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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
60,668 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 4 of 41)

« Read the previous 20 complaints

problem #743

May 302017

Fusion

  • 121,000 miles

A D V E R T I S E M E N T S

One day I got in my car to go out and the warning popped up service advancetrac and power steering failure. I turned my car off then back on and it was fixed. The next day it popped up with the same things, but this time turning it off did not fix the power steering. It has left me unable to use my car for a while, because I do not have the money to fix it. Thank gosh this happened in my driveway. I read many stories about it happening while others where driving. Please recall this issue Ford...

- Austin, IN, USA

problem #742

Aug 182014

Fusion

  • 96,022 miles
While driving the car will randomly stall out...the car will begin bucking, decelerate, lose power, and lights on dash will start flashing... rendering the driver pretty much helpless. This problem happened on several occasions prior to Ford throttle body assembly recall. Each time this happened Ford was unable to determine the problem cause no diagnostic codes were present. This problem will occur and the car will be fine then will reoccur randomly. The recall was performed and the problem appeared to resolve itself for 2yrs. The car is now having the same problem...I had the vehicle towed to a Ford dealer and after 2 days in the shop again no problems were found by the technicians. The car again continues to have the same problems immediately after picking up from service center. The car had to be towed 250 miles to my house where it now sits rotting away for fear of driving this vehicle.

- Clarks Summit, PA, USA

problem #741

May 182017

Fusion

  • 50,820 miles
The contact owns a 2010 Ford Fusion. When the accelerator pedal was depressed, the vehicle hesitated before accelerating. The transmission and check engine warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,820.

- Mc Keesport, PA, USA

problem #740

Dec 072016

Fusion

  • 25,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving various speeds and depressing the accelerator pedal, the vehicle shifted gears roughly. There were no warning indicators illuminated. The failure occurred on several occasions without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 25,000.

- Ozark, AR, USA

problem #739

Nov 232016

Fusion

  • 86,000 miles
Hard & rough shifting from 1-2 during startup and driving. Transmission jolts vehicle forward or feels like the vehicle is going to stall mid-intersection or while getting on the highway.

- Waterloo, IA, USA

problem #738

Oct 142016

Fusion 4-cyl

  • 87,000 miles
This instance vehicle going steady 35mph and started revving RPM's up like it was going to shift into another gear, it then slammed and jerked the car and started the revving again. Stopped at a stop light and turned left, while turning and hitting accelerator the car did not want to move and started revving again and then slammed and jerked almost making the person behind me rear end me. Previous instance was a steady 75 mph on the flat highway and the same revving and slam/jerking had happened. 5th time it's done it this year alone. 13 times since 2011. This instance the orange wrench light came on the dash. Car is at dealership to get looked at. This is very unsafe especially since it is erratic and does it at any time it feels like. This car is not safe to have my family in.

- South Lyon, MI, USA

problem #737

Aug 162016

Fusion

  • 44,000 miles

A D V E R T I S E M E N T S

Service engine light remained on along with throttle wrench light...car shaking little power....pulled over, restart car lights still on, slow drive and shaky ride home..

- Brooklyn, NY, USA

problem #736

Jun 192013

Fusion

  • 75,000 miles
Transmission slipping

- Richmond, MO, USA

problem #735

Jul 012015

Fusion

  • 40 miles
The night we bought this car, used from a Ford dealer, it wouldn't go in reverse without jumping/bucking. They were swift to give us a loaner while they "reprogramemd" the car. Now, it all makes sense. They put a bandaid on it until we couldn't return it. Since then, just over 2yrs ago, we have had throttle replaced X3, cleaned once for $250 (while on the way South for vaca, we got stuck hundreds of miles from hm until Ford dealer opened 2 days later.) this car has stranded us three diff times while out of state on vaca. Now while on interstate, the wrench light will go on, the car starts bucking and acting like a manual in the wrong gear. But, has no acceleration. Just revs to 4K-6K rpms. Dangerous almost being run over by semis going full speed behind you or having to try and cross 5 lanes of traffic to get to emergency lane--with no acceleration! this car is a dangerous death trap. Shocking to me how Ford hasn't stood behind their vehicles. We, as a huge extended family, have always stood behind Ford. Always bought Ford. Now, we have been duped by them. They knowingly sold us a faulty car, putting thousands of other buyers in danger as well, and haven't done a thing to prove to the consumers that they care about us as customers or one iota about our lives. If Ford doesn't recall these, I know we will see deaths from it. Its prob going to be the next automotive world scandel like the airbags. Our Fusion is an expensive piece of metal, with a huge pymt, just sitting in our driveway useless. Somehow, we have to figure a way to save thousands for a transmission on a 6yr old car. Never thought Ford would turn out to treat their loyal customers this way.

- Louisville, KY, USA

problem #734

Jun 012016

Fusion

  • 3 miles
This first happened to me on June 1, 2016. My 2010 Ford Fusion loses power once in a while when driving. A wrench light appears on the dash board and the car starts to slow down, accelerator does not work and sometimes the car starts to shake. You will have to pull over, turn the car off for a few minutes and then turn it off in order to drive it until the light comes back on again. It is very dangerous to drive it in the highway and specially when speed limit its 50 and trucks or other cars are coming at a high speed behind you because you do not know when this is going to happen to you again. I have this problem for a few weeks. I took my car for a recall for something else on June 24, 2016 and I mentioned to them about this issue and they said everything was fine. But I'm sure it will not be fine if I get into a car accident after complaining about this issue. The dealer will ask if the light its on in order for them to check it. But I have mention that the light goes on and as soon as you lose power and turn the car off and on it disappears.

- Briarwood, NY, USA

problem #733

Jul 182016

Fusion

  • 111,856 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion started expierencing transmission problems while at a traffic light last week. The car suddenly went into neutral while the gear shift was in the drive position. After pushing the gas pedal to the floor for several seconds the car slamed into gear. I took it immediately for repair. There have been no issues with this transmission proir to this event. The car has exactly 111,856 miles on it to date. The Ford dealership did an update on the powertrain control module and transmission control module. This did not fix the problem. Upon further inspection, the car was found to need a complete transmission replacement. I did some research and found hundreds of complaints online about Ford Fusion having transmission issues. I contacted Ford so that they could document yet another complaint about one of their Fusion having transmission failure, and asked that there be a recall issued. They said they had no intention of issuing a recall. So I am asking the NHTSA to put some pressure on them to seriously consider issuing a recall before someone gets injured due to a tranmssion failure on the road.

- Youngstown, OH, USA

problem #732

Jun 302016

Fusion

  • 60,000 miles
Loss of power during acceleration, due to transmission not shifting properly. The engine runs at high RPM, but car doesn't move. This only happens after car/transmission has been driven for hour or more. It appears based on internet searching, to be a common problem with 6F35 transmissions in Fusion and escapes. This happens mostly on city driving - which after it is on highway speeds is in the top gear. On hot day, when the car is well warmed up, stop and go traffic is very difficult and could cause accidents.

- Royal Oak, MI, USA

problem #731

Jul 092016

Fusion

  • 58,000 miles
When vehicle is stationary throttle decreases to below 500 RPM, and sometimes stalls. Transmission and engine check come in intermittently. Ford aware of the throttle body and accelerator problem but won't fix it until broken. Took it to dealership and paid $125 for diagnostic but they told me there is no problem. I called Ford and they just referred me back to the dealership stating they are aware of the problem but won't fix it until it is broken. Please help, I can't drive the car due to the safety concern.

- Rego Park, NY, USA

problem #730

Jul 142016

Fusion

  • 40,000 miles
Engine stalls/shuts down while driving. Check engine light came on. Alarm P2111 came up. Throttle actuator control system - stuck open. My vehicle stalled while turning left with oncoming traffic. It did this 3 times while driving home from work. This is an intermittent issue. I take it to the dealer, they adjust, it works for a while, then occurs again. This is a very dangerous problem.

- Hurley, NY, USA

problem #729

Jul 012016

Fusion

  • 88,098 miles
Car looses power and the check engine and transmition light comes on car while driving at low rpms while driving on city streets. Had to pull over and shut off car and restart in order to drive home. Had computer system scaned and a P2119 code comes up for throttle body. Just had car in for a 15S34 recall purge valve assy and has been doing this since. Cleared code and for a coupe of days its fine then it starts all over agin

- Rochester, NY, USA

problem #728

Oct 022014

Fusion

  • 84,000 miles
The contact owns a 2010 Ford Fusion. While driving 55 mph, the vehicle stalled without warning. Afterwards, the throttle body and transmission warning lights illuminated. The contact was on the highway when the vehicle stalled. The contact was able to drive after restarting the vehicle. The dealer was notified, but the vehicle was not diagnosed or repaired. The failure recurred multiple times since the first failure. The contact notified another dealer where it was diagnosed that the throttle body needed to be replaced. The failure mileage was 84,000.

- Eure, NC, USA

problem #727

Jun 012013

Fusion 4-cyl

  • miles
Fuel cap codes, emission control codes and throttle actuator control code are now on all the time. I had taken it back to Ford, but light had went out at the time. I was told that the codes do not log in ECM. I was told they could hook up equipment, there would be no codes and the cost $90. I left. On a short trip this weekend we had problems with all codes staying on and new one for throttle when cruise would not set. I stopped at autozone and they could print out stored codes. They are P0455, P0457, P2119. They have performed and throttle recall once and I have a letter from Ford about a recall, but no response as of yet. As of today the dash service wrench has reset. The problems start over a year ago on trips to fla. But lights always seamed to reset after several key recycles. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brownsburg, IN, USA

problem #726

Jun 222016

Fusion

  • miles
Reported my Ford Fusion electronic throttle body issue yesterday. Lost power while driving in rush hour traffic on the freeway - terrifying exerience. It is field service action 13N03. Took to dealership today and they can't diagnose because the wrench light is not on right now. Reading post, other owners state light goes on and off until car is drivable. My car just started acting up, but I can't get it fixed since it is not a recall. This car is unsafe to drive. I've attached my conversation with Ford customer service chat.

- Honolulu, HI, USA

problem #725

Jun 222016

Fusion

  • 74,000 miles
Throttle body accelerator. Started the vehicle, engine and wrench light on. Car acceleration was jerky, almost stalled, and underpowered. Internet states this is a common problem, but no recall.

- Honolulu, HI, USA

problem #724

May 102010

Fusion

  • 5,000 miles
Since the recall was done, my powertrain has not ran right. I don't know if this the problem, but I didn't have the problems until afterwards. Problem starts in the morning.

- Highland Park, MI, USA

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