Driver side interior door handle stopped working. Unable to open the door from the inside. This is very dangerous if there was an emergency need to exit the vehicle. This happened when I stopped to buy gas and was unable to get out when I turned off the car.

- Ladera Ranch, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated that the front driver's side door latch failed to open and the interior door latch detached from the door. The contact called colonial Ford (126 federal rd #126, danbury, ct 06811, (203) 748-3503) and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of failure. The failure mileage was approximately 100,000.

- Danbury, CT, USA

The contact owns a 2010 Ford Fusion. The contact stated that the driver's door failed to open and close properly and could not be opened from inside the vehicle. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 17V210000 (latches/locks/linkages) and 15V246000 (latches/locks/linkages); however, the vehicle exhibited the same failure as the recall campaigns. The dealer and manufacturer were not contacted. The approximate failure mileage was 100,000.

- Quincy, MA, USA

The contact owns a 2010 Ford Fusion. While driving at unknown speeds, the vehicle stalled and the check engine indicator illuminated. The contact stated that the moon roof failed to open or close and the doors failed to open. The contact had to use the window to exit the vehicle. The vehicle was taken to the local dealer (long-lewis Ford Lincoln, 2551 john hawkins pkwy, hoover, al 35244, (205) 718-7027) where it was diagnosed that the moon roof was off track and the throttle body needed to be replaced. The throttle body was repaired. The other failures were not repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was 82,000. The VIN was not available.

- Helena, AL, USA

The inside door handle has a cable attachment to it, when you pull the door handle it moves the lock and the door opens. Today, mine broke. The reason for contacting you, I called the Ford location to check for repair, the parts man told me that this door handle problem was the no 1 problem for Ford motor cars. Seems to me that they would address the problem, would you think that $150 cost for replacement might be the reason? sounds like add on sales, does not sound right, but the numbers are millions.

- Eupora, MS, USA

The contact owns a 2010 Ford Fusion. While attempting to exit the vehicle, the interior front driver side door latch fractured and failed to open the door. The contact had to roll the window down and open the door using the exterior door latch. The vehicle was not taken to the dealer. The contact purchased and installed a new door latch; however, the failure recurred two years later on the same interior door latch. The vehicle was not taken to the dealer or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.

- Mulven, MA, USA

I was a passenger in a 2010 Ford Fusion and was in the front passenger seat and another person was in the right rear passenger seat. I was exiting the car and because the door had opened to far, I used my hands to pull myself out of the car. At the same time, the passenger in the right rear seat was in the process of opening their door and exiting. Due to the close proximity of their door edge (approximately 1/16 inch) and the car itself, a finger tip on my right hand was completely amputated when the door was opened. I was taken by ambulance to hospital where surgery was performed.

- Haw River, NC, USA

The contact owns a 2010 Ford Fusion. The passenger front door could not be opened or latched from the inside of the vehicle. The vehicle had not been inspected or repaired at the time of the complaint. The vehicle identification number was not available at the time of the complaint. The failure mileage was approximately 900. The current mileage was approximately 1,100. The VIN was unavailable. Updated 5/6/10 updated 05/10/10

- Pittsburgh, PA, USA