This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koerner Ford of syracuse (805 w genesee St, syracuse, NY 13204, (315) 474-4275) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (West-herr Ford, 5025 camp rd, hamburg, NY 14075, (716)-649-5640) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issus and stated that parts would not be availble until mid September of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Summit Ford Lincoln (305 grant ave, auburn, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cortese Ford (2500 West henrietta rd, rochester, New York 14623, (800) 501-6470) was made aware of the recall and stated that the part would become available on September 15, 2018. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact called depaula Chevrolet at 518-278-6036 (located at 785 central ave, albany, NY 12206) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated airbag was fixed on 11/14/18. Updated 12/18/18
- Glenmont, NY, USA
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Takata recall. The contact owns a 2009 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 18V046000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer (fenton Ford, 9515 NY-13, camden, NY 13316) confirmed that parts were not available to repair the vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There has been recall for the airbag inflators on this vehicle since 2016 and the Ford dealership indicates it is still waiting on the part to fix. We have been trying to get this issue fixed since notice of recall in 2016.
Takata recall. Ford dealership called to notify of replacement for passenger side air bag. I asked who is manufacturing the replacement airbag, I was informed it's still takata. Is this safe?
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maxwell Ford (5000 S ih 35 frontage rd, austin, tx 78745, (512) 443-5000) was contacted and confirmed that the part was not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tried to brake as usual and brakes were not as responsive and needed more pressure/time to stop. ABS light came on shortly after. Ford believes that the cause is ABS module and/or ABS hcu (ABS pump motor failure). They are unable to determine actual cause until I py $3,000 to replace each potential issue. While brakes seem to operate ok now, the car needs more time to stop. Have seen multiple complaints online w the same issue (spongy brakes, ABS module failures). I have also been unable to obtain the recall replacement for passenger side airbag as they are short on parts.
Takata recall. There has been no action taken by Ford on this recall for my vehicle. I received first notice March 2017. I need this car to Transport grandchildren. I'm horrified that no action has been taken to replace my airbag!!!!!!!!
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (george ballentine Ford-Lincoln, 1305 SC-72 business, greenwood, SC 29649, 864-223-6656) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
We were notified in January 2017 of the airbag recall. We have contacted our dealer every 2 to 3 month since then. On 06/08/2018 we received a letter stating that they would provide a rental car until the airbag was ready to be replaced. We are now unable to get a rental car. I Transport children in the car daily and I need a safe car for them to ride in.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sunset Ford of waterloo, 1425 il-3, waterloo, il 62298, (618) 939-6171) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (metro Ford, 6455 S western ave, Chicago, il 60636, (773) 776-7600) confirmed part unavailability and was unable to verify when they would be supplied from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available. *
Takata recall: I received a letter about the recall and that I would be contacted when parts were available. Months later I have now gotten a letter saying no parts are available so Ford will provide a rental car, but when I called the dealer they said they could not do that because the recall is years long. So it seems I am just driving in a known unsafe car with no recourse
Takata recall. I purchased this car from keith hawthorne Ford in March 2009. The car was new and now has only been driven 35,000 miles. I returned to them for servicing until 10/30/20014 (21,646 miles) for servicing. Because, I was not getting any answers concerning the recall, I then went to honest-1 for servicing until recently when my son told me to take it to a Ford dealership and they will take care of the recall. When the recall was announced, then the takata bankrupt announcement. I kept asking Ford dealerships. First keith hawthorne Ford, then performance Ford and now felix sabates Ford here in charlotte, nc all on South blvd.the status of the recall. The answers were. "takata went bankrupt. "we haven't received the part yet. We will call you when we get it." Hawthorne Ford never called! additionally, "they sent the wrong part." Now felix sabates just announced at my last servicing on 04/24/20018, (33,386 miles) "that I have gone beyond the limitation of the recall, and Ford is no longer required to honor the recall." I was also told that I received a letter announcing the recall. I did not received a letter announcing the recall! to say that I am upset is a understatement. I worry for my wife's safety every time she gets in the passenger seat anywhere we go. Respectfully submitted,
A D V E R T I S E M E N T S
- North Syracuse, NY, USA