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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
60,668 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 14 of 41)

« Read the previous 20 complaints

problem #543

Oct 262013

Fusion 10-cyl

  • 80,250 miles

A D V E R T I S E M E N T S

While traveling on the interstate at 70 miles per hour the car suddenly lost power. The wrench icon illuminated and the transmission felt as if it had disengaged from the engine. There was no throttle response. I was able to pull over to the side of the road without incident. I shut off the ignition. After about 3 minutes I restarted the engine. The wrench icon disappeared. The engine and transmission performed normally after that.

- Solana Beach, CA, USA

problem #542

Oct 212013

Fusion

  • 50,600 miles
Last week while bringing my children to school my car all of a sudden began to shake the wrench light came on and then it just completely died. I am very thankful this happened while I was still on a side street in our neighborhood. After a few minutes I was able to get it running again and drove it right home. There was no way I was going on busy roads not knowing why it died...once the car was restarted the light was gone...had it towed to a Ford dealer and they told me it was my battery. Only codes they could find were for low voltage...I argued it didn't make sense etc...had them change my battery picked up the car on Thursday...happened again on Sunday. Calling the dealer again tomorrow but again the light is off so they probably won't be able to pull a code..so frustrating and unsafe!

- Manchester, NH, USA

problem #541

May 132013

Fusion 4-cyl

  • 83,000 miles
Driving down the road, my car looses power, the gas petal has no effect on the engine. I press the petal and it has no response, no RPM response. Each time I must pull over, put the car in park and shut the car off (reboot). It appears to be a throttle body issue - it continues to take place at variable speeds and with and without cruise control turned on. It's taken place several times on the interstate, causing me to cross 2 lanes of traffic to "reboot" my car. It's taken place for rthe past 10K miles - getting more frequent each week.

- Mauldin, SC, USA

problem #540

Aug 062013

Fusion

  • 39,936 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact was driving approximately 55 mph when the vehicle unexpectedly accelerated to 80 mph. The brake pedal was engaged repeatedly until the failure ceased. In addition, the vehicle would sporadically and violently jerk. The failure was recurring. The vehicle was taken to an authorized dealer five times where several repairs were made which consisted of a transmission flush, torque converter replacement as well as other related components however, the failure recurred. The contact referenced NHTSA campaign 10V222000 (power train) but did not confirm if the vehicle was included in the recall. The contact stated that he no longer owned the vehicle. The manufacturer was notified of the defect. The approximate failure mileage was 39,936.

- West Port, WA, USA

problem #539

Aug 052013

Fusion

  • 65,000 miles
I was driving car three different time when the transmission shifts strangely and loses power then idles erratically and cannot accelerate, car displays error code on dash. I turn off car and restart and code goes away and runs good.

- Monrovia, IN, USA

problem #538

Oct 162013

Fusion 4-cyl

  • 65,807 miles
Driving 75mph on highway vehicle suddenly without warning or signals stalls. The vehicle dropped the speed from 75mph to 10mph as I continuously was trying to accelerate the speed but was unsuccessful. The code of P211 throttle body is defective & thank god no vehicle was behind me cause it could of caused a tremendous crash accident.

- Alice, TX, USA

problem #537

Oct 162013

Fusion

  • 85,560 miles

A D V E R T I S E M E N T S

As I was driving on the freeway traveling about 70 mph, the engine went into "limp" mode as I was in the fast lane. It had never happened to me before so I didn't know what was going on. Luckily, there was nobody behind me and I was able to pull three lanes over to pull onto the shoulder. If there was anybody behind me I don't know what I would have done. Ford tech told me it was an electronic throttle body and needed to be replaced. After research on the internet, I found many people having the same issue and cannot believe the part hasnt been recalled. Irresponsibility by Ford, if you ask me.

- Royal Oak, MI, USA

problem #536

Oct 122013

Fusion 4-cyl

  • 62,000 miles
We were driving approximately 65 mph when the car suddenly started to decelerate at a rapid pace and eventually stalled. We noticed a wrench light on the dashboard as we pulled the car over. After restarting the car we were able to drive a couple of miles before the same thing would occur. After a couple more times of having to pull over and restart the car the check engine light also came on. Thankfully we were able to get to a family members house as we were approx 90 miles from home. The code we pulled from the car was P2111.....indicative of this infamous throttle body problem in this make and model. We ended up having to get towed to the nearest dealership 35 miles away.....yet another 35 from our home. Thankfully this was covered under our extended warranty plan from Ford. A coworker of mine had the exact same issue about 6 months ago....same make/model/year. Luckily the highway we were on wasn't busy at the time the car stalled repeatedly. I don't see how this can't be a recall......

- El Dorado, KS, USA

problem #535

Oct 172013

Fusion 8-cyl

  • 33,309 miles
Car would not accelerate, wrench symbol displayed. Had to be towed. Dtc code P2111 (throttle body had to be replaced). 6 weeks out of warranty as not covered by powertrain extended warranty.

- Flushing, MI, USA

problem #534

Oct 112013

Fusion

  • 61,000 miles
Was driving about 35 going to make a left hand turn and wrench light came on car sounded as it was getting no gas and stalled as turning in. I was almost in an accident.

- Concord , OH, USA

problem #533

Oct 122013

Fusion

  • 26,620 miles

A D V E R T I S E M E N T S

I was on my way to my grandsons wedding when all of a sudden the cars power went off, fortunately was able to get off road but had I not been could have easily been in accident, turned off engine and was able to get the next few miles and then back home. However on my way to work Monday the 14th of October 2013 the car did the same thing three times and I maneuvered to side and called mike fitzpatrick Ford newnan Georgia and they came and got me.only to be told it was throttle body which would cost me over $400. The car has a little over 26,000 miles, I mean really"???" meanwhile my daughter had already went on line and knew it was the throttle body and that several others had complained with the same thing in the 2010 Fusion. So come on and insist on recall before a major accident. Could be one of your family members. I will not let this go.

- Sharpsburg, GA, USA

problem #532

Oct 152013

Fusion 4-cyl

  • 112,498 miles
Driving at highway speed when vehicle died, having complete loss of power. Wrench light and check engine light both came on. There was no shoulder to pull over onto and many large 18 wheelers driving by. I pulled over in someone's driveway, turned the vehicle completely off, inspected under the hood and around the vehicle with no findings, and then attempted to restart. The vehicle restarted but had difficulty turning over. I continued to drive for approx 5 more miles when the incident occurred a second time. On the second time the vehicle had loss of power but the engine remained running. There was no throttle response, from depressing the gas pedal. Once I pulled over on the shoulder the engine began rocking the car violently. I immediately turned off the vehicle and let it rest for 5 minutes. I restarted the car once again, this time without difficulty and drove it straight to an auto shop. The mechanic performing work on the car states the error code was P2111 and was the throttle body causing the problem.

- Searcy, AR, USA

problem #531

Oct 122013

Fusion 6-cyl

  • 66,000 miles
My sixteen year old son was driving on the highway when a "wrench" light came on (in the dash) and the car looses all power and does not respond to the accelerator. Restarting the car after pulling over results in normal operation. Upon researching the issue it turns out the throttle plate needs to be replaced. This problem is not the result of abuse or difficult driving conditions and is an extreme safety hazard. I am confident it is only a matter of time before serious injury results from such loss of control without warning or indication. A search on the internet reveals hundreds (or more) of the same issue on the same car within the same mileage range - about 66,000. This problem should be subject to recall.

- Lovettsville, VA, USA

problem #530

Oct 122013

Fusion 4-cyl

  • 36,500 miles
While exiting a highway at nearly 60mph my cars transmission system went unresponsive. The motor was still running, but the car was coasting. I put on my hazard lights. I had a semi truck next to and behind me. I was nearly hit while trying to move to the side of the road. While stopped on the side of the road the car started lurching violently. I shut the car off and had it towed to my Ford dealer. My dealer told me the car needed a new throttle body part which was no longer covered under warrant since my 3 years was up 3 months prior. When I looked up the issue online it appears this is a constant complaint and problem. Why isn't this a recalled part. It nearly killed us. I have a 12 year old son and no longer feel safe having this car. What's worse is this problem was known prior to my being sold the car in the first place. I wanted to buy american and have had good luck with Ford in the past, but they decided saving a few bucks was worth more than my and my child's safety. How is this legal. If nothing else car companies should be required to disclose this type of problem to potential buyers..

- Kettering , OH, USA

problem #529

Oct 102013

Fusion 4-cyl

  • 41,232 miles
On my way home from work while going 65 mph on I-65 while in the far left lane, car decelerated to 30mph and began shaking. Had to pull over and avoid being hit by 4 semis and 5 cars, thankfully managed to get in median, just in time. Car had to be restarted which it did fine, but later happened again. Called dealership and they said to bring it in that it is a known failure with a diagnosis of throttle body failure!! please do something about this!!!!!!!!!!!!!!!!!!!!!!

- Louisville, KY, USA

problem #528

Oct 112012

Fusion 4-cyl

  • 51,000 miles
My 2010 Ford Fusion showed an orange/yellow wrench and the car began to shake violently on interstate 75 North. I was traveling at 70mph when this happened, and the car completely shut off. After avoiding collisions I had it towed and repaired at Ford. I have contacted Ford to be reimbursed, as many others have been. However, I was told that since I had only owned/registered one vehicle with Ford, that I was not considered a loyal customer, so they could not reimburse me.

- Powder Springs, GA, USA

problem #527

Oct 082013

Fusion 6-cyl

  • 36,300 miles
1st incident: I was driving down the freeway at 65mph. My RPM dropped for no reason. It felt like I lost power but the car kept moving. I took the next exit and while sitting at an intersection the wrench light came on and the car lost all power. I waited about 5 minutes and turned the key...the car started right up. 2nd: I was driving 40 mph and noticed the RPM drop. When I stopped at a stop light the wrench light came on and the car lost power. 3rd incident: Tonight, as I was driving 35 mph down a winding road, the wrench light came on the car lost power and slowed to a roll. I pressed the gas pedal but it didn't work but the car kept crawling with a jerky motion. Cars were coming around the corner so fast. I turned on my flashers, put the car in park, turned the key off and restarted the car. I have had the car checked out by 2 Ford dealers they say they don't know what the problem could be. They could not detect any codes from the car computer. They ruled out the battery and the alternator. I am taking it in again tomorrow to a different Ford dealer. I took a picture of the dash showing the wrench light and I will show them the posts on this site.

- Redmond, WA, USA

problem #526

Oct 062013

Fusion 4-cyl

  • 61,133 miles
I was approximately 2 miles from my starting point traveling at a speed of 55 mph. Suddenly, the 2010 Ford Fusion lurched while shifting into overdrive. When it lurched all ability to accelerate was lost. With cars on each side, I had no ability to accelerate; I lost speed quickly and worked my way to the side of the road (very dangerous situation). I immediately noticed the 'wrench symbol warning light on the dashboard, but did not know what that warning signified. During the loss of acceleration, the car did not lose power steering and it remained running, but the engine was sputtering and not idling at a steady pace. When I got to the side of the road, I put the car in park and tried to 'rev' up the engine, but I had absolutely no control of the throttle. The wrench light was still on. I then turned off the ignition and waited about 1 minute then restarted. The car again had no acceleration ability and sputtered which sounded very much like a cough. I turned the car off again and called for assistance. Approximately 5 minutes later, when assistance arrived, I started the car again. At this time, the wrench warning light was off and the car appeared to idle normally. Upon research, I found that the wrench symbol means: Throttle control/transmission problem. The driver of the car should contact the authorized dealer for service as soon as possible.

- Edwardsville, IL, USA

problem #525

Jul 062013

Fusion 4-cyl

  • 65,000 miles
I was going down the freeway at approximately 65 mph, and out of nowhere my car lost power and began to decrease speed. I tried to press the accelerator and there was no response. I pulled to the side of the road and put the car in park and it was very rough idling. I turned off the car, waited a few seconds and turned the car back on and it seemed fine. Now this has happened to me at least 20 times in the last few months, at random times and speeds. The scariest one for me was in a very busy intersection and my car did this 4 times trying to get through the intersection. I would really like to see this get fixed as soon as possible before someone really does get hurt.

- Livingston, TX, USA

problem #524

Oct 042013

Fusion

  • 40,000 miles
System stalled out and entered "get home mode" Ford dealer says it's a throttle body issue, and I saw that there is a pending investigation.

- Christiana, TN, USA

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