This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My air bags are turned off and so far no dealer said they can fix the air bags after all these years. My passenger seat belt would not buckle and Ford refused to fix it unless I paid a $300 price. I took it to bell tire and they put a new one in for much less. I don't feel I should have paid anything because it was a safety issue. I also had to put 5 batteries in my car because the would be totally dead. The last one even though it was under warranty I had to pay for. Year 2017. I told them to DC my automatic starter because they thought for several yrs. It might be that and it was. In the mean time I paid for an altanater I did not need. Paid out a lot of money to the dealer that was not necessary. I have all the bills for all the years. All started in 2010with the battery which I bought when the car was still under lease. I bought the car and to date the miles are just going to 36,000
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Earnhardt Ford (7300 w orchid ln, chandler, AZ 85226, (480) 893-0000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The dashboard in my vehicle is defective and needs to be replaced. It is warped and impacts the function of the airbag. The warped dashboard bulges in front of the airbag compartment and prevents the airbag from sitting flush in the compartment. It is obvious that if the airbag deploys, it will not deploy properly. We have discussed this with the Ford dealer and have been told it is not Ford responsibility to replace the dash. We recently had the airbag replaced due to a recall and the problem worsened but the Ford dealer again refused to replace the dashboard. We've included three pictures to demonstrate the extent of the problem. Since the dashboard is defect and affects that safety of the vehicle, the manufacturer should replace the dashboard at no cost to us.
Takata recall - received 5 letters from Ford beginning in July 2016; contacted two different dealers and have yet been contacted for installation of new airbag.
- Lenoir City, TN, USA
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Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Courtesy Ford Lincoln (1313 ne 122nd ave, portland, or 97230, (503) 255-1771) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the air bag indicator illuminated within weeks of the vehicle being repaired per NHTSA campaign number: 16V384000 (air bags). Autonation Ford memphis (2515 mt moriah rd, memphis, tn 38115, (901) 209-1259) was notified that the remedy failed to permanently correct the failure. The dealer indicated that further diagnostic testing was needed. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was not available.
Takata recall, I have received several notices about the takata recall but have yet to receive notice that my airbag can be replaced. This has been going on for over a year where I have been driving a car that is potentially unsafe if I get in an accident.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Covert Ford Inc (located at 11514 research blvd, austin, tx 78759, (512) 345-4343) and the manufacturer were notified and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated air bag placed on 3/6/19 at the dealer.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called West herr Ford of rochester at 888-787-8040 (located at 4545 ridge road, rochester, NY 14626) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Airbag safety recall notice # 16S26 NHTSA recall 16V-384. Received first letter informing of "possible" recall in July of 2016. In June of 2018 (two years later) I received another letter telling me to go to my dealer for them to order parts. I went to my local dealer in goshen, Indiana and they took the information and said they would call when the repairs could be made. It is January 2019 and I have not heard one word. They say the parts are not available "yet". this is ridiculous. Don't offer a recall if you are not prepared to fix the vehicles.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called imlay city Ford at (810) 724-5900 (located at 1788 S cedar St, imlay city, mi 48444) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. Campbell Ford (2801 S 11th St, niles, mi 49120) confirmed that the part was not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The vehicle was taken to madera Ford (200 S madera ave, madera, ca 93637, (559) 674-6771) to be repaired, but the air bag warning indicator illuminated afterwards. The manufacturer was not contacted. The failure mileage was 217,285.
The contact owns a 2008 Ford Fusion. The contact stated that the dashboard on the passenger side lifted up and exposed the air bag. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called don gasgarth's charlotte county Ford at (888) 313-9652 (located at 3156 tamiami trail, port charlotte, fl 33952) and was informed that the part was not available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Livonia, MI, USA