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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 42 of 80)

« Read the previous 20 complaints

problem #776

Dec 292017

Fusion

  • 115,000 miles

A D V E R T I S E M E N T S

We were driving the car this morning around 5:30 am going around 50 mph and the power steering stopped working. It was very difficult to steer the car and unsafe to drive now. You could barely turn the wheel going at that speed. Dash says service power steering but shows no codes once hooked up.

- Westernport, MD, USA

problem #775

Dec 162017

Fusion

  • 100,000 miles
Power steering assist fault warning light came on about two weeks ago while I was driving, turned car off for a few minutes and it disappeared. The next day it reappeared while I was driving and never turned back off, luckily was down the street from my home & wasn't in danger of causing an accident. Now along with that warning light came service advancetrac. Took the vehicle to the dealership, paid $129 for a diagnostic test, was informed that it was going to cost me nearly $2,000 to get my car fixed. Why was the recall for this same exact issue only for 2011-2013 models of the same exact car with the same exact parts"!?!!?!"

- Bedford, TX, USA

problem #774

Dec 102017

Fusion

  • 85,000 miles
While driving with my family, moving about 50 mph the check power steering and service advanctrax came over the instrument panel. I then lost all power steering. I was able to safely get it to the side of the road. I am not able to get it repaired due to cost. 12/10/17. 85,000 miles

- Taylor, MI, USA

problem #773

Dec 242017

Fusion

  • 80,000 miles

A D V E R T I S E M E N T S

The service power steering light came on while I was driving & the power steering was gone, I could hardly turn the wheel! thankfully it didn't cause an accident, but now I'm about to incur some hefty expenses to have it repaired!

- Clifton Park, NY, USA

problem #772

Dec 202017

Fusion

  • 119,000 miles
Me and my daughter were on the way to go christmas shopping and a warning sign came on with a caution sound saying power steering service now and not even 2 minutes later as we pulled into the parking lot my steering wheel became so tight I couldn't turn it to park and was stranded at a walmart. I thank god it didn't happen while I was driving a normal speed. This is very very dangerous Ford! I see similar complaints and I hope this will be financially covered by your company even though I don't see the recall on my 2010 but it's having the same problem as the other year models 🤔

- Duncanville, TX, USA

problem #771

Dec 152017

Fusion

  • 130,000 miles
While driving home from work on a main highway, the "power assist steering fault" warning came on and I was unable to steer the vehicle. I was forced to have the car towed to a repair shop. I am lucky that this did not occur while traveling at highway speeds.

- Bradford, MA, USA

problem #770

Dec 162017

Fusion

  • miles

A D V E R T I S E M E N T S

Power steering went out when started vehicle- have no power steering now

- Green Bay, WI, USA

problem #769

Dec 152017

Fusion

  • 110,511 miles
TL-contact owns a 2010 Ford Fusion... bought vehicle used... contact had not received any recall letters.... vehicle was purchased in April of 2017..... A/C failing.... when vehicle knob is turned on for ac the vehicle blows hot air.... power steering is failing..... backing out of parking space power steering failed... contact had to turn vehicle off and back on... 1recallsassociated with this vinwhere the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Manufacturer's notes to check for non-safety-related programs applicable to your vehicle, see www.Ford.com/ or www.Lincoln.com or call your Ford or Lincoln dealer. Contact give number to Ford

- Cocoa, FL, USA

problem #768

Dec 152017

Fusion

  • 106,000 miles
My power steering was intermittently going out while in park or while driving over the past two years. It began occurring daily over the past month, and now has permanently gone out.

- Castro Valley, CA, USA

problem #767

Nov 252017

Fusion

  • 120,000 miles
Power steering assist fault message in the message center when backing out of driveway on to the road. Power steering failed but was able to pull back into driveway. Turned car off and returned later and the error was gone when restarted the car. Has happened twice since 11/25/2017. Also while driving service advancetrac message appeared. This was before the second power steering assist fault message occurred. Took to the Ford dealer today but since the codes were gone from the message center they could not diagnose the problem. Told to drive the car back to dealer if the message happened again but if I have no power steering this is almost impossible.

- Hamersville, OH, USA

problem #766

Dec 112017

Fusion

  • 168,000 miles

A D V E R T I S E M E N T S

Drove the vehicle out for lunch and was just fine. After lunch, I got into my vehicle and went on to drive back to work. Than my steering wheel completely stopped working and the warning lights came on. " service power steering now". luckily there was no car when I braked and just minor hit the curb. So I tried my best to drive it out of traffic and made it to a parking lot. Read some information about this power steering, and looked like I'm not the only one with this problem. This is definitely a safety hazard cause I use tollways and highways to get to work and home, if this happened during that time, I might not be the one typing this to you guys. Hopefully this gets fixed so other people don't face this situation.

- Anna, TX, USA

problem #765

Dec 072017

Fusion

  • 95,507 miles
After starting the car a notice came on the message center that said a steering fault occurred. As I drove away the power assist was non existent and it took all the strength I had to move the steering wheel. When I turned off the ignition and restarted the car the problem went away. Now I worry it will reoccur while at highway speed or turning at an intersection.

- Somerset, KY, USA

problem #764

Nov 282017

Fusion

  • 62,000 miles
The contact owns a 2010 Ford Fusion. While driving 15 mph and making a left turn, the power steering seized and the power steering, advance track, and tire pressure indicators illuminated. The contact was able to forcefully pull the vehicle over and called for assistance. The vehicle was driven to the contact's residence. The vehicle was not taken to a local dealer to be diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 62,000.

- Akron, OH, USA

problem #763

Nov 282017

Fusion

  • 62,000 miles
Takata recall, I have a 2010 Ford Fusion. I have only 62,000 miles on my vehicle. I left work was crossing a busy bridge and lost my power steering and advanced tracking at the same time. As I was turning left onto the bridge in traffic I lost control and almost went into the side of another vehicle. I began getting service power steering and service advance tracking alerts. I have researched this since it happened November 28th 2017. I find there was a recall for the year after 2011. I can not believe my safety was in jeopardy and I am responsible for paying for a defect that has affected many vehicles of the same year. I need help.

- Akron, OH, USA

problem #762

Nov 242017

Fusion

  • 130,000 miles
Was driving 2010 Fusion when front right tire went flat. Power steering immediately stopped working, but was barely able to get out of traffic and pull over. After getting car towed home, put computer on car. Gave steering angle sensor 1 & 2 malfunction code. Dealership states electric steering rack needs replaced but recalls did not cover 2010, but covered 2011 through 2014 for same issue. Luckily, no collision occurred. Serios safety issue!

- Baytown, TX, USA

problem #761

Jul 142017

Fusion

  • miles
While driving home from work, on a city street, I noticed a light come on in my dash about power steering faulty or something of that nature. As I turned in the driveway of my home, the steering wheel was extra hard to turn. It happened a couple times prior to this but I turned car off and restarted it and the problem was corrected. This time it will not correct itself by restarting car. I haven't driven car in 4 months because of this issue, although I am still paying on this car. I have read several complaints about the power steering failing on this make and model car. I'm to scared to drive it now because I don't want to hurt others or myself trying to get it to the dealership.

- Gulfport, MS, USA

problem #760

Dec 012017

Fusion

  • 125,000 miles
2010 Fusion steering malfunctioned while backing out of parking spot. Check engine light came on reading advancetrac power assist warning. I had no power steering.

- Warrenton, VA, USA

problem #759

Oct 282017

Fusion

  • 170,000 miles
The contact owns a 2010 Ford Fusion. While driving 20 mph, the power steering malfunctioned. The contact stated that the steering wheel seized and the steering wheel could barely turn left or right. Green Ford in greensboro, North Carolina was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 170,000.

- Greensboro, NC, USA

problem #758

Nov 282017

Fusion

  • 138,000 miles
Power steering assist fault occurred as I was driving down the road at 60mph. Thankfully I was able to glide to the shoulder of the road. Proceeded to turned car off waited momentarily then turned it back on and the fault cleared. Continued to drive home, parked it in the garage and the next morning when to start it up. It now reads power steering assist failure and I no longer have power-steering. Ford offers a recall for the exact situation I am faced with for models of 2011-2013, request the assistance of the NHTSA to order Ford to extend the recall to into the earlier models of the Ford Fusion to prevent the same occurrence to those less fortunate with the strength to steer a vehicle that looses power steering control midst the drive.

- Superior, WI, USA

problem #757

Nov 282017

Fusion

  • 46,000 miles
Steering froze and would not turn. Service power steering warning came on. Had to turn the car on and off 3 times to get per steering back. I was in the parking lot exiting while this occurred driving in a straight line, after just turning the car on.

- Indian Creek, IL, USA

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