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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,584 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion brakes problems

brakes problem

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2010 Ford Fusion Owner Comments

problem #11

Oct 232023

Fusion

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault and Service Advancetrac messages were displayed, and the traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

- Valley Village, CA, USA

problem #10

Nov 302020

Fusion

  • 87,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering default warning light would illuminate. In order to turn off the warning light, the contact had to turn off and then restart the vehicle. The failure occurred intermittently however, the failure persisted with the power steering assist default warning light remaining illuminated, with the service advancetrac and traction control warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that there was an internal failure in the power steering module. The contact was informed that the steering gear needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.

- Austin, TX, USA

problem #9

Sep 052016

Fusion

  • 69,784 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle experienced a loss of power steering. The power steering and traction control warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic steering assist assembly was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,784.

- Indianapolis, IN, USA

problem #8

Feb 262016

Fusion

  • 95,600 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving 65 mph, the traction control light and power steering light illuminated. The steering wheel seized. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,600.

- Belton, TX, USA

problem #7

Nov 242015

Fusion

  • 125,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at approximately 35 mph, the advanced tracking and the power steering warning lights illuminated continuously. In addition, an unknown tire was flat and the steering wheel seized. The contact mentioned that air was added to the tire. The vehicle was taken to a dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

- Hyattsville, GA, USA

problem #6

Jul 192015

Fusion

  • 120,000 miles
The contact owns a 2010 Ford Fusion. While driving at any speed, the service advance traction and service power steering now warning lights illuminated and the power steering seized. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was made aware of the failures. The approximate failure mileage was 120,000.

- Smyrna, SC, USA

problem #5

Dec 192014

Fusion

  • 51,036 miles

A D V E R T I S E M E N T S

While driving, a traction light came on, some warning beeping and it said service power steering and auto trac. Steering wheel got really hard to turn and had to drive it in to mechanic.

- St. Paul, MN, USA

problem #4

Apr 222013

Fusion

  • 30,000 miles
Will driving down interstate 64 in Kentucky I hit a rough expansion joint while crossing a bridge entering into West Virginia afterwards the dash warning lights lit up with traction control light on and also telling me to service power steering. I also noticed a loss of power and could not gain any pressing down on the accelerator pedal. I released the pedal and pressed down again and gained power but did not have any power steering. I exited at the fist exit and pulled into a fuel mart to check under the hood to see if I could find a problem to which I couldn't. then I had a friend who is a mechanic check it and he said Ford had a problem with power steering and it was a very costly repair but I could probably continue to drive it locally but with caution. My arms have increased in size due to the muscle needed to deal with the hard steering. Well the other day the steering went completely out upon inspecting it we found the tie rod end on the drivers side had came loose and was completely stripped of threads to which it attaches to the steering rod. We replaced it and also found the other side was loose to. We need help NHTSA this is a big safety problem and not just a local one, please order a recall! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Westwood, KY, USA

problem #3

Jan 102010

Fusion 4-cyl

  • Automatic transmission
  • miles
2010 Ford Fusion sel. Customer writes in regards to continued transmission problems. The consumer stated the transmission would slip harshly and hesitate on acceleration. The recall repair did not correct the transmission problems. It was determined that the valve body and solenoid body were defective. Also, one of the tires was leaking air, there was an issue with the traction and brakes. There were noises coming from the front of the vehicle. The steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. The rear driver's side door had to be slammed extremely hard, in order to close it. The driver's side seat belt was backwards. The passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. Each time the consumer went to the dealer about certain problems, she was told no problems were found.

- Sterling Heights, MI, USA

problem #2

Jul 162012

Fusion

  • 98,000 miles
While driving on the highway at 70 mph my car cuts off. I merge to the side of the road and after a few minutes it restarts. I put it in drive and continue driving. The next morning it does the same thing. When it looses power the wrench light, check engine light, and traction control lights come on and it says service advancetrac in the service bar on the dash panel. I have taken it to Ford several times and there are no codes stored for them to go by. They made me a new key and stated they thought it was my key going bad. I am sure that it is something more as it has done it again even with the new key. There is definitely something going on with the throttle bodies on these cars. It is very scary and unsafe when the car loses power in rush hour traffic. I have 3 children that I Transport in this car everyday. I honestly hope Ford investigates this and fixes the problem. I also had the problem with the lug nuts and wheel studs snapping off. There is a recall for that but I was told my car did not fall under that recall even though it was having the same issues? this is the first Ford I have ever owned and I will never buy another one. Not just the quality of the vehicle, but the tech's at the shops don't know anything, and Ford does not stand behind their products!!

- Charlottesville, VA, USA

problem #1

Aug 122011

Fusion

  • 46,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 55 mph, the check engine light would illuminate on the instrument panel and the vehicle would stop accelerating. In order to correct the failure, the contact would stop the vehicle and shut it off. Upon restart, the vehicle would operate as normal. The vehicle was taken to an independent repair shop and the contact was informed that the traction control system needed to be repaired. The vehicle was repaired, but the failure continued. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 46,000.

- Southerlin, OR, USA

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