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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,295 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 2 of 40)

« Read the previous 20 complaints

problem #766

Jan 232018

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

The wrench light come on and I lost acceleration. Very hazardous situation. The throttle body needs replacing. This should be a recall.

- East Aurora, NY, USA

problem #765

Sep 262017

Fusion

  • 141,000 miles
My car while I was driving had an issue where it decelerated on its own and there was no gas pedal....throwing a throttle actuator ccontrol system code saying was stuck open...this has happened a couple times now but code cleared before could look at...took to les stumpf Ford they are telling me they can't do anything til the code stasys on for therm to test....so I am supposed to drive an unsafe vehicle for a known prooblem that the company was sued about and created a customer satisfaction extended warranty instead of recalling it until it does it again....and I am at about 142000 and only covers til 150000

- Appleton, WI, USA

problem #764

Sep 202017

Fusion

  • 68,000 miles
Driving...speed all of a sudden dropped to around 2 mph...would go no faster....yellow wrench light appeared on instrument panel along with check engine soon light, if I had been in traffic there could have been a fatal accident...by all indications...the throttle body is the cause of the problem..read various reports of other 2010 Ford Fusion owners with the identical problem...this is a very serious and dangerous problem that needs to be addressed without delay...

- Kingsport, TN, USA

problem #763

May 252017

Fusion

  • 173,481 miles

A D V E R T I S E M E N T S

On May 25, 2017 I pulled into a parking lot over a speed bump and rounded a building pulling into a parking space. From the speed bump to the parking space the slow speed is perfect for pulling in the space. I was braking to a stop when my car lurched forward only stopping when it struck the building. My foot was on the brake the entire time, as witnessed by my passenger. I'm 4'10" tall and unlike putting my foot on the brake, I have to stretch to reach the accelerator - so there is no mistaking the two. This was the first time we had ever experienced a lurching action in our Fusion. We had experienced this action in our freestyle and have managed to solve the problem in that vehicle, but this was the first and last time time it happened in the Fusion. The previous owner mentioned a rare transmission "hiccup" his mechanic could never find. We had been driving the Fusion since October 2016 and it drove beautifully.

- Kernersville, NC, USA

problem #762

Apr 292017

Fusion

  • 160,000 miles
Takata recall. The recall date for the airbag recall was June 2016 and it has now been nearly a year and Ford still has "no remedy" for this recall. This is extremely dangerous in the case of an accident. In addition, I was not notified of this recall or the electronic throttle body issue that my car also has but now is past the "extended warranty" and they will not fix for free, despite me having made a complaint about it in the past. Last week, I was on the freeway traveling at 70 mph, my car suddenly stopped accelerating and slowed down rapidly. I had been lucky no one was closely following behind me and I was in the right lane and quickly could pull over or I could have been hit from behind at a very fast speed because of the etb failing. I have never been notified of any of the safety issues that my car has. Ford has failed to notify me and I feel that because they did not send me anything, even though they have my address and email, they put me at risk of an accident that could have led to serious injuries.

- Santa Barbara, CA, USA

problem #761

Jan 202014

Fusion 6-cyl

  • miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was slow to accelerate when the accelerator pedal was depressed and idled extremely low. The vehicle suddenly surged at a high rate of speed. The contact had to coast the vehicle off the road and restart the vehicle. The vehicle was taken to a dealer who was unable to replicate and diagnose the failure. The contact received notification of a manufacturer service campaign for the electronic throttle body extended coverage, but the dealer refused to provide the manufacturer's solution to repair the vehicle. The contact was uncertain if the vehicle would be repaired the contact received notification of customer satisfaction program: 13N03. The failure mileage was not available. Updated 06/29/17

- Wise, VA, USA

problem #760

Feb 272017

Fusion

  • 39,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While the vehicle was stopped at a traffic light, the wrench warning indicator illuminated and the vehicle did not accelerate. The vehicle was idling. When the contact turned off and restarted the vehicle, it resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the throttle body needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer stated that the vehicle did not qualify for the warranty extension. The approximate failure mileage was 39,000.

- Chicago, IL, USA

problem #759

Jan 132017

Fusion

  • 245,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 75 mph, the vehicle failed to accelerate and the throttle body warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The failure mileage was 245,000. The VIN was not available.

- Sunflower, MS, USA

problem #758

Oct 132016

Fusion

  • 89,000 miles
My vehicle has the tendency of reducing acceleration, when you are driving at a speed of 35 or above the car will slow down and almost come to a complete stop. If you are in the fast lane and your car will not accelerate what can you do if there is lots of traffic behind you, this will definitely cause an accident because you have no where to go and cars are right up on you. This is an accident waiting to happen. This problem has happened to me 4 times when I was on just the streets and not the highway, I was going 45 mph and all of a sudden my car loses speed and it went all the way down and no matter how much I tried to accelerate it would not go any faster, so I coasted over to the side of the road and turned the engine off and called my son to meet me because I didn't know if it would start again. It did but the engine light stayed on. I started driving it again and it did the same thing. I got a little closer to home and pulled over to this exxon gas station; sit there until my son came and he started it again and he followed me home. A few days later it did it again; it has done this 4 times even this morning on my way to the Ford dealership whom I thought was going to fix the problem but wanted me to pay them $115 out of pocket for a diagnostic that I should not be paying anything that is their mistake or mess up. I will see if I can round up enough complaints for a class action lawsuit, because why would I have to pay for something that's their fault when the car was built.

- Phoenix, AZ, USA

problem #757

Oct 142016

Fusion 4-cyl

  • 87,000 miles
This instance vehicle going steady 35mph and started revving RPM's up like it was going to shift into another gear, it then slammed and jerked the car and started the revving again. Stopped at a stop light and turned left, while turning and hitting accelerator the car did not want to move and started revving again and then slammed and jerked almost making the person behind me rear end me. Previous instance was a steady 75 mph on the flat highway and the same revving and slam/jerking had happened. 5th time it's done it this year alone. 13 times since 2011. This instance the orange wrench light came on the dash. Car is at dealership to get looked at. This is very unsafe especially since it is erratic and does it at any time it feels like. This car is not safe to have my family in.

- South Lyon, MI, USA

problem #756

Aug 242016

Fusion

  • 12,222 miles

A D V E R T I S E M E N T S

Takata recall- my car stalls and doesnt turn all the way. If I slow down or stop the car will give out I got a diagnostic done three times and three different things came up and I got all the fix but it still do the same thing I see other people that have the same car have the same problem I was on the expressway when this did this this is very dangerous

- Chicago, IL, USA

problem #755

Aug 182016

Fusion

  • miles
While driving, the vehicle will stall, the orange wrench comes on on the dash board. The car will remain running while idling roughly. After restarting the car a few times it will start and appear fine with no symptoms and no check engine lights on. However, the car will do the exact same thing randomly, it might be the next day or an hour from then. I checked the code while the orange wrench light was on and got a P2111 code (throttle actuator control system). Called Ford to have them repair it since it is under warranty, and I was told that since the orange wrench light isn't on right this moment, that they will have to try test driving it longer to get it to act up before Ford will allow them to replace it. The vehicle is at the dealership now.

- Laporte, IN, USA

problem #754

Aug 312016

Fusion

  • 48,000 miles
Several months ago, in the middle of a busy intersection, my car unexpectedly shook and went to "limp" mode in the middle of a busy intersection with the wrench light coming on. I pulled into the closest driveway after putting on my hazards and, after turning off the engine, restarted the car, which took about about 5 seconds of trying to turn over the ignition. Since that time, the same problem has happened at least two dozen times, sometimes several times in a row; and the rest of the time, the rpms flutter in an irregular way. I do mostly city driving and have thankfully been able to avoid an accident when having to pull over and restart; but in each case, it is not a good situation. By all accounts online, this is a very frequent problem and due to a faulty throttle body. Notably, the problem with my car began to occur at around 45,000 miles, which is typical from what I've read of other complaints. This seems much too early, much too common, and much too dangerous of a problem for it not to be covered under an extended warranty or recall. There was, in fact, an extended warranty, but it expired in early 2015. I was told by the local dealer that it would cost $600 to repair.

- New Haven, CT, USA

problem #753

Aug 192016

Fusion

  • 78,000 miles
On 6/2/15 while driving on freeway at 70 mph, car started shaking, speed dropped, couldn't accelerate. I was able to get car to side of road. Shut car off. After few minutes started car and was able to drive it at 25 mph to get it off fwy but was operating in low power mode. Drove it to dealer in low power mode. Throttle body was replaced and covered under Ford recall. Now on 8/19/16 the same thing happened to me on way to work. Again had my husband follow me to dealer in low power mode. Dealer could not diagnose problem because car was not having problem by the time they got around to it. They couldn't duplicate problem so nothing they could do. This is the same thing that happened to me 1 year ago so I feel it is related to the throttle body which they replaced under Ford recall, but they insist it is not the throttle body. This is a very serious safety issue which Ford knows about it because there are hundreds of complaints online for this issue. Does someone have to be seriously hurt for them to do something about this. I have never in my life had this happen with any other cars I have owned over the years.

- Royal Oak, MI, USA

problem #752

Aug 162016

Fusion

  • 44,000 miles
Service engine light remained on along with throttle wrench light...car shaking little power....pulled over, restart car lights still on, slow drive and shaky ride home..

- Brooklyn, NY, USA

problem #751

Jul 012015

Fusion

  • 40 miles
The night we bought this car, used from a Ford dealer, it wouldn't go in reverse without jumping/bucking. They were swift to give us a loaner while they "reprogramemd" the car. Now, it all makes sense. They put a bandaid on it until we couldn't return it. Since then, just over 2yrs ago, we have had throttle replaced X3, cleaned once for $250 (while on the way South for vaca, we got stuck hundreds of miles from hm until Ford dealer opened 2 days later.) this car has stranded us three diff times while out of state on vaca. Now while on interstate, the wrench light will go on, the car starts bucking and acting like a manual in the wrong gear. But, has no acceleration. Just revs to 4K-6K rpms. Dangerous almost being run over by semis going full speed behind you or having to try and cross 5 lanes of traffic to get to emergency lane--with no acceleration! this car is a dangerous death trap. Shocking to me how Ford hasn't stood behind their vehicles. We, as a huge extended family, have always stood behind Ford. Always bought Ford. Now, we have been duped by them. They knowingly sold us a faulty car, putting thousands of other buyers in danger as well, and haven't done a thing to prove to the consumers that they care about us as customers or one iota about our lives. If Ford doesn't recall these, I know we will see deaths from it. Its prob going to be the next automotive world scandel like the airbags. Our Fusion is an expensive piece of metal, with a huge pymt, just sitting in our driveway useless. Somehow, we have to figure a way to save thousands for a transmission on a 6yr old car. Never thought Ford would turn out to treat their loyal customers this way.

- Louisville, KY, USA

problem #750

Aug 102016

Fusion

  • 155,000 miles
Sudden stalling or acceleration. Engine light comes on and off depending on how many times I start the car. My car stalled out and died I waited five minutes and restarted it and it seemed fine. This has happened twice. Now my car suddenly stalls and I have no control on the throttle. When I give it gas it just creeps along. Limp home mode. I was in otion on a city street and barely had enough control to get over on a side street safely with my child in the car.

- Springfield, OR, USA

problem #749

Mar 232016

Fusion

  • 40,000 miles
The contact owns a 2010 Ford Fusion. While driving 65 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle control body needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another independent mechanic who diagnosed that the accelerator pedal needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Barrington, IL, USA

problem #748

Oct 022014

Fusion

  • 84,000 miles
The contact owns a 2010 Ford Fusion. While driving 55 mph, the vehicle stalled without warning. Afterwards, the throttle body and transmission warning lights illuminated. The contact was on the highway when the vehicle stalled. The contact was able to drive after restarting the vehicle. The dealer was notified, but the vehicle was not diagnosed or repaired. The failure recurred multiple times since the first failure. The contact notified another dealer where it was diagnosed that the throttle body needed to be replaced. The failure mileage was 84,000.

- Eure, NC, USA

problem #747

Jun 232016

Fusion

  • 70,180 miles
The contact owns a 2010 Ford Fusion. While the vehicle was stopped at an intersection, it lost power while attempting to accelerate. The vehicle rolled as if it were shifted into neutral. The vehicle was taken to a dealer where it was diagnosed that the throttle body assembly failed and needed to replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,180.

- Austin, TX, USA

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