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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion accessories - interior problems

accessories - interior problem

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2010 Ford Fusion Owner Comments

problem #2

Jan 102010

Fusion 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

2010 Ford Fusion sel. Customer writes in regards to continued transmission problems. The consumer stated the transmission would slip harshly and hesitate on acceleration. The recall repair did not correct the transmission problems. It was determined that the valve body and solenoid body were defective. Also, one of the tires was leaking air, there was an issue with the traction and brakes. There were noises coming from the front of the vehicle. The steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. The rear driver's side door had to be slammed extremely hard, in order to close it. The driver's side seat belt was backwards. The passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. Each time the consumer went to the dealer about certain problems, she was told no problems were found.

- Sterling Heights, MI, USA

problem #1

Jan 312012

Fusion

  • miles
My cd player stopped working without any warning. I took my car to the dealer on 1/31/12 to see what was the problem. I waited all day and finally got a phone call saying that the cd player was being replaced. I asked what the problem was and my question was ignored and again I was told it was being replaced but the new cd player wouldn't be in until the next day. I returned there again today because I got an error message on my sirius radion saying "fault". I called sirius radio and they said that Ford needed to replace the satellite module. By the time I reached the dealership it was working again but just as I was about to pull off, it had the error message again "fault". they gave me a loaner and I guess they will call me tomorrow with an update.

- Greenville, SC, USA

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