This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Fusion. The contact stated while her daughter was driving 40 mph, the brake pedal was applied however, failed to respond while depressed to the floor. The parking brake was engaged to stop vehicle. The vehicle was towed to titus-will Ford (3606 S sprague ave, Tacoma, wa 98409 (253) 475-4151) to be diagnosed. The contact was informed that the brakes needed to be flushed. The contact was informed about NHTSA campaign number: 19V904000 (service brakes, hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2009 Ford Fusion the contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact contacted winner Ford (250 haddonfield-berlin rd, cherry hill, NJ 08034, (856) 428-4000) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy would be available in the first quarter of 2020 however, after speaking with them again, the manufacturer confirmed the remedy was still not available as of August, of 2020. The contact stated that while driving down a decline it became difficult to stop the vehicle. The contact stated that while applying the brakes, an excessive amount of pressure was needed to pump the brakes after coming to a stop, to regain braking power. The contact stated that the rotors in the rear and front of the vehicle, as well as the brake pads were replaced at the same dealer however, the failure persisted. The approximate failure mileage was 98,000. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact stated that the brake pedal went to the floorboard while driving. No warning indicator lights were illuminated. The contact mentioned that the failure recurred multiple times. The vehicle was not taken to a dealer. The contact called Suburban Ford of waterford (6975 highland rd, waterford twp, mi 48327), and was informed that the part was not available. The VIN was included in NHTSA campaign number: 19V904000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 140,000. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact stated that upon hitting a bump while driving at various speeds, the ABS ceased to operate without warning. The contact then discovered that the vehicle was included in NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure was approximately 105,000. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, extra effort was needed while depressing the brake pedal to slow or stop the vehicle. There was no warning light illuminated. The contact then received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. An unknown dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Detroit, MI, USA
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The contact owns a 2009 Ford Fusion. While driving 45 mph, the brake pedal was depressed and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to kunes country Ford of antioch (104 il-173, antioch, il 60002, (847) 250-0238) to be diagnosed. The contact was informed that the brake master cylinder needed to be replaced. The brake master cylinder was replaced; however, the failure recurred. The vehicle was then re-diagnosed and the contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired a second time. The manufacturer was notified of the failures. The approximate failure mileage was 100,400.
While applying break, pedal went to floor & car did not stop causing car to go through intersection. Inspected by Ford engineers & master cylinder replacement performed. Now >2 yrs later same issue has occurred, it is believed to be related to a known Ford problem R/T the hydrolic control unit that has been experienced by many others with this same vehicle as seen online.
The contact owns a 2009 Ford Fusion the contact stated that while pulling into a parking space, the brakes malfunctioned when depressing the brake pedal causing the vehicle to crash into a pole. No injuries were reported and no police report was filed. The vehicle taken to the dealer where the failure was unable to duplicated. The failure reoccurred approximately 2 months later and the vehicle was taken back to the dealer where it was diagnosed that the braking clip failed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. Updated 02/21/17
Well what can I say my life flashed before my eyes I all most crashed my brakes failed to work about 1 inch from braking I knew I was not braking at all. I turned off the car while on 39mph and I pulled the emergency brake I have a Ford Fusion 2009. I now know how fast I can lose my life.
The contact owns a 2009 Ford Fusion. While driving 60 mph, he applied pressure to the brakes and they failed. The vehicle was towed to the dealer where the contact was advised that the device that kept the wheels from locking had failed. The vehicle was repaired. The contact did not inform the manufacturer of the failure. The current and failure mileage was 25,000. Updated 05/04/11 updated 05/09/11
1908 Ford Fusion rear braking system, brake pads must be replaced at 25,000 miles. Rear rotors must be turned. Ford Motor Company refuses to admit problems after call to review issue with my purchased Fusion in 2008. Loss of rear braking can lead to incident's, crashes and injury. Dealer implied that this is an ongoing problem with Taurus and Fusion.it is my understanding Taurus has been recalled for rear brake problems associated with faulty brake pads.
A D V E R T I S E M E N T S
- Mount Vernon, WA, USA