2008 Ford Fusion. Consumer writes in regards to vehicle ignition key switch failure. The consumer stated after returning to his vehicle, with the keys in his hand, he opened the door, put the key in the ignition to turn it, but nothing happened. The vehicle was towed to the dealer. A diagnosis revealed a failed chip in the key went bad. The key fob had to be replaced and a new key had to be made.

- Clarkson, KY, USA

Driver door lock jams and gets stuck leaving you locked inside the vehicle. In the event of a need to disembark the vehicle you have to power down the windows and pull the latch from the outside of sedan. I've complained to dealership and even they are surprised that Ford has not announced a recall on a common issue that they have witnessed. Many complaint on the internet as well regarding the same issue. Please help get this recalled. Please help before more people are trapped in this vehicle.

- Westland, MI, USA

On Monday September 16, 2013 I began to hear knocking from my engine on my way home from work. When I arrived home, I checked the oil dipstick and it was dry. I put two quarts of oil in it and the knocking persisted. On Tuesday I took the vehicle in to a local mechanic to tell me what the knocking was. He checked the dipstick and it was again dry and told me I needed a new engine. I then had the vehicle towed to the Ford dealership where I purchased it. They told me the oil drain plug was only held in be three threads and that's why there was no oil in the car, thus causing the engine failure. At no time did any warning lights illuminate on the dashboard. The dealership doesn't want to cover the repair under my extended warranty because they say a "negligent repair" caused the engine failure. However, no one has an explanation as to why no warning lights ever alerted me that there may be a problem. The repair shop that changed the oil last says the oil was drained from the car quickly, and there was not a gradual leak because the "bottom of the vehicle is dry." Assuming this was vandalism, no warning lights ever illuminated in the car saying that the oil was low or empty, and the check engine light never illuminated either. I'm still trying to get the engine repair paid for.

- Columbus, OH, USA

1. engine started running poorly at startup after work. 2. check engine light was flashing. 3.made it home with not much power available. Check engine light on constant now. 4. noticed a burning smell. 5.took it to a shop to check the next day. They replaced one of the rear plug packs. It had burned up. 6. they said to take it to the dealer for a complete fix. Car still running poorly. 7. took it to the dealer the next day. 6/13/2103. They said the plug pack burned up again and I would need that replaced again plus a new computer which burned up the plug pack. 8. they said the next day that the parts were on back-order and it would take a few days. 9. the parts are still on back order. (almost a month now). Car still at the dealer. Using my backup car as dealer has no loaner. 7/6/2013.

- Milford, CT, USA

I noticed the dash board around the airbag is separating about 2 months ago I tried to push the seam back down but it still puckers. Yesterday I tried to start my car and there was a continuous clicking sound coming from the dashboard and the security lock light and airbag light were flashing very fast. I just parked the car about 1 hour before and there was no problems until I came back to start it. I tried for about 1 hour but could not get it started. I have noticed there are a lot of complaints on this car and the same issues. This does seem like a recall issue. I wanted to support american made products from one of the oldest american auto makers. I am hoping you can fix this issue because I need to get the work and this is my only transportation. I live in an area where there is no public transportation. Thanking you in advance.

- Lake City, SC, USA

While on a trip to new buffalo, Michigan, my 2008 Ford Fusion began to sputter and limp (as if it were running out of gas). The vehicle continued to shake violently, as I pulled over to the side of the road. I then turned off the car and waited a few minutes. When I turned it on again, the car seemed to have miraculously recovered. As I pulled out onto the highway, however, the engine light started flashing and the car began to whine and sputter. Since it was late on a Sunday night and there were no repair shops open, I was forced to park the car at a nearby parking lot and was later picked up by a relative of mine, who drove nearly 200 miles to get me back home. The following day, my insurance company towed the car to a local auto shop where I spoke with a mechanic and service representative. To my dismay, both gentlemen relayed that this was a common occurrence with Ford Fusion, and that the technician, himself had repaired 8-12 such issues in the last year. He also mentioned that there were several tsbs (technical service bulletins) related to this issue, due to a faulty design in the PCM and injection coils which caused them to short to one another. I asked if there had been a recall or if customers were forced to pay to replace these flawed parts. He kindly explained that recalls are for safety issues, 'and that if we wanted the car fixed, we would need to pay for new parts. As the service representative provided me with a quote for the repair cost, a princely sum of $3,010, my reaction resembled that of an individual watching a rather terrible horror movie. I could not help but feel aggrieved as a large portion of the cost (nearly $2,200) was attributed to the faulty parts that needed to be replaced. Note, a similar complaint was also filed on Feb 06, 2012, by an individual in St marys, pa.

- Kalamazoo, MI, USA

After my car was running for about ten minutes all the lights on the instrument cluster came on and stayed on. This was just the beginning, after shutting the car off and starting it back up it began to do the same thing so we took it up to a mechanic to run a computer on it and it did come up for the cluster. Then when we were going to unload it off the trailer my car would completely not crank up because of the cluster. Then once again after being replaced only seven months ago it has started messing up again!! this car has been a complete disappointment so I began to call around and found out there has been many other problems similar to mine other people have reported but still there have been absolutely no recalls for any of the problems occurring on these cars!!!

- Walterboro, SC, USA

Customer was traveling on roadway when he noticed smoke. Pulled over and opened hood to have smoke billow out. Inspection of vehicle by independent appraiser shows there is a defective ground strap that caused loss. This appraiser has seen 2 of these losses in the past week with same ignition source. Ford Motor Co customer service would not provide any assistance in reporting this problem so that this can be avoided for other people.

- Rome, GA, USA