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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 1
Average Mileage:
89,686 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments

problem #6

Feb 032021

Fusion

  • 135,895 miles

A D V E R T I S E M E N T S

Dealer that sold me this vehicle never informed me about any recalls and than one day my son was checking the oil while stationary and off we thought it was weird that there was a loose cable, he connects it and than he proceeded to turn on the car to our astonishment the airbag light turn on, we took it to emissions and that's when we found out how endangered our lives were, of we would have known this before, we wouldn't have gotten the car. We nearly got wrecked today on 03/04/2021, I was more scared of the vehicle in which I am than the car that nearly crashed me... I don't want to die in an instance of being involved in a car crash and have no money to afford another vehicle. And as we were leaving the house a few days later after 02/03/2021, my daughter in the passenger seat tried putting on her seatbelt but of no avail as the seatbelt wouldn't clip.

- Mesa, AZ, USA

problem #5

Jan 072019

Fusion 4-cyl

  • Automatic transmission
  • 130,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that his five year old grandchild was seated in a booster seat. The contact's spouse attempted to unlatch the vehicle's seat belt that was over the child's seat. The seat belt was too tight and the child became constricted. The contact's spouse had to cut the grandchild out of the seat. The child sustained a mark over the stomach because of the seat belt. The child also contracted a stomach ache and a scratch across the stomach. Medical attention was not received. The vehicle was taken to depaula Ford (799 central ave, albany, NY 12206, (518) 375-2163) where the mechanic ordered a new seat belt system. The vehicle was not repaired until the new equipment arrived. The manufacturer was not made aware of the failure. The failure mileage was 130,000. The VIN was unknown. Consumer stated stabled would not release and began to tighten on her (lap & shoulder both). Consumer had to cut the stabled. Her granddaughter had red welts on lower abdomen, chest area and bruised for days.

- Berne, NY, USA

problem #4

Jul 052016

Fusion

  • 110,800 miles
Takata recall the airbag warning light came on in the vehicle when the vehicle was in motion. I took it to garage and they replace some parts with the but were unable to fix airbag problem. I paid $411 for this service. I called Ford when I received the recall notice in July 2016. They stated they did not have the parts available to fix the recall. I took it to the same Ford dealer and they did not have replacement parts to fix it. This was in November 2016. I was told I would hear from the dealer when parts became available. Under the passenger seat. The light remains on. I have never heard from Ford dealer and my call not returned.

- Ocklawaha, FL, USA

problem #3

Jan 152015

Fusion

  • 25,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While attempting to take off the front driver's side seat belt, it failed to retract. The vehicle was taken to an independent mechanic who diagnosed that the retractor needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure and stated that they could not assist as the warranty would not cover the repair. The approximate failure mileage was 25,000.

- Louisville, OH, USA

problem #2

Sep 062015

Fusion

  • 100,421 miles
Daughter was driving on fm road on coming vehicle on wrong side struck daughter car head on. Daughters car caught on fire, seat belts locked or froze passenger unable to unlock seat belt. Daughter died passenger received burns to hands.daughters car was in motion.

- New Braunfels, TX, USA

problem #1

Sep 122012

Fusion

  • 36,000 miles
The contact owns a 2010 Ford Fusion. The contact was in traffic and neither the brake pedal nor the accelerator pedal was depressed when the vehicle began to roll forward. Immediately, the vehicle abnormally accelerated to 35 mph. The contact attempted to control the unintended acceleration but the steering wheel and the brakes had become operable. As a result, the contact crashed into another vehicle. The air bags failed to deploy and the front driver side seat belt did not restrain the contact properly. The contact sustained a fractured toe, a bruised sternum and bruising to the forehead. The police reported to the scene and a police report was filed. The contact was transported to the hospital via ambulance. The police inspected the vehicle but could not determine the cause of the failure. The vehicle was towed to a collision center and the manufacturer was made aware of the failure. The manufacturer advised the contact that an engineer would be sent to inspect the vehicle. Prior to the crash, the contact noticed slight surging and had taken to the vehicle to the dealer for diagnostic testing where the technician recalibrated the computer. The vehicle was not repaired. The approximate failure mileage was 36,000.

- Covina, CA, USA

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