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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,295 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 16 of 40)

« Read the previous 20 complaints

problem #486

Sep 012013

Fusion 4-cyl

  • 61,416 miles

A D V E R T I S E M E N T S

I was traveling down a 2 lane highway (state road, pa) when the car began to rapidly lose acceleration and seemed to stall. The engine jerked excessively, but never turned off. No amount of pressing the accelerator made any difference. I coasted to the side of the road safely. Luckily, no one hit me. Turned engine off and called for roadside assistance. Turned the vehicle on a few minutes later and everything was fine. The yellow wrench light came on when accelerator lost control. Next day, while driving to work, it happened on rt13N de and again I was lucky to be able to quickly get to the emergency lane. Yellow wrench light and no control on accelerator with engine vibrating heavily but does not turn off. Switched off and turned on - everything is fine. Same day evening - returning from work - it happens as I get on the entry ramp to I95 N de. Narrowly missed someone rear ending me. Yellow light, heavy vibration and no acceleration. Turn off and turn on, everything is fine. Being in downtown wilmington - no emergency lane and had to do this right in the middle of the road during rush hour. This sudden loss of power is extremely scary and with 2 children in the back seat - I fear for their safety. Imagine if this is happens on the interstate with a 18 wheeler behind you. Will be taking to dealer first thing in the morning. Vehicle is serviced and maintained only by Ford. No one has touched my vehicle other than Ford authorized dealer and have not missed a single Ford recommended maintenance service.

- New Castle, DE, USA

problem #485

Sep 022013

Fusion 4-cyl

  • 93,636 miles
PE13-003 my 2009-2011 Ford escape, Fusion, mariner and Milan electronic throttle body malfunction 21-Feb-2013 my 2010 Ford Fusion 4 cylinder has malfunctioned twice in two days with sudden power loss and the wrench icon of the gauge cluster. Each time, the engine would drop to 800 RPM and crawl at less then 20 mph. The first incident was near hunt auto as leaving a 4-way stop on Sunday with near 90 degree heat. The second was Monday while on I-65 N near millersville at 68 mph. Scary. Both times I had to pull over, inspect the idle behavior, turn the car off, wait 30 seconds then turn-on again fine with normal behavior. After research, this appears to be under investigation by the NHTSA since Feb 2013 as likely throttle body issues of this engine type. I have sent this info to my local Ford dealer www.huntauto.com. please advise and assist as possible.

- Franklin, KY, USA

problem #484

Aug 302013

Fusion

  • 63,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 50 mph, the accelerator pedal traveled to the floorboard. The vehicle did not acetate however. The vehicle was stopped and restarted some time later and operated as designed. The dealer was notified of the failure, who suggested that the throttle body could have been defective. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 63,000.

- East Syracuse, NY, USA

problem #483

Jul 202012

Fusion 6-cyl

  • 45,051 miles

A D V E R T I S E M E N T S

At highway speed, there was a controlled loss of power to the engine. Upon shutting down and restarting, the problem cleared but recurred. The vehicle was serviced and the electronic throttle body was replaced.

- Savannah, GA, USA

problem #482

Aug 312013

Fusion 6-cyl

  • 52,365 miles
Driving on a busy interstate highway when suddenly my car looses power and goes into limp mode. Absolutely no throttle response. Wrench light indicator came on. I pulled over to the side of the road and my car shuttered a bit as I slowed down. Turned the car off and waited a minute before restarting. Restarted sluggishly. Began driving again and no more than 5 minutes later, the same thing happened. This time the check engine light came on. Once again, turned car off, restarted and began driving again. Made it into a local brake/muffler shop where they were kind enough to diagnose the problem for me. Error code P2112 came over with a description about the throttle body actuator being stuck closed. They informed me they've seen this problem many times and it seems to be a common issue. It made sense to me because, leading up to this event, I had been experiencing a lagging throttle. It has happened to me twice more since this initial occurrence.

- Wappingers Falls, NY, USA

problem #481

May 222013

Fusion

  • 61,695 miles
The accelerator stopped working as I was starting to move after a stop light. A light went on that looked like a wrench. The Ford dealer was unable to diagnose the problem after paying $134.20. Happened again while driving 60 miles per hour on the freeway on 8/4/2013. The Ford dealer replaced a valve and we paid $291.98. Happened several times while driving 60 mph on the freeway on 8/25/2013. We researched the problem on the internet and found several drivers with this model had a malfuntioning throttle body. We told the Ford dealer how to diagnose the problem. This repair cost us $654.13.

- Rochester Hills, MI, USA

problem #480

Aug 162013

Fusion

  • 77,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 15 mph, the vehicle decelerated and began to shake. The wrench warning icon was illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated the electronic throttle body would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 77,000.

- Charlotte, NC, USA

problem #479

Aug 282013

Fusion 4-cyl

  • 139,650 miles
Motor power surge a few times then died with 4 lanes of traffic all traveling about 65mlh. Was able to turn key off and restart motor and ran fine the rest of the way home. Today surge a few times but not as often as yesterday.

- North Branch, MN, USA

problem #478

Aug 282013

Fusion

  • 54,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 45 mph, the vehicle failed to accelerate without warning. The contact mentioned that the failure recurred intermittently while driving at different speeds. The vehicle was towed to a private mechanic where a diagnostic was scheduled. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 54,000.

- Bena, VA, USA

problem #477

Aug 192013

Fusion 4-cyl

  • 76,120 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 50 mph, the vehicle began to decelerate in a jerking motion. The vehicle was maneuvered to the side of the roadway cautiously. The vehicle was later taken to an authorized dealer where a diagnostic testing was performed, which detected a faulty throttle body. The vehicle was being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 76,120. Updated 9/19/13

- Robbins, TN, USA

problem #476

Aug 272013

Fusion

  • 42,132 miles

A D V E R T I S E M E N T S

I was driving on interstate 71 and the car felt as if it was loosing power. The wrench light came on and the engine light came on. I pulled over to the side of the interstate and turned the vehicle off. I waited a minute and started the vehicle. It started and I accelerated and I pulled onto the interstate. About a mile down the road the same thing happened and the vehicle lost power. I pulled over, waited and restarted the vehicle. I again pulled onto the interstate and the vehicle seemed to be okay to drive although the engine light was still on. I drove it directly to john nolan auto service. They checked the vehicle and stated that the eec. Diag. P02111 stored in the computer for throttle body stuck open. They removed and replaced the throttle body assy and re-programmed the PCM.

- Norwood, OH, USA

problem #475

Aug 142013

Fusion

  • 67,000 miles
Most recently, while I was driving my 2010 Ford Fusion around 25 mph, my car slowed down, but did not shut off, and I couldn't accelerate. My RPM's dropped and my wrench light came on, so I pulled over and shut the car off. After a few minutes, I turned the car back on and it appeared fine. This happened 2 times in one week. My understanding is that I need a new throttle body. This car is a brand new 2010 Ford Fusion with 68,000 miles. I would not expect this type of problem/expense and am very frustrated. Side note: I have had many other issues with this vehicle since the time I bought it. The other problem related to transmission "revving" that occurred when decelerating around 25-40 mph or between gears. I had my vehicle in multiple times at a Ford dealership for this issue. They completed computer resets and ran other tests. The problem still continued. We escalated to the BBB and was awarded a Ford field service engineer inspection and had a vehicle data recorder installed. The issues I described could not be replicated.

- Jefferson, WI, USA

problem #474

Aug 262013

Fusion 6-cyl

  • 49,728 miles
As I made a left hand turn into my neighborhood, I felt the car sort of slip out of gear. It began slowing down so I pressed on the gas pedal and nothing happened. Then, the engine light went on and shortly after, the transmission light appeared. I coasted down the hill and pulled over. I shut off the car and turned it back on. It seemed to be fine for 5 seconds and then the two lights reappeared. The gas pedal stopped working and the car began shaking and lunging forward. I was close to home, luckily, so I coasted into the driveway and got it towed to the dealer the next day. The throttle body needed to be replaced, which after doing some research, is a major known problem with the Fusion. I'm wondering why there is no recall.

- Livingston, NJ, USA

problem #473

Aug 212013

Fusion

  • 698,500 miles
I was driving about 45 on straight stretch of road car felt like it went into neutral but it did not lost all power pressing on the gas did nothing was able to pull off road yellow-wrench light came on car started missing real bad so hard the car was jumping a little so I cut the car off and then it started back up and ran ok for about 10 miles did the same thing again-I took it to local Ford dealership rented a car they told me on Friday as it did not happen with them and did not throw a code they could find nothing wrong with it and I needed to drive it again and if it happened again to bring it back on Monday- I picked car up drove it Saturday about 40 miles and same thing again I drove it on home as the Ford place was closed I am afraid to drive it as it is very dangerous -Sunday a friend of mine drove behind me to take it back to same dealership and about 10-12 miles car did same thing (4th time) was able to restart it and then drove it to the dealership with a note about the problem. Spoke to dealership yesterday and today and once again they tell me as the code was alerted and they drove it 20 miles and it was fine -the car is not fine it is dangerous to myself and others -I expressed this to them and was told there was nothing they could do as they don't know what the problem is to drive it and if it happens again to come back? I looked on the internet and found many other examples of the same problem -if there are a lot of concerns what can be done to get Ford to admit this is a safety problem -I talked to them about the throttle body assembly problems but was told it may be the problem but would not recommend replacing it because they don't know.

- Atkins, VA, USA

problem #472

Aug 262013

Fusion 4-cyl

  • 70,470 miles
Going down road about 45 mph accelerate stop responding. Couldn't give any gas. RPM drop to around idle [ idle was rough] all most got rear ended. Got over to side of road. Turn car off. Then restarted drove it home [ about 3 mile] and parked this has happen twice in the last 4 days. Both times driving about 45 mph. First time 8/23/2013 second time 8/26/2013

- Hixson, TN, USA

problem #471

Aug 242013

Fusion 4-cyl Diesel

  • 56,615 miles
Turned onto side street traveling at about 30 mph. Suddenly lost power and car began to buck and chug. Car stalled twice and re-started but only could go between 5 and 10 mph, bucking all the way about a mile or so to a service station where I left it to be repaired. Had to call friends for a ride home. It actually bucked more going downhill where I was able to get up to 10 mph. Mechanic replaced throttle body housing at a cost of $543.56, parts, labor and tax. Running the car like that also fouled spark plugs and it cost me another $285 for a tune up.

- Wayland, MA, USA

problem #470

Aug 132013

Fusion

  • 66,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 50 mph, the vehicle jerked and lost acceleration. The wrench icon and the check engine warning light illuminated after the failure occurred. The contact was able to coast the vehicle to her destination. The failure was experienced numerous. The vehicle was taken to the dealer and a diagnostic was performed, which located the failure at the throttle body. The throttle body was not replaced. The manufacturer was made aware of the failure. The approximate failure and current mileage was 66,000.

- Covington, GA, USA

problem #469

Aug 232013

Fusion

  • 47,600 miles
Basically the car shut down driving down the Pennsylvania turnpike on Friday morning at 65 mph, the car totally shut down. This happened 2 times at 65 mph and one time at about 25 mph while entering the turnpike. I was very lucky that the tractor trailer behind me going about 70 mph, saw something was wrong with my car and had time moved over into the passing or he would have hit my car and killed me. This happen one more time during my morning commute at that speed. I took my car yesterday to the Ford dealer and he repaired the throttle body motor assembly. I have notified Ford customer service case # cas-#[xxx], but I believe this is an immediate life & health safety recall issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Exton, PA, USA

problem #468

Aug 072013

Fusion

  • miles
For the last couple of weeks I have been having an issue with my 3 year old Ford Fusion (2010) started stalling out at random times for no apparent reason. When this happened the first time I called my local dealer and asked him what may be wrong with my vehicle and he said that there was a common issue with the throttle body, which causes the car to stall occasionally and that it would cost me around $350 for the part alone. I believe this to a major safety problem because one time this happened to me I was traveling on the highway at 60mph with a semi-truck behind me and the trucker came very close to hitting me. I also had this happen to me at an intersection while taking off from a red light, turning left. I have done some online research about this issue and it does seem to be a problem amongst many Ford Fusion owners in cars that are only 2 or 3 years old. If this is such a common occurrence that Ford dealers know that this issue exists then I ask why hasn't this part been recalled?

- New Carlisle, IN, USA

problem #467

Aug 092013

Fusion 4-cyl

  • 45,174 miles
Friday August 9, 2013 turning right on green light and lost all forward power, but engine did not stall car would move very slowly on engine idle. Turned key off then car started back up ran ok. Sunday August 11, 2013 driving in traffic a 45mph lost all forward power was able to stop at the side of the road without being rear ended in traffic. Monday August 12, 2013 turning left out of driveway into traffic lost all forward power was able to get to curb before being T-boned in traffic. On Monday August 12, 2013 had throttle body assembly replaced at a cost of $488.56. $324.34 for a part that should last longer then 45,000 miles.

- Toledo, OH, USA

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