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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 7 of 11)

« Read the previous 20 complaints

problem #92

May 312013

Fusion 4-cyl

  • 70,000 miles

A D V E R T I S E M E N T S

I was driving to my mother house to pick up my son my car suddenly just lost all power. It was still running but not accelerating. It was violently shaking and a wrench light came on. I pulled into a parking lot turned the car off when I restarted it came right back on after that I had no trouble that night. A couple of days later my son and I were headed home it did this to me again but when I tried to restart the car it had more trouble and only allowed me to 100 yard or so. My mechanic cleaned the part it did fine for about another month or so until this past Monday 7/29/13. I have currently bought a new throttle body and it has seemed to fix this car. Ford needs to realize this a problem.the car has stopped on me numerous time and could have caused many accident. I began looking and this seems to be a common issues among this car. Its time for a recall. I must say that I was lucky to have a mechanic for a dad because I was quoted almost 700 dollars for this job and lucky he could do this for free with only the cost of the part.

- Acworth, GA, USA

problem #91

Jul 182013

Fusion 4-cyl

  • 65,600 miles
Four incidences since onset. When accelerating, at approximately 25 mph, the car appears to stall. A "wrench" (maintenance) light comes on. Then, when pushing gas pedal, it appears as if the car does not receive fuel. Pull to the side of the road, turn off and restart car and proceeds normally.

- Cottage Grove, MN, USA

problem #90

Jul 022013

Fusion 4-cyl

  • 110,000 miles
After driving over 50 miles, my car stalled and the wrench light came on. I pulled over and let it idle, but it ran rough. Once I turned it off and then back on, it ran okay. It stalled again later in that same trip. Then it stalled again twice on my way home. Luckily, I was on a non busy road with a shoulder. Then it seemed to run fine for a few days, but after driving over 50 miles, it happened again. I was nervous because once it stalled as I was turning onto a road without a shoulder. I was concerned that a car would come over the hill and hit me while I was turning it off and restarting it. When I took it to the dealer, I was told that the problem was with the throttle body. When they ordered the part, initially, I was told the part was on backorder and wouldn't be in until mid-August. Obviously, there is a major problem with this part when it takes so long to get the part. Totally unacceptable to wait that long for a part. Now today, my sister-in-law, who also has a 2010 Fusion started having the same problem and she has a lot less miles on her car (about 40,000). Reading all of the issue others are having with this part on the internet, I feel that there should be a recall on this part and my replacement should be covered.

- Keymar, MD, USA

problem #89

Jun 282013

Fusion 4-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

Driving car down the street and it went into idle mode. Had to pull off street. Car had no power. Turned car off and waited a couple of minutes and restarted. Ran fine for a while after that. The failure happened more frequently as time went by. Had throttle body replaced on July 18. Car has ran fine since then.

- Omaha, NE, USA

problem #88

Jul 182013

Fusion 4-cyl

  • 33,180 miles
On more that one recent occasion while driving on local roads, the car's engine would start idling poorly, and the car would start coasting and not responding to the gas pedal. I would have to pull over, turn the car off, wait 30 seconds and restart the car. I took the car to my local Ford dealer for repair on 7/24/13, and they replaced the throttle body to rectify this issue. From searching online, I found that this issue is very common, as many other Ford Fusion owners experienced this issue at around the 30-35K mile mark of ownership. From the invoice given to me by the dealer after the service, the error code with the throttle body was P2111, which is described at the following web page: www.ncconsumer.org/news%20articles/nccc%20petitions%20nhtsa%20for%20defect%20investigation%20into%20ford%20escape%20vehicles.html I was on a local road with no other cars around, but others described having the engine issue while driving at normal speeds on highways. This is a very dangerous position to be in, and if this is a common issue with Ford vehicles, then it's highly possible someone could get seriously hurt or killed if the throttle body starts malfunctioning at the wrong place/time. Thanks for your time, and please feel free to contact me if you need any further information. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Colonia, NJ, USA

problem #87

Jul 242013

Fusion 4-cyl

  • 82,000 miles
Throttle body shorted battery and caused engine to stall in traffic. When trying to restart, engine sped up fast became very dangerous. Ford has these throttle bodys on back order... that's sad. Pls recall asap before someone loses their life.

- Lexington, SC, USA

problem #86

Jul 252013

Fusion 4-cyl

  • 65,125 miles

A D V E R T I S E M E N T S

Driving down a six lane highway at 50 mph, car suddenly shuts down, barely idling. Was fortunate enough to get over to the side of the road where the car stalled. Was towed to a shop where the problem was misdiagnosed as a bad battery. New battery put in and same problem happened 36 hours later. Computer was checked this time and was giving a P2111 error code which is a stuck throttle body sensor. Could have been a real problem if the event happened at interstate speed, or making a left turn in heavy traffic. Internet is full of similar problems with this vehicle.

- Havana, FL, USA

problem #85

Jun 262013

Fusion 4-cyl

  • 85,500 miles
Driving down interstate at 70 miles per hour in far left lane when vehicle unexpectedly loses power. Accelerator pedal completely unresponsive, and engine speed drops to approximately 800 RPM. I had to quickly maneuver across two lanes, which were occupied by tractor trailers to get to right shoulder. Came extremely close to having a major accident during heavy traffic which would have certainly involved 15-20 vehicles due to sudden onset and heavy traffic. Vehicle idled extremely rough upon stop. Vehicle would restart and operate normally for an unknown amount of time, then the same issue would happen again. This appears to be a very common problem for Ford Fusion built prior to late 2011 and Ford escapes. This is a very dangerous malfunction, and a recall should absolutely be issued. Online research has a consensus that the problem is a bad throttle body. There are hundreds and hundreds, if not thousands, of the exact same problem from these vehicles. I have been very satisfied with this vehicle until this point.

- Waco, TX, USA

problem #84

Jul 242013

Fusion 4-cyl

  • 36,000 miles
Just adding to the list. Twice in the past two weeks my husband has experienced the same issue as everyone else posting a safety complaint about their 2010 Ford Fusion. He found himself not able to accelerate while driving on the highway. The first time he brought the car into a Ford dealership. They found no issue, and apparently are not aware of the overall issue. This morning (after the second occurrence) he brought the car into a non-dealership auto mechanic - no word from them yet. I am worried about his safety, and frustrated that Ford has not issued a recall given how wide-spread and long-known this problem is.

- Somerville, MA, USA

problem #83

Jul 232013

Fusion 4-cyl

  • 85,544 miles
Car was idling in park. Put car in drive, started moving forward slowly and the engine started to shake, lost throttle control, check engine and wrench lights illuminated. Engine died within about 10 seconds. Turned the ignition off and restarted the car. It ran normally for about 25 feet and exhibited the same symptoms as before. Restarted the car again and was able to limp the car to a suitable parking space about 250 feet away. After sitting for a minute with the car off, I started it again and it ran normal for the rest of the day. I drove to the nearest autozone and had them scan the computer codes. Found P2111 - throttle actuator control.

- West Chicago, IL, USA

problem #82

Jul 242013

Fusion 4-cyl

  • 47,000 miles

A D V E R T I S E M E N T S

While accelerating up a hill or incline, the motor powered down to the point of stalling, whereby I was almost involved in an accident. This has happened twice today, and on one occasion in December 2012, but the specifics I cannot recall.

- Kettering, OH, USA

problem #81

Jul 202013

Fusion 4-cyl

  • 42,400 miles
I was very worried when my car appeared to just turn off as I was slowing down from the interstate. I thought it was a fluke, bad connection and hoped it would never do it again. Car did start back up with no issues, that day. Unfortunately, it happened a lot on Saturday 7/20/13. I parked the car and never drove it Sunday. Called Ford first thing Monday - 7/22/13 and they were too busy to help. I had to take my car to a non dealership and they confirmed it was the throttle body. I had previously researched and wrote down the codes that would possibly come up. As the other company stated this is a known issue, I thankfully have an extended warranty to cover cost but I was advised that this is around $1,000. Ford is charging me my deductible for a known safely issue that has not been recalled" why? when" im hoping by adding to the list we can make sure they take care of their customers before they issue arises rather than after we are stuck on the side of the road. I've been without a car for 2 days and no concern of Ford. I need a reliable car, as im still paying for it. All of the issues are exactly following these articles - www.usatoday.com/story/money/cars/2013/02/25/probe-Ford-cars-SUVS-stalling/1945799/ and www.foxnews.com/leisure/2013/02/25/feds-probe-725000-limp-Ford-Mercury-vehicles-for-fault/ I've had horrible service from Ford and would prefer a non partisan company to fix but I am forced to go back to them to take car of issue.

- Omaha, NE, USA

problem #80

Jul 202013

Fusion 4-cyl

  • 24,000 miles
Stopped at red light, light turns green I push the gas pedal and the car has no power- I moved to the side of the street and it crawled along an inch at a time until I could safely pull into a church yard and turn it off, I lifted the hood to check everything and decided to crank the car to see if I could hear anything and it ran fine and has been fine for the past three days. Afraid to drive my car because of this.

- Rockmart, GA, USA

problem #79

Jul 162013

Fusion 6-cyl

  • 50,000 miles
While driving on city streets the gas pedal stopped responding. The car slowed and the engine surged.

- Quarryville, PA, USA

problem #78

Jun 062013

Fusion 4-cyl

  • 70,000 miles
I bought a 2010 Ford Fusion, 4 months ago in March, 2 months after purchase the car began shutting off while driving, the problem was only happening every once in a while, but has progressed more and more to the point that I was unable to drive at all. I took the car to the dealership, who sent it to be serviced. Then I find out that it is the throttle body and would cost me 600 dollars to get repaired and that it is not covered under warranty. I liked the Fusion until I began having these issues, but I fear for the life myself and my kids in this vehicle and don't think that I should be having these problems right after the purchase of a new vehicle.

- Monroe, LA, USA

problem #77

Jul 112013

Fusion 4-cyl

  • 65,000 miles
Faulty throttle body has caused several engine stall events on and off highway. Car in shop awaiting replacement part. Ford service acknowledged that this is a well known defect without a recall yet announced. They advised not driving the car again until part is replaced as that would be "very dangerous." Why would this not be a recall yet?

- Rochester, MN, USA

problem #76

Jun 192013

Fusion 4-cyl

  • 44,000 miles
The first time the problem occurred I was a 4 lane with the cruise set a 65. The car lost all power and at the same time! the wrench light came on. I braked the car and pulled over off the road, the cars engine was running extremely rough so I turned of the ignition. After waiting a few minutes restarted the car got back to speed and the same thing happened- lucky for me no traffic around at the time. The forth try the car ran fine the rest of the 6 miles left to work. That night going home from work- same thing- loss of all power and wrench light- made it off the road again safely. Restarted the car and it ran fine- about 3 miles to home. Over the next few days it did the same thing several more times then ran fine for about a week. Turns out that was just the start of the fun! : [ now it started losing power at busy intersections in town, as I was pulling into traffic on a 4 lane that traffic was moving 55mph.

- Colchester, IL, USA

problem #75

Jul 192013

Fusion 4-cyl

  • 53,000 miles
As I was driving to pick my wife up from work. The car suddenly lost all throttle control. I was not able to get any throttle response. There was no warning that this was about to happen, the incident just happened without warning. Since I was in the slow lane of traffic I was able to coast the car off the road. After a min. I was able to start the car and go another 2 miles when it happened again. The error code that came up was P2111. Ford is lucky that no one has been hurt or killed as a car just stops working with no warning.what if I was making a left turn on a busy road when this happened? all power to no power in a blink of a eye.

- Valley View, TX, USA

problem #74

Jun 212013

Fusion 4-cyl

  • 20,500 miles
Cruise control on 65mph@2000rpm with no input from driver, RPM suddenly jumps to 3500 no speed change, loss of power or jerking of car. Turn off cruise control, RPM drops to 2000 smoothly, all seems fine. Turn on cruise control again, RPM jumps immediately to 2700, again smoothly. Turn off cruise control, RPM drops again to 2000. Drive home w/O cruise control no problem. On trip to dealer for diagnosis the wrench icon appears on dash when the accelerator becomes suddenly completely unresponsive. Motor runs smoothly but doesn't react to accelerator. Pull over, turn off motor, wait 1-2 min. Wrench icon is gone, all seems okay, drove on to dealer.

- Stockton, CA, USA

problem #73

Jul 122013

Fusion 4-cyl

  • 38,300 miles
I was driving on my way to work when my car lost power I pulled over turned the car off. Upon restarting it the check engine light was on, I preceded to work. When I got off of work and went home the check engine light was off. A week later the symptoms happened again this time it was more then once. Close to a total of 10 times in a one hour period.

- Louisville, KY, USA

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