The contact owns a 2010 Ford Fusion. The contact stated that the heated seat element for the front driver's seat became extremely hot. The contact stated that the seat warmer was not inoperable. The vehicle was taken to huntington Ford Lincoln (located at 333 w jericho turnpike, huntington, NY 11743, (833) 386-3267) where it was determined that the seat was not covered under a warranty and there was no recall on the vehicle. The vehicle was diagnosed not repaired. The manufacturer was contacted. The approximate failure mileage was 58,800. Consumer stated vehicle was diagnosed but not repaired due to cost.

- Dix Hills, NY, USA

The contact owns a 2010 Ford Fusion. The contact stated that the air bag wires failed and caused the air bag warning light to remain illuminated. The dealer performed a diagnostic, which located a failure code that the air bag wires were loose. The dealer adjusted the air bag wires; however, the repair did not correct the failure. The dealer performed a second diagnostic, which located a failure code for which the air bag restraint module needed to be replaced. The restraint module was not replaced. The contact also stated that the heated seat feature failed due to defective seat covers that caused the heating system wires to loosen. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 60,000.

- Cincinnati , OH, USA