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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,295 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 8 of 40)

« Read the previous 20 complaints

problem #646

Feb 112013

Fusion 4-cyl

  • Automatic transmission
  • 21,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving 20 mph, he attempted to accelerate but the accelerator pedal sunk into the floorboard. The failure was recurring. The contact was able to disengage the pedal by tapping it twice. The vehicle was taken to the dealer but the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 21,000 and the current mileage was 26,000. Updated 3/5/14 updated 03/21/14

- Excelsior Springs, MO, USA

problem #645

Sep 302013

Fusion

  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 70 mph, there was a sudden loss of acceleration power as the check engine light and the wrench warning icon illuminated. The contact mentioned that the failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that the throttle body assembly needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 50,000 and the current mileage was 53,000.

- Cincinnati, OH, USA

problem #644

Dec 022013

Fusion

  • 41,124 miles
Car driving fine when it suddenly loses all throttle response. The little orange wrench light comes on. Pulled car over to the shoulder and turned off the ignition. When I turned the car back on, it began working again. This is the second time this has happened. The first incident was a few weeks ago. Very dangerous to lose throttle response. Upon checking internet it appears that this problem is not uncommon. You need to look into this and get Ford issue a recall.

- Shoreview, MN, USA

problem #643

Nov 262013

Fusion 4-cyl

  • 44,500 miles

A D V E R T I S E M E N T S

Vehicle stalled and went into limp mode causing me to have to pull to the side of the road. After stopping and restarting the car the car drove fine. Car was diagnosed at a local Ford dealer with a faulty throttle body.

- Pewaukee, WI, USA

problem #642

Nov 232013

Fusion 4-cyl

  • 62,000 miles
While driving my 2010 Ford Fusion I experienced something I was at a red light. While driving my car shook heavy 3 times I suddenly pulled over to check out the problem I pulled off after pulling over the problem occurred again then it suddenly accelerated in its own I applied the brake then tried to accelerate but my car didn't move I accelerated one more time my car then shook then took off. I found a forum website called fordfusion.net even on the motor trend website several people speak of once having this problem I'm having with my Ford Fusion Ford doesn't want to do anything about it because they said I'm not under warranty I feel I shouldn't have to pay for something that was once on recall with this car I work and I'm in grad school my car is a must have for me I don't know what to do I even informed Ford that their was several people on a website online that complained about the same problem even after the problem was fixed this is my first vehicle I've owned I'm in disbelief and really regret purchasing a Ford car please help me.

- Chicago , IL, USA

problem #641

Nov 212013

Fusion

  • 41,590 miles
Driver was driving vehicle home from work when the acceleration stopped working while she was driving. Driver stated that she heard a clunking noise when the acceleration stopped working that sounded almost like the vehicle was running out of gas, only the tank was full at the time. Vehicle was towed to Ford dealership where it was determined that the throttle body had failed.

- Atlanta, GA, USA

problem #640

Nov 162013

Fusion 4-cyl

  • 56,708 miles

A D V E R T I S E M E N T S

Going down 4 lane road at 45-50 mph. Vehicle lost power & idle ability. Shut it off & after a few minutes, it started up again but continued to repeat this malfunction several times. Dealer checked codes & replaced electronic throttle body control & emissions purge valve. Informed that this was common problem, but not covered by warranty.

- Stone Mountain, GA, USA

problem #639

Nov 182013

Fusion

  • 37,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while traveling approximately 55 mph, the vehicle suddenly lost acceleration power. The vehicle was taken to the dealer where it was found that the throttle body had failed. The vehicle was being repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 37,000.

- Vista, CA, USA

problem #638

Nov 192013

Fusion 6-cyl

  • 58,655 miles
The problem I am about to describe has happened twice within 5 days. Traveling down the interstate sudden loss of power with no response from the throttle. Yellow wrench light came on RPM's went to 1000 each time. After pulling over and shutting the car off and then restarting the engine bounced and coughed and then ran normal with no yellow wrench. I have called Ford and will have the problem taken care of tomorrow. How come they all know it's a throttle body problem but Ford is not addressing the safety issue with customers. It is all over the internet an obvious known problem. Toyota got killed for sudden acceleration but Ford does nothing for sudden loss of power.

- Overland Park, KS, USA

problem #637

Nov 232013

Fusion

  • miles
Saturday afternoon on 11/23/13 we were driving 57 mph when the car buckled and the little wrench came on. We were barely able to get off side of the road since there was a ditch beside us and we were on a state route so there were cars coming towards us and vehicles behind us. We waited a few minutes started the car and headed on our way. Later on that same day around 10pm the car did the same thing and we had no power while trying to accelerate in the middle of the night and the little wrench comes on. This time there was less traffic at night so we were able to somewhat get off the road. Again we sat there for awhile, started it back up and headed straight back to our house. Since we know what the problem is already due to my wife having the same make, model, year of the car and her own mother having to replace the same thing. The dealership said it was the throttle body that needed replace. We are able to call the same dealership that my car was originally purchased from the same place where my wife got her car from and get the part needed. My wife's story with her car is a bit more intense while I was driving on the highway of 70 mph the car buckled and lost all power and cars were flying by almost not allowing me to get off the side of the road. Almost got into an accident because of it. If they really want me to be a happy Ford customer I would hope they would recall this knowing peoples lives and safety are at risk when the car loses all control while driving. Only time will tell if I have to come back and voice another complaint. I come from a family of Ford owners and I'm thinking it will stop with us.

- Pandora, OH, USA

problem #636

Oct 302013

Fusion 4-cyl

  • 55,961 miles

A D V E R T I S E M E N T S

During the month of September, my car began suddenly shutting off while I was driving. This happened multiple times on the highway and surface roads. I would pull over, turn the car off and wait a few minutes. The car would work fine afterwards. I first had the battery checked which revealed a bad battery, I had it replaced. The car continued to have symptoms after the new battery was installed. I also noticed the stalling happened more when I filled the gas tank completely. I finally took the car back to the place I purchased it for diagnostics. I discovered that the throttle body was defective. I was told by a tech that the manufacturer had assembled new throttle bodies to replace the originals as the original throttle body did not work properly. Apparently, the intake was not opening/closing properly therefore the engine was not getting enough gas at times. The shop was able to pull codes from the previous stall events, P2111 & P2112. They replaced the throttle body assembly, ~ $300. I see many complaints regarding this issue and expect/hope a recall will be issued in the near future. As a side note, my ABS light was on as well. There was a known recall on the driver's side air bag assembly, shorted to ground. Ford replaced the air bag assembly at no charge. I hope this information is helpful.

- Richardson, TX, USA

problem #635

Nov 182013

Fusion 4-cyl

  • 31,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while traveling approximately 45 mph, the vehicle suddenly stalled. The vehicle was taken to the dealer where it was found that the throttle body had failed. The vehicle was being repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 31,000. Updated 01/07/14 updated 01/09/14

- Naples, FL, USA

problem #634

Nov 012013

Fusion

  • 48,000 miles
Car stalled on highway- had to pull over to shoulder and restart auto ran for at about 5 mph- did not react to accelerator.

- Ladue, MO, USA

problem #633

Nov 152013

Fusion 4-cyl

  • 25,000 miles
The car started to run rough, the engine light went on, there was no response to the gas pedal. I had enough speed to move to the shoulder. I turned off the car and the issue seemed to resolve itself. I happened two more times in the last three miles to my house.

- Nesconset, NY, USA

problem #632

Nov 162013

Fusion

  • 51,997 miles
I was on an on ramp on the way in to work in the morning when my vehicle lost propulsion. I was accelerating and then the accelerator became unresponsive and the engine idled roughly between 750-1000 RPM. The 'wrench' light came in and I was able to roll to the side of the freeway. I turned off and restarted my vehicle and the malfunction had apparently cleared as the issue has yet to return, but will. I say 'will return' because the exact same thing happen 23sep while on the freeway traveling 35mph during morning rush hour. I brought the vehicle to the local Ford dealership for a diagnostic test ($) and they found nothing and had no ideas as to the potential cause. I was willing to accept it as a fluke, but now that it has happened again I know there must be a problem. I am hesitant to return to the dealership for another $80 diagnostic test when it seems that this is a prevalent issue... (nearly 95% of the complaints of this vehicle on this website). Is there a recall in the works for this vehicle malfunction?

- Silverdale, WA, USA

problem #631

Nov 012013

Fusion

  • 58,530 miles
Owner was driving a 2010 Ford Fusion on a multi-lane highway in stop and go traffic approaching a two lane tunnel on Friday, November 1, 2013. Vehicle was non-responsive when pressuring the accelerator, so had to pull over onto shoulder of highway. Even after turning the car off and then restarting the ignition, car would not move when pressing the accelerator, although it began to shake. The dashboard light displayed as wrench icon, which according to the owner's manual meant a potential transmission problem. Aaa towed car to residential neighborhood. The next morning, Saturday November 2, a third party towing company hired by Ford roadside assistance arrived to tow vehicle to the nearest Ford dealership. The tow truck urged driver to drive the car to dealership, and followed behind. After about 2 miles of driving on residential surface streets, car became nonresponsive to accelerator while driving around 10 mi/hr. The tow truck driver towed the vehicle the remaining distance to Ford dealership in colma, California. After waiting for an hr, dealer mechanic reported that the throttle body needed to be replaced, and advised that the powertrain warranty was inapplicable despite vehicle being within the 5 yr / 60,000 mi window. The Ford dealership performed the repair and collected payment the same day. After returning home with the vehicle, I discovered that pg 19 of the 2010 Ford owner's manual showed that the throttle body was a covered part that Ford should have replaced at no charge as an emissions-related component so long as the vehicle was within 8 yrs / 80,000 mi. Ford customer service agreed that pg 19 showed that this part should have been covered under warranty. However, they advised that their internal Ford computer database indicated that this part was only covered for hybrid vehicles despite the written manual making no such distinction.

- San Francisco, CA, USA

problem #630

Nov 142013

Fusion

  • 81,987 miles
I was about to drive onto to the main highway and all of the sudden my car started shaking violently, dropped speed to less than 10mph, no response from accelerator, car would not go. I was terrified because it was late at night and being a female alone at night with a car acting up is not comfortable. I pulled over after almost being hit after the drastic deceleration, I turned the car off and waited a few moments and restarted it. It drove fine about 2 minutes before having the same issue, I was trying to just get home. This happened 4 more times before I reached my home which was 10 minutes away. I was on my way to pick up my child and am thankful that he was not in the car at this time. Is it gonna take someone being seriously injured or killed before Ford recalls all affected vehicles and fixes the issue. I have always been a die hard Ford supporter driving no other manufacturer but after the safety of my family being put in jeopardy I am seriously considering another manufacturer and move on from Ford. The issue is determined to be the throttle body.

- Bowling Green , KY, USA

problem #629

Nov 012013

Fusion 4-cyl

  • 63,000 miles
While trying to accelerate for a green light the car began to vibrate and would not accelerate at all. I was able to move to a safe place at idle only speed. The car was towed to a Ford dealer who told me that the car could not be looked at until Monday. The car is under a Ford extended warranty. I was told by the Ford warranty program, by phone, that I could rent a car and the cost would be covered for three days under the Ford insurance program. I was billed for $359.24 for replacing a throttle body and motor asy which was not covered by the extended Ford warranty and therefore the rental was not covered either. This included $119.95 for a pin points test which was completely unnecessary since Ford has had to replace thousands of these parts and Ford has sent bulletins to Ford dealers about this problem.

- Bedford, MA, USA

problem #628

Sep 072013

Fusion 4-cyl

  • 60,000 miles
The first time the incident occurred I was riding down the interstate and just out of no where the car cuts off without warning....in the middle of traffic!!! the orange wrench light came on and then the engine light. I was able to get to the side of the road and restart the car. I was able to get a diagnostic test done at oreilys and the code P1121 (or something like that) indicated that the throttle control was stuck open. I was able to drive the car on without incident. It has cut off several times since then without warning, but I continue to drive because this is my only form of transportation. It is totally unpredictable and dangerous!!! after talking to other Ford owners and doing my research online I see this is not an isolated problem. This is unsafe and the part should be recalled!!!! I have continued to drive and make sure that I am very cautious and I try not to go over 60mph, but after it happened again yesterday in a very compromising scenario... I'm going to have to buckle down and get it fixed.$$$$$$$$$$ I will never buy a Ford again!

- Daphne, AL, USA

problem #627

Nov 042013

Fusion

  • 94,000 miles
The contact owns a 2010 Ford Fusion. The contact was driving 35 mph when the vehicle suddenly stalled. The contact placed the vehicle in park and restarted the vehicle after several attempts. The vehicle performed normally once restarted but the failure later recurred. The contact also stated that she had an issue with the vehicle jerking and failing to increase speed despite the accelerator pedal being depressed. The vehicle was taken to an independent mechanic but the failure could not be duplicated. The vehicle was not repaired and the manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.

- Fort Hood , TX, USA

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