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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

8.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,576 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion accessories - interior problems

accessories - interior problem

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2010 Ford Fusion Owner Comments

problem #7

May 302014

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The vehicle was included in NHTSA campaign numbers: 19V001000 (air bags) and 14E028000 (equipment), but the parts were not available. The contact was not notified of the equipment recall campaign and was checking with the manufacturer. Auburn Ford (1650 grass valley hwy, auburn, ca 95603, (888) 823-6591) was contacted and was awaiting a response from the manufacturer. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- North San Juan, CA, USA

problem #6

Aug 012018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notification for NHTSA campaign numbers: 19V001000 (air bags), 14E028000 (equipment), and 15V793000 (fuel system, gasoline). The contact detected a strong fuel odor inside the vehicle and the vehicle failed to start. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cavalier Ford at chesapeake square (4021 portsmouth blvd, chesapeake, va 23321, (757) 488-8311) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Portsmouth, VA, USA

problem #5

Jul 112018

Fusion 4-cyl

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 14E028000 (equipment). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called seymour Ford Lincoln at (517) 787-9500 (located at 2601 seymour rd, jackson, mi 49201) and was informed that the part was not available. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V384000 (air bags) and parts distribution disconnect for NHTSA campaign number: 14E028000 (equipment). The consumer stated because of the inactivity, car has deteriorated and incurred multiple issues. Updated 12/11/18

- Jackson, MI, USA

problem #4

Apr 252011

Fusion 4-cyl

  • 18,000 miles

A D V E R T I S E M E N T S

My vehicle came with the standard cloth floor mats, but my dealer "threw in" the factory rubber ones from another Fusion free of charge. I've had my vehicle a little over a year now and twice I have had a sticking accelerator pedal. The floor mat creeps forward and will sometimes catch the accelerator pedal just right and keep the pedal at whatever throttle setting it was last at. This has never caused any real problems for me, but I feel that it is important that Ford mo co be made aware of this and either encourage dealers to not exchange the floor mats, or to install some sort of holding mechanism to keep the rubber mats from interfering with the accelerator pedal.

- San Antonio, TX, USA

problem #3

Dec 012010

Fusion 6-cyl

  • 6,000 miles
I have a 2010 Ford Fusion I bought it brand new in July 2010, already I have had to replace the radiator it was not covered under the manufac warranty. There is slots in the grill of the car pretty big they told me a rock must of went thru there when I was driving and made the hole in the radiator my insurance had to pay and I paid my 300 deductible. For a couple weeks prior to that I heard a gurgling sound under the dash board. Good thing I went to the dealer the day I did because the heat was blowing cold air. My radiator was bone dry and the noise under the dash was real loud at this point. Well anyway I went to pick the car up and they said it was fixed but I heard the gurgling sound still under the dash {near the glove comp} I don't know what they did{the guy tried to tell me it was normal at first until he heard the noise himself} well anyway he brought it back into the service dept quirk Chevrolet in quincy mass and they fixed the problem. But what I am getting at is I think there is a huge defect in the slats in the grill that it would allow anything in to hurt the radiator I have owned many cars in my life and this has never happened to me before. Also the door handle is falling off already on the drivers] inside] door.

- Dorchester, MA, USA

problem #2

Mar 142010

Fusion

  • 8,000 miles
2010 Ford Fusion hybrid. Floor mat as installed at dealer jammed against accelerator. Driver was able to stop the vehicle and correct the problem by unstacking deep weather floor mats from regular floor mat.

- Lubec, ME, USA

problem #1

Nov 302009

Fusion

  • 35 miles
At times I am unable to read any information in the instrument cluster area. Instruments are covered by a dark plastic and when the sun shines in the area of the instruments, you can not see them. My concern is the speed I am traveling.

- Torrance, CA, USA

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