The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle and depressing the brake pedal, the pedal felt soft and extended to the floorboard. The brake pedal was pressed multiple times to stop the vehicle. The contact indicated that the failure was intermittent. The local dealer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 19V904000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 175,000.

- Walker, IA, USA

abs brake system service and advance tract system fault codes/ sign shown on the dash. i was driving 40 mph at the brake peddle had no fed back or pressure and the peddle went to the floor i had to use low gear and E-brake to stop. the vehicle is currently in the auto shop waiting to be worked on.

- Wildomar, CA, USA

On [XXX] my car exhibited a problem where the brake pedal was mushy and had to be pushed half way down to stop the vehicle. It felt very unsafe as it happened suddenly and stayed like that. Since I felt unsafe, I took it to my nearest mechanic local shop. He told me that it can be a Master Cylinder issue first and then the HCL. I looked online and found an old recall on Ford fusions 2006-2010 model with recall number 19S54 (DOT Brake Fluid and Anti-Lock Brake System Function). I checked my VIN and there was no recall for my vehicle. It was strange since my vehicle build day was very close to the date mentioned on the recall. On 12/4/2024 at 7:45 AM PST (10:45 EST), I called Ford Dealer (Colley Ford Service) and described the issue and told them about the recall. They did some research and told me my vehicle is NOT covered. On 12/4/2024 at 8:00 and 8:30 AM PST (11:30 EST), I called the customer relations at Ford. They provided the same response and told me that no recall is on my vehicle based on my VIN. That was a bit frustrating given that my vehicle was showing very similar issue and as safety concern. I also discussed this recall with my mechanic. I told my mechanic to go ahead with the repairs he believes is appropriate for my car to ensure my safety. My mechanic inspected it and told me that its either a Master Cylinder problem or the Hydraulic Brake Control Unit (HCU) or both. He first changed the Master Cylinder and flushed Brakes with DOT 4 Ford recommended. That did not fix the issue. Next, he changed the HCU and that fixed the problem. To me, this indicates that with high probability, my vehicle exhibited same problem as what it was shown within the recall notice. I need this to be investigated and I need Ford to be accountable for this issue and pay for my repair expenses as my car has a very close build date and is from the same plant and is a Fusion. I have uploaded a picture of the bill I paid the recall sample. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

- Glendora, CA, USA

Brake pedal goes all the way to the floor. Very soft. Needs new abs module but this vin is not affected by the recall. Should be included. I have another 2010 fusion that had the same issue and ford fixed it with the recall. Recall needs to be expanded

- Londonderry, NH, USA

As I was driving the vehicle, my ABS and all other brake service lights came on. I stopped driving the car except to take it to the dealership to be assessed and repaired. I had to have a new HCU and ABS module installed as well as brake fluid flush. After driving it off the lot I realized I had to push the brakes all the way to floor and it was still slow to stop. I took it back to the dealership and they bled the brakes again. It still doesn't brake as well as it did before incident. I had these repairs performed in Jan 2024 and recently found out that in April 2021 there was a recall for this same exact problem. I was never notified by mail as I usually am for recalls. I paid for these repairs out of pocket and believe this should have been covered under the recall from 2021. I feel this could've turned out much worse if I had continued driving the car. I would like this to be further investigated as to whether this falls under the recall.

- Tolono, IL, USA

Brake pedal randomly drops to floor, spongy brakes. Took to local dealer. My vin number is NOT part of recall. No parts are available.

- Higginsville, MO, USA

Under normal driving conditions, I have experienced extended brake pedal travel while braking, accompanied by the activation of the ABS, brake, and traction control warning lights. This issue has recurred multiple times over the past year while driving at speeds up to 65 mph, typically lasting for several days until the warning lights reset and hydraulic/regenerative braking is restored. The failure of the hydraulic braking system poses a significant threat not only to my safety but also to the safety of everyone on the road. Without reliable brakes, the ability to stop effectively is compromised, increasing the risk of accidents and endangering both myself and others nearby. Most recently, this problem persisted for over two weeks. The vehicle was inspected at a Ford dealership, which determined that the ABS module had failed and required replacement. The vehicle is available for further inspection upon request. This failure of the ABS module could be linked to the same issue previously recalled in the gas model of the Ford Fusion (Ford Motor Company Recall No. 19S54), where the DOT3 brake fluid causes a normally closed valve to remain stuck open in the brake system-??s hydraulic control unit (HCU). Alarmingly, the Ford Fusion hybrid model was excluded from this recall, despite exhibiting the same dangerous braking issues. In November 2018, the NHTSA recommended a safety recall for this concern due to its serious nature. Ford-??s "Customer Satisfaction Program 21N11" acknowledges the gravity of the situation but excludes hybrid models, placing the financial burden of essential repairs on owners. I urge the NHTSA to take immediate action to address this safety issue for all affected vehicles, including the Ford Fusion hybrid, and implement a recall to ensure the safety of drivers and passengers.

- Stony Brook, NY, USA

I left my driveway and all of a sudden my abs light came on, I can't remember what it said like and system fault.i pulled over stopped turned car off and back on light hasn't come on since. Then weeks later I was driving and had to brake suddenly to avoid an accident and my breaks gave way. I tried pumping them but they went to the floor and stopping took longer. I pulled into a parking lot stopped.i put it in park, sh*t off then on they worked fine. But Everytime I apply my brakes when going over bumpy rail road crossings my breaks go to the floor and I can barely stop. Even severe bumps in road when I try to stop causes it.it happens Everytime I go over tracks since the first incident to the point I'm now scared of them.I had a mechanic look at it he said my fluid wasn't low, checked the lines n hoses no leaks. He said fluid was a bit odd in color. He then bled my brakes and replaced fluid.they seemed okay then for 2 months everything was fine til I went over railroad tracks and brakes went soft again. Now they feel softer then before at normal stops but no lights and no abs warning light has come on. He is stumped. I bought this car in 2013 but never did receive a recall notice in 2019 for the brakes or hydraulic.i think my car should be included if that is the problem.

- Burleson, TX, USA

Cylinder two the brass fitting came out of the transmission, no power when trying to accelerate, for whatever reason the front driver wheel rubs and messes up the tires, the pcm will throw a wrench symbol from time to time.

- Wichita Falls , TX, USA

When braking, if the ABS is triggered, the brake pedal begins traveling almost to the floor with significantly less braking ability. This seems to align with a known issue (ABS Valve Malfunctions and Stays Open) that has already been recalled in other models.

- Platte City, MO, USA

The Anti-Lock Brake System (ABS) malfunctioned causing the brakes to give out while I was driving the vehicle. Luckily I was on a residential street and I was able to safely pull over, but it could have caused a major accident had it not happened in that location. After taking it to two auto-shops, both concluded that it was a problem with the ABS system. There is an open recall for the 2010 Ford Fusion for the same exact issue (Recall number: 19S54), however it does not cover the Hybrid model, even though it is the same exact issue. In order to stop the vehicle, I need to press down on the brake pedal very very hard and use the emergency brake. It is not safe to drive, and it is a substantial and costly problem with the vehicle to repair. I would like my car to be part of that recall program, or at least be able to be recalled for this issue in which there is already an open recall, except not for my specific variety of the 2010 Ford Fusion. I have had to get my car towed several times in order to transport it, as again, it is not safe to drive!

- Harbor City, CA, USA

I am experiencing long brake pedal travel similar to recall 19S54, yet my car has not been recalled.

- New Berlin, WI, USA

When stepping on the brake pedal, it goes all the way to the floor. I have to pump the brake and then sometimes, it will stop. There were no warning lights. The brakes were replaced but the problem still happened. I had my car towed to the closest Ford dealership. They replaced the Master Cylinder and it still happened. They have now replaced the HCU. My VIN number was not included in the recall NHTSA Campaign #19V904000 which was for EXACTLY what was happening with my car.

- Portland, OR, USA

WHEN TRYING TO STOP, EVEN APPLYING PRESSURE TO THE BRAKE PEDAL, TAKES A WHILE TO STOP! CONTACTED FORD BEFORE FILING THIS REPORT AND SEARCHING IN INTERNET FOR RECALLS ON THE BRAKE SYSTEM, THERE WAS A REPORT BY CR, THAT ON FORD FUSION MODEL AND FEW OTHER MOTHERS, FORD HAS RECALLED ABOUT 600000 CARS, BUT DIDN'T PROVIDE ME WITH A RECALL CODE FOR A FAULTY BRAKE SYSTEM VALVE THAT DOESN'T FUNCTION PROPERLY! Summary Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly. BUT EVIDENTLY IT DOESN'T COVER 2010 MODELS, PERHAPS SOMEBODY SHOULD LOOK INTO IT, SINCE THE WHOLE SYSTEM IS FAULTY. THANK YOU

- Saginaw, MI, USA

Applying brakes on wet pavement. ABS brakes failed. Brake peddle went to floorboard. Braking over uneven surfaces, suchas a speed bump, will also cause ABS to fail, with brake peddle going to the floorboard.

- Sterling Heights, MI, USA

Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.

- Lapeer, MI, USA

there is a recall for 2010 ford fusion for the abs hydraulic control unit release date December 18, 2019 nhtsa campaign number 19v904000 i found this recall after my 2010 ford fusion experienced brake pedal to floor with almost no stopping power. i called the local dealership vogler ford of carbondale il and they told me my vin # is not part of this recall even though im experiencing the exact reason the recall was issued. ford motor company of dearborn they were of no help and was told to contact nhtsa the vehicle is still having the same braking issues

- Carbondale, IL, USA

Brakes are spongy and need to be pumped to stop vehicle in a timely manner. Brake fluid flush, brake pads and rotors did not solve the problem. The 2010 Ford Fusion SE has a recall dealing with a similar issue, but my specific VIN is not a part of the mass recall. No warning lamps or messages came on, but the brake pedal almost goes all the way to the floor to stop the vehicle. My safety and another cars safety were at risk because my brakes do not respond quickly enough to come to a complete stop if someone drives out in front of me or if I am simply coming to a stop at a red light or parking. I will be taking my car to the nearest Ford dealership in the next 2 days to have the braking system inspected and confirmed.

- Clinton, MS, USA

Traction control system warning along with notification to check advanced break system. Below is the diagnosis from dealership. This matches with known issue for safety recall 19S54. My car was manufactured approximately 20 days after the window for this recall however it is the exact same issue. Dealer would not repair under recall nor Ford as a goodwill repair. DIAGNOSE AND REPLAC HCUY AND HIDRAULIC MODULE CODE B1342

- Grand Prairie, TX, USA

ABS module is not working. This is happening to not jusy my vehiclehowever many as I can see online and when Ford is told something is wrong with it they say its not on the recall list. This is very dangerous as I almost got ibto a very bad accident because the brakes went to being ok to spongy and had to push to the floor to stop this car. Someone needs to fix this or it will end in someone getting seriously hurt or dying because of this situation.

- Jacksonville, FL, USA