This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving around 55 and put brakes on and went 3/4 to floor like they were out. 2 other people experienced the same. HCA Unit must be bad or corrosive. I read online about this. Ford has extended warranty recall and sent letter and fluid changed 14 yes later. We'll that's a little late cause obviously unit bad now. Ford dealer will not replace cause can't duplicate problem. If I wreck, Ford is liable for 4 to 5 people in car. Common sense would be REPLACE PART!!!
The contact owns a 2008 Ford Fusion. The contact stated while sitting in the vehicle there was an abnormally loud popping sound before the brake pedal went to the floorboard. The ABS and check engine warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 216,000.
Have to apply extra pressure to get my car to stop, which is obviously a huge safety risk if I can-??t stop my car properly when braking. I-??ve taken the car to a few different mechanics who cannot diagnose or fix the problem. Ford says they are -??backed up-?? & don-??t have the parts available yo fix the vehicle.
we've had this vehicle at a ford dealership for 5 months to get the recall work done. the car reacts exactly as the recall is issued for, limited braking on a soft pedal but will stop. The dealer says their computer will not communicate with the car. They've exhausted all tries and Ford will not ship the part, an abs hcu, unless this communication verifies that it is the issue. Since it's all ford related and it's clear on our part what the problem is, our complaint is the company is trying to get away from fixing this serious problem by throwing up walls to hurdle. we've allready incurred significant expense to fix the issue prior to the recall, so it appears they don't want to reimburse those costs by fixing the vehicle. they just need to ship the part to the Helena Montana dealerhip and let them fix the car immediately.
When the breaks are applied during wet weather the car automaticly locks up the system untill you come to a compleat stop then you have to put it in nutruel to get it in gear tobe able to move the car againe very unsafe almost got rearended at 80mph this would have killed us.
This car has been taken to supposedly have the brake fluid flushed, changed and tested for not needing the ABS replaced. When picking the car up was not given any paperwork at all. The brake problem did not go away and the additional brake travel it needs to stop still exists. When I called the service manager for dealership who unless I said "don't you need my info"" would not have gotten it, never had the service agent dealing with my car call back at all. When trying to speak to Ford itself on social media, was ignored. My car has been to 2 other mechanics within 2 months, and barely 2 months after this supposed recall work was done. When doing a diagnosis for issues not related to recall, stated how my brake fluid was dirty and needed changing, when taking it to get tires replaced and totally different mechanic told me my brake fluid was really dirty, contaminated. How can all of this be if it was worked on? Why is my life not worthy enough to properly fix my car and have care" I have all of this documented. I want my brake fluid flushed, changed and want the ABS valve repaired because the "test" is wrong. Also want it to be my choice of dealership for it to go to properly be fixed.
2008 Ford Fusion was recalled by Ford because of an anti-lock brake system failure. The first Safety Recall Notice 19S54 was issued in 2019. We got notification of the recall from ford in early 2020. The notification clearly stated and was confirmed by a call to Ford Corporate and our Ford Dealer Park Ford of Mahopac NY that parts for the repair were not available and that we would be informed when they do become available. We were informed that parts were available and we brought the car in for two recall repairs. A recall to replace the Driver side airbag was Completed but not for the Anti-lock brake system. Instead they ran a test on the system and a procedure to try to fix the issue without having to replace parts. This procedure rendered the car unsafe to drive because the brake pedal now needs to be pumped to get pressure for the brakes to be operational. Although this test failed and rendered the car unsafe ford released the car with a promise to replace the parts when they become available. A call to Ford corporate to inform them of this safety issue was that they have no programs that cover the vehicle any more to help in this situation. The Anti-lock brake system originally failed around 2014. We noticed the problem when the Anti-lock brake warning light would intermittently come on. After a period of time of daily driving the vehicle the light remained on the the brake system became spongy. Local repair confirmed the problem and diagnosed it to be an anti-lock brake HCU failure. After getting the vehicle to invoke the anti-lock system while driving the pedal fade disappeared. So the car drove normally but the Anti-lock light was illuminated. Every year the car passed NYS inspection and the brakes were tested. A total brake job replacing brake lines, calipers, drums and rotors was completed in 2020. The system passed with normal braking operation even though the Anti-lock Brake warning light was still on. So for years after the failure the system operated
Vehicle was taken in April 2021 to perform safety recall on ABS Control Unit. I asked to have the unit replaced as i thought it was defective after 6 years of brake pedal going to floor during Anti lock brake events. Ford dealership stated that recall only called for fluids to be flushed and unit tested for pass/fail. At time of recall repair the unit passed. ABS Control Module replacement units available at this time. July 2021, 1300 miles since recall repair I was driving vehicle in the rain, pressed on brake. Brake pedal went to floor again. Took vehicle back into service to have inspected. Ford Service center said they preformed the recall repair as they were required to and now it is my responsibility to replace the defective part. ABS Control Module backordered until at least Oct 2021. Currently 600th in line. This is the scariest safety issue i have ever seen in any vehicle on the road. The inability to brake when needed especially in adverse conditions such as rain or hitting a minor bump in the road, triggering the ABS unit and the valve getting stuck open for periods of time consisting of weeks and months without brake pressure. Not only is it unsafe for the most experienced driver to use the vehicle, i also cannot morally sell this vehicle to someone else as i know how likely they could crash resulting in serious injury. Ford Corporate unhelpful, Ford Dealer Service Center knows of issue and that its defective but cant replace it under recall without corporate approval.
I had the car serviced for a Ford Brake Recall at Watermark Ford Hundai in Marion IL. last month. When I got the car back the brakes felt the same. They go almost all the way to the floor just like before they were supposed to fix them, per the recall notice. I told the service center at Watermark Ford and they said they were fixed, and they would improve over time. They have not improved. So today (7/6/2021) I had to have brake shoes put on my car at another service center and they said the part needed for the recall had not been replaced and they could put it on for $400. I can't afford $400 for a repair that was supposed to be fixed already. I am afraid to drive my car now and it's the only one I have. Please help.
Twice in about 10 months the car was park and when backing out of a parking spot the car did not stop when pressing on the brake. The latest on was June 30, 2021
2008 Ford Fusion. Consumer writes regarding ABS safety recall. The consumer stated while driving the brakes failed. The consumer was able to pull into a gas station. The brakes eventually began working again. The vehicle was taken to a technician who did not find anything wrong. The consumer referenced recall 19S54/19V-904.
The contact owns a 2008 Ford Fusion. The contact stated while attempting to have the vehicle repaired under NHTSA campaign number: 19V904000 (service brakes, hydraulic), the vehicle was taken to flood Ford of narragansett (21 woodruff ave, narragansett, ri 02882, (401) 515-2700) where it was diagnosed with needing the calipers to be replaced, in order to perform the recall repair. The vehicle was not repaired. The manufacturer was informed of the issue. The manufacturer informed the contact that the calipers were not included in the recall repair. The failure mileage was approximately 165,000. There is nothing wrong with the calipers. Therefore the cost and need to replace them should be by the manufacturer.
After driving in rain, to work, where the anti-lock brakes were activated, the brake pedal went to the floor, on my way home, as I was turning into my neighborhood. I believe this is a recall issue #19S54. Ford wants to charge me $95-$115 for diognostics, and will not provide a loaner vehicle while they order parts (2 to 3 days). I do not feel safe driving the vehicle, and will need to have it towed to the dealership.this recall has been un effect since 2019, yet they have no remedy as of now. There is also a second recall for airbags. (I already had the first airbag recall fixed.) they want me to drive a vehicke with faulty breaks and an airbag that may explode, and kill me upon impact. My case number is cas31223959, but they offer no solution to this problem, which they caused in the first place.
I have been waiting for 1.50 years for the brakes to be fixed due to a recall, the brakes go out continually when driving and I've had them fixed multiple times but the issue has not been resolved. When looking up the recall Ford status they are still not ready to fix the problem when it is a safety issue that requires me not to drive my car. It is an unsafe situation and should have been remedied back in 2019 when the recall was issued. Please advise as to when this can be fixed.
Reference NHTSA recall number 19V904 - this recall was issued in December 2019: "on your vehicle, a valve in the hydraulic control unit of the anti-lock braking system may be stuck open....this may result in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop...Ford is working closely with its suppliers to produce parts for this repair. When parts become available, Ford will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available late first quarter 2020." At the time of this message it has been 16 months since this recall was issued and it is now quarter 2 of 2021 and parts to fix this problem are still not available. This is especially concerning, considering that another recall was issued last month, March 2021 (NHTSA recall number 21V158: The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.). the combination of these recalls is genuinely concerning and neither one is able to be remedied by Ford at this time. Given these life-threatening safety recalls, I do not feel safe driving the vehicle. But I can't in good faith sell or donate the vehicle under this condition as it would be egregious.
A D V E R T I S E M E N T S
- Abbeville, GA, USA