2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,850 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was very worried when my car appeared to just turn off as I was slowing down from the interstate. I thought it was a fluke, bad connection and hoped it would never do it again. Car did start back up with no issues, that day. Unfortunately, it happened a lot on Saturday 7/20/13. I parked the car and never drove it Sunday. Called Ford first thing Monday - 7/22/13 and they were too busy to help. I had to take my car to a non dealership and they confirmed it was the throttle body. I had previously researched and wrote down the codes that would possibly come up. As the other company stated this is a known issue, I thankfully have an extended warranty to cover cost but I was advised that this is around $1,000. Ford is charging me my deductible for a known safely issue that has not been recalled" why? when" im hoping by adding to the list we can make sure they take care of their customers before they issue arises rather than after we are stuck on the side of the road. I've been without a car for 2 days and no concern of Ford. I need a reliable car, as im still paying for it. All of the issues are exactly following these articles - www.usatoday.com/story/money/cars/2013/02/25/probe-Ford-cars-SUVS-stalling/1945799/ and www.foxnews.com/leisure/2013/02/25/feds-probe-725000-limp-Ford-Mercury-vehicles-for-fault/ I've had horrible service from Ford and would prefer a non partisan company to fix but I am forced to go back to them to take car of issue.
While driving on a crowded highway the vehicle lost all ability to accelerate or maintain speed. Wrench light was illuminated, car did not stall. Once brought to the dealership no code was available.
My car stalled 3 times while driving at various speeds. Took it to local repair shop. Shop was unable to obtain part #ds7Z*9E926 throttle body from 11 dealerships until mid August. I was concerned that any replacement part we would find would also be defective and I didn't want to pay for the repair twice. I called my dealership directly and was told that they had 8 parts in stock, but they were "service only" parts for the dealership service department. I said I already had time and labor invested at the shop and didn't want to have to pay twice. I also asked if the parts they had in stock were "good parts" and asked why they were on backorder almost a month. Not having my car repaired was not an option and I made that clear to the dealership parts department as well as the service department. They finally agreed to sell me the part and assured me that the parts they had in stock were "good parts". I kept all of my paperwork as well as the defective part. Seems like a strong candidate for a recall if 11 dealerships were unwilling to sell this part to local repair shops.
I was driving my 2010 Ford Fusion on highway 31, it was very cloudy and hard rain was coming down fast. I reached 40 miles an hour after almost pushing my foot so hard on the peddle. All the sudden the car started losing power, slowly going down. Wrench light came on, vehicle started shaking, and right at the best time I hit the brake and the car turned off, it would not turn back on. I had to have my vehicle towed to the Ford dealership. My vehicle has been in the shop a total of 4 times and this problem is still not fixed, I am so uneasy when driving my car, hoping it will not turn off and leave me stranded. I am very scared to drive my vehicle, it is the only way of transportation for me. I am very upset about everything and it still is not fixed. Terrible vehicle, terrible service from the Ford service people. Totally devastated that I make a car payment on my vehicle which is covered under warranty and I am in harm.
Vehicle goes into "limp-home" mode suddenly and unexpectedly. Happened on I-95 and was lucky I could pull over without getting killed. Dealer could not find problem although this should have been well-known to them by then. Happened several times since and got worse and now car is immobile and too dangerous to drive. Apparently a problem with fuel injection throttle body which Ford is well aware of and part is back-ordered 7-10 days (they say). NHTSA initiated an investigation of problem in Feb 2013 but Ford has not informed customers of this very dangerous situation nor offered any fix. Seems unconscionable to me. What does NHTSA propose to do about this and why hasn't it done so" this situation is literally without exaggeration a danger to human life and the manufacturer does nothing. What is NHTSA for"
- Maspeth, NY, USA
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I was at a left turn light and when I drove through the light to make the left turn my car started shaking and the wrench light came out. When I was hitting the gas it didn't go so I pulled over and turned the car off. I waited a while and turned it on and it started up fine. So I started driving a little more and it did it again. I turned the car off for a while and I turned it back on and was able to drive it home since I lived close by. The wrench light turned off but the engine light stayed on. I got up that morning and drove it to a neighborhood shop and they said the only thing wrong with it was a security error and that it was fine. I picked it up from the shop and I was able to get down the street when my car cut off. Radio and all the interior lights were on but the car itself cut off and the battery light showed up. I was able to again drive it home. I did some research and I didn't realize how many other people were having this same issue and they said it's the throttle body which would cost about 600 - 800 dollars to fix. There should be a recall on this because this is happening to way too many people and this is a three year old car. I had my daughter in the car both times.
60 mph on highway. Wrench light came on. Lost power. Coasted to side of road (luckily safely). Turned car off. Restarted after a few minutes. Continued about 1/2 mile. Happened again. Did same thing. Continued another 1/2 mile. Did it again. Engine shuttered this time. Check engine light remains on. Was able to restart vehicle and get home (approximately 2 miles). Happened once shortly after used vehicle purchase in 2011 but never did again until now. Internet search indicates defective throttle body part is cause. Very unsafe particularly in highway driving when this happens! just purchased a second 2011 Ford Fusion SE (2011) for our teenager. Concerned about our child's safety. Ford needs to issue a recall!.
Leaving driveway vehicle appeared to loose all power from the engine, it did not stall, engine indicator light came on the first attempt to leave backed car up into drive way. Checked all fluids engine oil, transmission oil were both in the appropriate range. Restarting the car engine light cleared, second attempt to leave car hesitated and then did stall check engine light returned and stayed illuminated. Restarting the vehicle and returned home. Let vehicle set about ten minutes, restarted engine light stayed on, drove car short distance about.25 miles did not stall or hesitate however check engine light remained illuminated.
Traffic slowed suddenly from about 65mph to about 20-30 mph so I had to apply my brakes very suddenly and hard to avoid rear ending someone. Traffic kept moving and I regained a speed of about 40 mph just after this I felt the car make a sudden hard jerk and car started decelerating on it's own. I tried pushing the gas petal, but nothing happened it would not speed up it kept loosing speed and eventually got down to 1 - 2 mph. I pulled the car over into the edge of the right lane so I was partially on grass and on part of the road. I put my hazards on and kept coasting because it felt like the car was going to stall it was shaking and jerking like it wanted to stall out. I stopped the car and left it running I was afraid if I shut the car completely off that it would not re-start again. I then drove the car home with my hazards on doing 1 to 5 mph on the way home for about 2 miles. The wrench tool light had come on when this happened. Once I got the car home I shut it off and restarted and just drove back and forth in my driveway. I shut the car off and on about 3 times and then it seemed to be running normal and the tool wrench light shut off. Not going to drive it until I can get it to the Ford dealer to have it looked at.
I was driving my car and had gone approx 1-1/2 - 2 miles down the road and the car was driving fine then all of a sudden my car started to hesitate and would barely move. I pulled over on a side road and turned my car off and restarted it sounded fine I turned around and pulled onto main road again and again the car started puttering and would barely move I managed to get car off the road. I had it towed to tasca Ford where they said the throttle body needed to be replaced. It has been a week now and I still don't have my car and they can't tell me when the new part will come in because it is being manufactured? they are also stating they have 18 - 20 cars waiting for this same part.
First incident: On 05/21/2013 car hesitated when pushing accelerator pedal after going downhill to a stop and then attempting to reach normal speed in our housing development (see earlier report on 07/18/2013 for confirmation number: 10525593 and car dealer receipts enclosed for 05/21/2013)....updated 08/16/13 second incident: On 06/21/2013 car did not respond beyond idle speed after pushing accelerator pedal to move from stop light and drifted to nearby parking lot with no accelerator pedal response beyond idle power (see earlier report on 07/18/2013 for confirmation number: 10525593 and car dealer receipts enclosed for 06/21/2013)...updated 08/16/13
I was driving on my way to work when my car lost power I pulled over turned the car off. Upon restarting it the check engine light was on, I preceded to work. When I got off of work and went home the check engine light was off. A week later the symptoms happened again this time it was more then once. Close to a total of 10 times in a one hour period.
While accelerating, cruising or at idle, the engine stalls then dies. When restarting engine stumbles badly and dies. This happens in traffic, accelerating into intersections, at highway speeds, etc. Mil is now on constantly. Vehicle is completely unusable because it is past the warranty period. We will be replacing the throttle body at our own expense, but would like Ford to reimburse us.
I was driving down a highway when the engine suddenly lost power without warning. I quickly went from 70 mph to 50 mph and continued to slow. The vehicle engine light came on the instrument panel and my rpms dropped below 500. I was able to safely pull over to the shoulder. I turned the car off, waited a few minutes, and started it. The car started and idled just fine. I revved the engine a few times. Rpms stayed in the normal range. I put the car in gear and started to move. Immediately the engine light came back on and the rpms dropped again. I had the car towed to a repair shop where they informed me the throttle body had failed and it required replacement. The tow and repairs cost me over $500.
Like many others, experienced throttle body failure at highway speed. Narrowly avoided accident as I maneuvered vehicle off highway. Part is on national back order with no estimate on availability. Numerous emails to Ford with no response.
Date and mileage of incident are guesses. Has happened on multiple occasions. When driving vehicle on highway or local roads, engine stalls as if it had no power, however, the tachometer indicates engine still running. Each time this occurs, vehicle has to be steered on to shoulder. When pulling onto shoulder, it vibrates tremendously. After it stops, you must put it into park, then restart the engine. Brought vehicle to Goodyear where it was identified as a P2111 fault. It was suggested that it be brought to a local Ford dealer for servicing. Brought to the local Ford dealership a week ago. Confirmed as P2111 fault. Part had to be ordered which took approximately 6 days to receive. As of this complaint, still waiting on service to be completed.
Driving on 295 N bound at approximately 70 mph the engine just stalled...the little wrench light came on along with the engine light. I tried giving it gas but I could not get it to go so I had to fight the traffic to get over to the shoulder and shut it off. I attempted to start it and on the second try it did but felt like it was running on 2 cylinders.so I let it sputter along the shoulder to the exit where I shut it off and let it sit for a few minutes then tried it again, it started and I was able to get it to a advanced auto parts store where they plugged in the tester and got a throttle actuator error code.I got it started and it drove ok till I got home but haven't used it yet. This car did have a problem a few weeks ago but I thought it was just a glitch because it just ran rough and then went back to normal. Now I'm reading about other Fusion having the same problem.
While driving on at least 6 occasions, vehicle stopped propulsing and had no throttle. A code appeared indicating a throttle/ transmission problem. I contacted Ford, and they indicated this is a known issue with my make and model, and not covered under warranty. After researching this online there are so many problems, the part has been back-ordered months at a time, more than once. This problem has been noted in the 4 and 6 cylinder engines all trim levels. I was going over a bridge and feared for my life. Their should be a recall. This a major safety issue because the vehicle stops without warning, and a driver could be anywhere. Lemon law? thanks in advance.
Throttle body quit working while driving at 65 mph. Engine dropped to idle and would not respond to accelerator pedal. Wrench light came on at instrument panel. Coasted across 5 lanes of high speed traffic to reach the road shoulder. After turning off the car and turning it back on the throttle started working again. Dealer says that there is a nationwide back order for the replacement throttle body to fix this problem but there is no recall active.
The first occurrence was when I was beginning to accelerate at around 50 mph. The engine lost power and my engine and wrench light came on. Car began to shake and there was no response from the engine just high RPM's and no movement. I pulled over and turned the car off. When I restarted the car, the engine light was on but the wrench light was off. I continued to drive but about 20 miles down the road it did it again. At the time I thought I had got a bad batch of gas. I had filled up that morning. The engine light went out and I drove for another 10,000 miles before it happened again in downtown traffic. Now the car will only go about 2-3 miles before the it goes into the limiting mode. I talked to the dealership and they told me it is the throttle body. They are on at least a week back-order because they can't keep up with the demand of the faulty part.
A D V E R T I S E M E N T S
- Omaha, NE, USA