2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,261 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Throttle body being replaced again. In June 2014, as part of the recall, the throttle body was replaced. On May 24, 2016 the car started decelerating and then suddenly accelerating while driving on a city street at about 40 mph. Then the orange wrench light came on. I went to dealer on May 26, 2016 and they diagnosed the throttle body as defective. Replacement is covered under the 10 year 100,000 mile extended warranty that Ford agreed to with the NHTSA. Now I'm wondering if the throttle body will be a recurring problem and hasn't really been fixed.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 70 mph, the engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 111,000.
Veh. Recall on fuel tank. Ford recall # 15S34 car kept by dealership 3/23/16. There is no return date for the completion of repair.possibly 8/16 but cannot verify when the parts will be in. There are no parts available right now. Possibly their third quarter (they say). Looking for "reasonable" time from from Ford for repair. Or definition of "reasonable" to decide how to proceed.
NHTSA recall 15V-793 I have contacted my local dealer numerous times to perform this required service but dealer claims that since January 2016 that parts are unavailable. Service manager claims no one has had the issue of the recall fixed.I think that the problem of cracked gas tanks is pretty serious. I will not park car in garage for fear of fire. There seems to be no effort on Ford part to correct this serious issue. There is no known date to have parts available. It's real sad as a consumer to have a faulty vehicle knowing a fire or worse, an explosion may occur. I was told if I should smell gas to park the vehicle. If that occurs I now have a useless vehicle with no parts to fix"???? are you kidding me??? I was told to check back next month. Come on !!! this is rediculous.these auto manufacturers need your Agency to lean on them to expedite and support these recalls in a timely fashion.........especially one that involves fuel"! geez..........
- Twinsburg, OH, USA
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The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the driveshaft, solenoid, and motor mount were damaged due to a fuel leak. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to receive the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled a recall appointment and mentioned that it would take less than an hour for the repair. The contact arrived back to the dealer who stated that it may be longer than two months for the part to become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
1st time, I was stopped at a red light after driving 50 miles when the light turned green, I stepped on the gas, the car rev'd like the car was in neutral and would not go into gear. After several tries, it went into gear and drove ok. The 2nd time, I was traveling about 60 mph, and the car started reving at 4,000 rpms and lost all power. I pulled over, put it in neutral and back in gear several times till it started again. I pulled out again on the 4 lane and the car continued reving at around 4,000 rpms and had no power so I got off the road again. The "wrench" trouble light lit up. I turned the car off, sat about 5 minutes, started it back up and it worked fine. I took it straight to a Ford dealer who could not find out what was wrong with it.
Took car in for safety recall number 15534. Due to myself and family noticing a gas smell in my car all the time. Took to Ford dealership, they examined and a crack was noted and corrosion of my fuel tank. Was told they could not release the car back to me. I would be without my car for approx. 10 months. They are providing me with rentals, however, have to trade in every month. Contacted Ford Corp. To ask for assistance to assist with possibly trading my vehicle in and purchase another from Ford. They told me "sorry, there is nothing that we will do. You just have to wait for the part to be available." I am still paying for my car, however, it will be sitting at a Ford dealership for atleast 10 months. Can forward actual car report from Ford dealership, if needed.
The contact owns a 2010 Ford Fusion. The contact stated that while parked or driving at various speeds, the check engine warning light illuminated. In addition, the contact noticed fuel was leaking underneath the vehicle. The vehicle was taken to a dealer where it was repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline) however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the vapor pipe assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 39,177.
The contact owns a 2010 Ford Fusion. While fueling the vehicle, a strong fuel odor was present in the vehicle while the fuel inlet warning light was illuminated. The failure occurred randomly. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.
My vehicle went into limp mode while traveling 60 mph on the highway. I was able to stay under control and pull to the side of the road momentarily. When I arrived home my obd-II reader revealed code P2111 throttle body stuck open. I contacted Ford and my VIN does not fall under the customer satisfaction program 13N03 however it is obvious that these are the exact same symptoms the program is supposed to cover.
Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.
Suspected crack in fuel tank due to smell of gasoline under car continuous since summer of 2015, plus clutch regularly slips now also as though problem in transmission.
As I was driving the power steering stopped workin. And couldnt turn the wheel. While I had my children in the car. Also the gas tank whenever I get gas the car shakes & when I turn the car on after the gas is done, the car stalls & have to restart it twice before it stays
The fuel tank is leaking on the vehicle. The warranty company says it was rust. The dealer informed me that this is not rust and was common on this model of Fusion. They say it is leaking from the top of the tank near the seam. I cannot fill the tank in my car and this is a danger because it is close to the exhaust. The cost of the repair will be $1200 and when I called Ford they just are aware there is a issue but also tell me that there is nothing they can do.
Last year I had the throttle body recalibrate and cleaned. After receiving the extended warranty, Ford replaced the part at no cost. It has been not even a year yet and my car is experiencing the same problems. I was at a stop light and my vehicle stalled our and the wrench light came on as well as some other lights. The light turned green and from what I remember from the other 1000 posts, they said to turn the car off and restart it. That's exactly what I did. It obviously occurred a few more times as well. I took it to the dealer and my bill was 1,000 dollars. They changed a purge valve which was stuck open. Therefore, allowing the gas to flow directly to the canister. They also mentioned how dirty the engine was and recommended that I get a flush done on the vehicle. I declined because I knew that carbon was coming from the throttle body. Anyways, the vehicle is very unstable and unsafe. When I step on the gas pedal, it takes a good 7 seconds to accelerate and therefore possibly causing a crash, especially trying to merge on the parkway. I went through this a year ago and ever since spent over 6,000 dollars in repairs. Not to mention the motor mounts which break pretty often. It looks as though the transmission is going to jump out of the vehicle. I called Ford and explained that my car was experiencing throttle body issues again and they said that once it's fixed, the warranty is up and I have to pay out of pocket. This is ridiculous! their cars are unsafe. What if I was one of the victims where the car stalled while driving? I know this has happened. Please look into this vehicle, it is not a safe car.
A D V E R T I S E M E N T S
- Spring, TX, USA