The contact owns a 2010 Ford Fusion. The contact stated that after entering the vehicle, there was an abnormal gasoline odor inside the vehicle. The contact stated that the gasoline odor was much more evident after refueling. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the front fuel tank leaking and needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 15V793000 (Fuel System, Gasoline). The manufacturer had been informed of the failure and informed the contact that the recall repair had been performed in 2016. The failure mileage was approximately 158,468.

- Sheboygan, WI, USA

There was a recall on the make and modal of my car for the fuel system. The problem was with the pressurization in the fuel tank causing a leak through a crack in the tank (caused by the pressurization.) Unfortunately this occurred on my 2010 Ford Fusion Hybrid. But the company will not recognize it because my VIN number is not on their list. This is a very scary and unsafe situation to be in. The company has no interest or want to look into it. The check engine light only came on after too much damage had occurred from the pressurization, leaving me with a cracked tank and fuel actively leaking out causing a very dangerous situation.

- Tallahassee, FL, USA

I filled the gas tank on the way home and parked in the garage. Next day the garage has strong smell of gas and a tiny puddle on the ground. Googled and saw Ford had recall in 2016. Book appointment with Ford and drove car in. They say car was inspected in 2016, charge $135 for inspection then ask for approx $1000 to replace the fuel pump. I decline and seek another shop. Drive car home and the worst is much worst. Have car towed to new shop. New shop says fuel pump is fine, but the tank has a leak on top (which is what the 2016 recall was to avoid). Now I am looking at approx $900 to replace the fuel tank. It would seem that Ford should cover this under the recall or at least cover the $400+ cost of the tank at a min. This is clearly a dangerous condition and potential fire that could have easily gone unnoticed if I had not parked inside that night (car usually stays outside). The mechanic at the new shop was not surprised and said tanks are now often being replace on these cars. The car has now been out of service for over a week and will be at least another week for the part to arrive and get the replacement work done.

- Hamilton, MI, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving the vehicle a fuel odor was detected in the cabin of the vehicle. The vehicle was taken to classic Ford Lincoln of columbia (177 greystone blvd, columbia, SC 29210) where it was serviced under NHTSA campaign number: 15V793000 (fuel system, gasoline) however, the failure persisted. The contact stated after he picked up the vehicle from the dealer, he stopped at a gas station and saw a fuel leak and smelled a strong fuel odor coming from the rear seats of the vehicle. The contact then took the vehicle back to classic Ford where he was offered no assistance. The dealer stated that the recall was completed. The contact then took the vehicle to jim hudson Ford (1201 w main St, lexington, SC 29072) where the contact was informed that the fuel tank was not replaced, but was sealed with jb weld adhesive. The vehicle was not repaired. Jim hudson Ford informed the contact to take the vehicle back to classic Ford for assistance. The manufacturer had not been informed of the failure. The failure mileage was approximately 210,000.

- Columbia, SC, USA

The contact owns a 2010 Ford Fusion. The contact noticed that the fuel tank was leaking from the top of the fuel tank. The vehicle was taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign number: 15V793000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. Consumer stated dealer is currently waiting to receive part for repair.

- Northvernon, IN, USA

The contact owns a 2010 Ford Fusion hybrid. The contact stated that she noticed gas pouring out of her gas tank. She had the vehicle towed to the dealership and there was a hole in the tank about the size of a quarter. The fire department had to be called out due to the fuel leakage. She did not know how the puncture could have happened. She called the manufacturer and was told that they would compile a report but offered no further assistance at the time. The current and failure mileages were approximately 20,000.

- Cullom, IL, USA