2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Fusion. While driving 60 mph, the contact stated ttat he steering wheel became difficult to turn with the service power steering now message displayed on the instrument panel. The contact pulled off the roadway and had the vehicle towed to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither a dealer nor the manufacturer were notified of the failure. The failure mileage was 117,000.
While driving and making a right hand turn, received "power steering assist fault" alarm and steering failed to a "manual" mode. The wheel was very difficult to turn. It is very possible that an accident would have happened had this occurred in traffic. Research has identified recalls on the 2011 and 2012 eps(electric/electronic power steering), but not the 2010 Fusion. My Fusion only has 96,000 miles on it. This will be a costly out of pocket repair for a system that has been proven to be a safety concern on other vehicles.
Lost ability to steer car. Error message: Power steering assist fault failure". unable to turn steering wheel at all and therefore unable to drive car.
- Toledo, OH, USA
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On the way to work, I suddenly got 2 alerts "service advancetrac" and "service power steering". I was worried, but steering felt ok to me at the time, I decided to go back home... I left car in middle of street with hazards, I turned the car off, then back on to see if errors would clear. After it started this time, the power steering was completely off, new alerts "service advancetrac" and "service powersteering now". car is now stuck, and unable to be safely driven. It took me 5 minutes to get the car into our parking spot. Steering wheel is barely able to be turned with extreme force. I'm disgusted to see that many, many other complains have been reported for 2010 Ford Fusion with the same exact issues, some resulting in serious car crashes and other injuries, and no recall. It is insane to me that there is no recall on this car. I have no clue what would have happened if I had continued along to work on the beltway, as my life would have certainly been in danger if this locked while I was driving. I've driven cars with no power steering before, but this steering wheel is completely locked, I have no clue how I am going to get it to the dealer without towing costs.
When I started car the power steering assist fault light lit up as well as service advance trac light, power steering didn't work, could barely turn the wheel. Went to work and when I tried again later that day, fault lights didn't light and steering was normal. Unfortunately the same problem came on and again tried later in day but both fault lights lit up, and steering was next to impossible.got an estimate from mechanic for a $2000 repair, said the steering assembly/electric motor needs to be replaced, car has 106000 miles.Fusion and Mercury mkz'sof similar years but not 2010's were recalled, don't understand why.
Wheel locked up while driving down a city street and "power steering assist fault" error popped up. I was unable to move the wheel at all. This is very dangerous and my year (2010) does not currently have a recall, but the later years do for some reason. The 2010 should also have the recall!!
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 45 mph, the steering wheel was difficult to turn. The steering assist and advance track light warning lights were illuminated. The vehicle was taken to maguire Ford (504 S meadow St, ithaca, NY 14850, (607) 272-8000) where it was diagnosed and determined that the steering gear needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to NHTSA for assistance. The failure mileage was 123,000.
Power steering assist fault warning present on instrument panel. I know there were multiple recalls for this issue on new vehicles. Unable to drive and utilize power steering.
Received a "service power steering now" along with "service advancetrac" error during the middle of a long drive. Luckily I had enough strength to get the vehicle back home, but as I attempted to move the car the next day, the steering column had locked completely. I have no way to turn this car. The same errors are showing up, along with "tire pressure sensor fault." I was lucky to get this thing back semi-safely. If the steering had locked at 70 mph, I would have been seriously injured.
Turned car on and "power steering assist fault" and "service advancetrac" appeared. Turned car off and back on and fault disappeared until drove for aprox two mins and then power steering failedmid corner at intersection. Steering extremely unsafe at low speeds. ESC light is solid and on some ignitions switch on's the "check brake system" also appears with red (!) light on right-hand side and yellow ABS light solid. 82732 mi.
Power steering went out a couple of odd times throughout the course of a few weeks it ended up coming back on and off but is now completely off.... fortunately for me it was while I was stationary each occurence..... displayed on my dash is (power steering assist fault) along with (service advancetrack) as ive been reading there has been many complaints of this issue to no resolution from Ford and now it is happening to me....
Power steering assist fault error, would intermittently appear. A restart of my car would clear it. The other night, after starting the car when it was parked, it appeared again, but this time it didn't clear with shutting the car off, and restarting it, then another message appeared about servicing the advanced trac appeared. I was able to drive it home in manual mode, and there it sits. After researching this error, it seems that there are many others with this same issue.
I was driving and as turning the power steering went out.I had taken it to dealer months earlier when light came on but they could not detect anything at that time.
I was on my way to work and the steering wheel was hard to turn. Then it locked up while I was driving and the light came on saying service advancetrac now and I had to park the vehicle before I wrecked because it took all I had to turn the wheel also whle driving straight I had to jerk the wheel back to the left because it started veering to the right
While driving, the "service power steering soon" notice came on the dash. My husband pulled into a parking lot and turned the car off. We waited about 5 minutes and turned the car back on. The dash then said "service power steering now" and there was no power steering. He was able to get us home by going slowly and avoiding roads with sharp turns. At the same time that the power steering would not engage, the engine began acting strange too. It would rev up high unless your foot was actively pressing on the gas pedal or if you were going slow enough (20 mph) for the ev mode to override the gas engine. If I was alone in the vehicle, I would have gotten in an accident as I am not physically strong enough to turn the steering wheel without power steering. The car is now sitting outside my home, waiting to be taken to the shop.
While driving, the power steering quit working as my wife and I were leaving the parking lot of our hotel. It has been working fine for 3 hours prior to that. Luckily she was driving at a slow speed and it was not in a turn or at high speeds like it sounds others have experienced. Similar reports show this electronic power steering was recalled in 2011+ models but 2010 was excluded, however it sounds like it's the same problem that has been reported, closed, then re-opened. Fuses are all good. Other systems are all good, just randomly pops up with "service power steering now" and power steering then shuts off. **vehicle can still be driven but there is not power steering so it's just a little more muscle needed to control the vehicle.
A D V E R T I S E M E N T S
- Decatur, GA, USA