This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had received a recall notice in late June 2017. I contacted Ford dealership for service, they told me they did not have parts or any loaner card.I called for service 2times telling them this was my only car and I was scared to drive it, ,!! well I was in a minor accident on July 24,2018 where I was severally injuried due to this faulty air bag, was hospitalized and still have medical injuries, ,and Ford not air bag company will help with hospital bills..please help me * (recall related incident)
I have been notified that my vehicle is subject to a recall because it has a passenger takata air bag. I have repeatedly checked with my dealer, sheehy Ford in gaithersburg, md about the date my vehicle will be recalled. They have no information and no advice for me except to consider trading the vehicle in. This is totally unacceptable to me.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact called tom holzer Ford at 248-474-1234 (located at 39300 w 10 mile rd, farmington hills, mi 48335) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Farminton Hill, MI, USA
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Takata recall: I have been entirely unable to obtain service for this recall for over one year. Every call to the dealer is rebuffed with the message that I must be a crank of some kind for wanting this recall service to be done. Airbags are important and they should fix them in a reasonable time, not make me wait years with an unsafe product.
After hitting a piece of ice the ABS system kicked in and did what it was suppose to do, however since this happen my brake pedal continues to go's to the floor barely stopping my vehicle, there are no lights on to indicate any problem, but something is wrong as brake pedal should not be that soft and go to the floor. I looked this up to see if there are any issues with other Ford Fusion and found that it is a problem with many Ford Fusion, isn't this a serious safety concern, my brakes go to the floor and there is no light to indicate there is a problem with the braking system when obviously there is or my pedal wouldn't be going to the floor.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford wolf chase (7925 stage rd, memphis, tn 38133, (901) 209-1257) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I received a notice of the takata recall (passenger frontal airbag inflator) in February 2018. It is almost December 2018. If this is such a safety issue, why is the recall status still listed as: "recall incomplete, remedy not yet available""? when will a remedy be available?"
The contact owns a 2009 Ford Fusion. While driving at any speed, the air bag indicator illuminated and remained lit. The contact called college station Ford at 979-431-3382 (located at 1351 earl rudder fwy, college station, tx 77845) and a diagnostic test was recommended. The manufacturer was called and the contact asked for a supervisor, but the agent did not transfer the call. The contact was not called back. The vehicle was not diagnosed or repaired. The failure mileage was approximately 226,000.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags), which indicated that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the part would be available. The dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jim dobson Ford Inc at (888) 359-4427 (located at 806 N Plymouth rd, winamac, in 46996) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (sayville Ford, 5686 sunrise hwy, sayville, NY 11782, (855) 561-1191) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata inflators I bought my Fusion in 2013. Maybe about a year and a half later one day my airbag light came on out of the blue. My car warrenty at the I believe expired. I took it to a Ford dealership and was charge I believe $99 for a diagnostic. I maybe wrong I may need to find the report from back in 2014 but I believe they said it was a bag air installed in on passenger side and it would be 900 to fix. I said no because I was a student I couldn't afford that. I have just accepted the fact it was no good. I then see this recall I got notified on and it got me wondering. So I just wanted to send this to be noted under my VIN.
I have been waiting for 6 months for parts on recall 18V046. Only to be told every month that the parts are not available. Not sure this is the venue to complain
Takata recall. The contact owns a 2009 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in January of 2017. The dealer (fullerton Ford, 1044 us-22, somerville, NJ 08876) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (ken grody Ford, 6211 beach blvd, buena park, ca 90621, 714-521-3110) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and informed the contact to call the dealer. The contact had not experienced a failure.
"takata recall" I received a notice months ago concerning the recall. I called two different Ford dealerships. One in ozark mo and one in springfield mo. Both acknowledged there is a recall. Both said they had to order parts. Neither dealership ever called me to install new airbag.I then received information concerning the settlement. I am entering the date of 9/5/18 because it is my understanding this is was the date of the preliminary approval hearing.
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- Tull, AR, USA