This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the high way car began to sputter and jolt felt much like someone slamming on brakes aggressively and then releasing and motor stopped completely. Was able to pull over and put hazards on. After running diagnostics test discovered that the TAC system was faulty. Codes: P0122, P0223, P0110. Car will start and idle briefly and some times drive down the road but always ends up dying while driving abruptly and hazardously without warning. Car still will start but scared to drive it for fear of causing domino effect on damaging the car. Would like the limited warranty on this product to apply to fixing this problem.
Herky jerky acceleration. Dealership said it was a sensor. 6 months later, same problem. Dealership said a small oil leak burned through some wires. Stated some sort of issue with a wiring harness. Stated wiring harness needed replaced, but was virtually impossible to locate. Brakes constantly need repairs/replacements. Multiple times per year.
Just now learned of recall on airbag. My car has been locking me in it. Tge electrical parts for the locks and windows is acting up. I have been locked in my car 2 times. I am worried if I get in an accident I will be trapped. This happens while car is on or off.
Takata recall !!!!!!! the display panel warning lights come on and go off at will. Mostly when its humid outside or raining. This is including the scary airbag light, oil light, engine light. I am stuck with the car since Ford stated no one should sit in the front passenger seat. Has no value. And I pray every day it does not kill me!
- Pensacola, FL, USA
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The contact owns a 2009 Ford Fusion. The contact stated that a red warning light flashed intermittently and the vehicle stalled several times without warning. The dealer diagnosed that the throttle body needed to be replaced. The dealer replaced the part, but the remedy failed to provide a solution. In addition, the dealer later stated that the computer failed and needed to be replaced. The vehicle was unable to be safely driven without potentially stalling. The VIN and failure mileage were not available.
The contact owns a 2009 Ford Fusion. The contact stated that the driver's side door locks failed to lock and unlock the vehicle. The driver's door handle failed as well. The contact was able to open the vehicle from the exterior but not the interior. The contact had not taken the vehicle to the dealer. The vehicle was not repaired. The approximate failure mileage was 170,000.
The contact owns a 2009 Ford Fusion. While driving 35 mph, the contact depressed the brake pedal, but the vehicle vibrated and failed to slow down or stop without warning. The brake pedal became very loose. The vehicle was towed to the contact's home. The vehicle was not taken to a dealer or independent mechanic. A friend of the contact, who works as a Ford mechanic, diagnosed that the electronic control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 66,000.
The contact owns a 2009 Ford Fusion. While the vehicle was parked, a small fire on the passenger side floor ignited. The fire department extinguished the fire. A police and a fire report were filed. There were no injuries. The contact was informed that the charger cable that was plugged into the accessory power outlet cable (underneath the front passenger side floor mat) became hot and melted and burned a hole in the carpet, which ignited the fire. The manufacturer was not notified. The approximate failure mileage was 115,681. The VIN was unavailable.
I was parking my 09 Fusion at my son's preschool, and was almost stopped in the spot, when my car violently and unexpectedly accelerated forward up over a 4 inch curb. I pressed on the brake as hard as I could, but it was the tree that I hit that stopped me. There was no damage to the car, but I had both my children (4 years old and 11 months old) in their car seats with me at the time. This is the second time it has happened while parking. Both times I was going less that 10 mph and was almost at a complete stop when the car unexpectedly lurched forward. Will not put my children back in this vehicle until this problem is fixed; is not drive-able.
I had exited the highway & was stopped at a stoplight in the right hand turn lane. Cars were behind me. When it was my turn to go, the car would not accelerate for me to make the turn. The traction light, wrench light, and engine light came on. I pressed down on the accelerator to try to move the car out of the middle of the 4-lane intersection, but it moved at a snail's pace maybe 4 feet from the turn lane. The car did not have the power to turn or even make it to the side of the road. My car was perpendicular to the cars in the 4 other lanes. I'm thankful I wasn't hit. I turned off the car and restarted it, but the same lights came on, the car was shaky, and could not accelerate. The police pulled behind me and she called the tow truck. The tow truck took us to the Ford dealership. The Ford dealership said the electronic throttle body has to be replaced, and was the cause of my car problems today. The lady at the dealership said Ford has had problems with the electronic throttle body going out in Ford vehicles, including the kind I have- 2009 Ford Fusion.
The contact owns a 2009 Ford Fusion. The contact stated that the rear tail lights failed to fully illuminate. The socket prematurely rusted and caused an internal failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available. Updated 1/12/16
While using the driver's side door latch to exit my vehicle, the latch (plastic) broke. I am no longer able to lock the driver's side door automatically using the other door locking features on the car or from the key faub.
I have twice now experienced a catastrophic engine/power train failure while at speed and in traffic. While driving and without any prior notice, my car immediately shuts down. During which the engine stalls, power brakes fail, and steering wheel locks. Luckily I was in a position in traffic where I could quickly engage the hazard lights and allow plenty of reaction time for other drivers to avoid me. After the car has stalled and lost all power, that is when the warning lights (engine and wrench) come on the dash. Each time it has taken no less than 5 minutes, while sitting in heavy traffic, to restart the car. When the car restarts it will drive like it did prior to the failure but the check engine light will remain on. This time I was able to bring the car to the local Ford service department to have them diagnose the problem. After a full day of trying to recreate the issue (25 mile test drive) their recommendation was to take the car and continue to drive as normal until it happens again. After researching this site and several others, I have found that I am not the only Fusion owner who has experienced this problem. I brought several documents to prove the issue has been recognized by Ford (csp 13N03) and there is a fix for the problem. Due to the bureaucratic nature of the conflictual relationship between the automotive industry and government entities, I am now left with a blunt refusal to remedy the issue with my car from the Ford dealership because I do not own a 2010 Fusion but rather a 2009. A model year prior to what Ford recognizes has issues but I in fact have twice experienced the exact symptoms that Ford outlined in their csp 13N03 document. At the end of the day I still have a very unsafe vehicle that is not fit to be on public roads because of the mass safety risk it poses to it's occupants (my children) and other motorists.
2009 Ford Fusion - while driving, all of the lights on the instrument panel lit up. Driver pulled over to safe area & shut off vehicle. Vehicle would not restart. Lights, radio and fan still worked. Vehicle was taken to garage for assessment & repairs - the main power control module and the transmission control module were bad, battery was at 9 instead of 12 - all component's needed to be replaced.
I'm getting a check engine light and a wrench symbol on my dashboard. When I take it to get checked, it says 'faulty throttle body' or throttle control actuator. This causes my Ford Fusion to go into 'limp home' mode. This is a mode that causes that car to accelerate no more than 20 miles an hour. The problem with this is that it happens when I'm in the middle of traffic, traveling at speeds of 55-70 miles an hour. When this happens, I fear for my life. When I contact auto care centers, they all tell me that this is a problem that has to be handled by the dealership. When I contact the dealership, they don't know what I'm talking about. I think that this throttle body is defective and after some online research, I see that I'm one of many Ford owners that this has happened to. I would like a them recall this defective auto part. I hope no one has died from their car suddenly going into 'limp home' mode.
The error code for my car indicated there was problem with the secondary air injection pump and the dealership ordered the part. When I went to have the part put on, I was advised I not only needed to replace the secondary air injection pump, but the air valve as well. Since I was last there other customers were experiencing the same problem. And this problem was occurring because water was some how getting into the secondary air injection pump and working its way up to the air valve. Therefore, they both need to be replaced and it would cost $700 plus fix. My concern is how is the water getting into the pump in the first place (is this a manufacturer defect?). and if it is, what is going to keep water from getting into the pump in the future?
Replaced vehicle battery on 12/30/2013. Check engine light came on before the car was even removed off of the auto center premises. Service center ran vehicle diagnostics check and reported P2112 error indicating an issue with throttle body. Ford dealer ship said the throttle body needs to be replaced which isn't cheap. Faulty electronic throttles are causing these problems.
I had a history of recurring problems with my 2009 Fusion. The battery died over and over again, causing me to finally replace it. The car constantly threw errors regarding low tire pressure. But the largest problem happened when we were driving down a two-lane highway at roughly 55 mph and the steering wheel suddenly became unresponsive and locked, causing us to hit first the concrete divider on one side of the highway and ricochet across and hit the metal safety rail on the other side. The car was unresponsive to braking. The car hit head-on both times and was completely totaled. I remember frantically trying to open the doors because I was sure was about to explode. This is an incredibly frightening experience for me because there was literally nothing we could have done to prevent it. We weren't speeding. There was no inclement weather. No one was distracted by their phone or the radio. No one fell asleep. A driver behind us who stopped described how the car just suddenly veered out of control. It is difficult to describe the terror you feel when you are behind the wheel of a car that has completely stopped responding to anything you do. It is scary to think how easily we could have crashed through the metal guardrail and fallen to our deaths, yet there isn't even a recall in effect. I am so extremely lucky that no other car was involved in the accident, but this is incredibly dangerous.
A D V E R T I S E M E N T S
- Pittsburg , KS, USA