This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Fusion. While driving on ice or going over a bump in the road, the brakes malfunctioned when the brake pedal was depressed. Waldorf Ford (2440 crain hwy, waldorf, md 20601, (301) 234-7591) stated that the contact had to pay for diagnostic testing. The contact was referred to the manufacturer who agreed with the dealer. When the vehicle was turned off and restarted, the brakes reset and worked normally. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.
Slight rain, 35 mph, hit brakes to make a right hand turn from clifton road to davis Ford rd. Brake failed, I could not make it onto either my new road nor remain in my old road. I managed to drive between the open gates of a cemetery at the intersection. The very rough terrain (massive pothole and clay/gravel surface helped me slow. I did have some breaking power at the very bottom of my pedal's reach, but I had no response where my brakes had been working before. I have since read that brake failure due to ABS malfunction in common for this model. People can die at 35 mph, I am extremely lucky I had some place to go that did not involve one of the two light poles, a gate post, or a ditch.
Brake pedal goes soft for no reason at all times for a unidentified reason. I have replaced master cylinder, brakes, rotors, and even had the brake lines checked and everything is working fine. Brakes feel like they are not stopping car, you must push the pedal all the way to ground before you get a stop and if you let up just a little the car starts to roll.
Hydraulic control my ABS system has not been working correctly since purchase of my Ford Fusion back in November 2015. I have taken it back to the haldeman Ford dealership in trenton NJ on route 33 multiple times where they either did not look at he problem, document it or replaced the same part(s) over and over again. Until the warranty ran out 96000 miles. Then they were able to diagnose the problem accurately at 97798 miles and request $1500 for repairs. Since the car was derivable at the time and their service was not to be trusted any more I declined service and drove it until the breaks hit the floor, literally. Around 120000 miles I was taking my kids to an amusement park and the breaks stopped working all together landing myself, and my two children ages six (6) and two (2) in the middle of a busy intersection. Luckily nobody was hurt, but now the haldeman Ford dealership in trenton NJ on route 33 has my car until it is fixed. They refuse to fix it because it is not under warranty but continue to tell me to call Ford corporate. Ford corporate tells me to call the dealership as they are all independently owned and they cannot assist. Please start a recall on this known issue, a quick google search will pull up many results, as so I can keep my children safe and with a father.
- Bordentown, NJ, USA
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The contact owns a 2008 Ford Fusion. The contact stated while driving at 25 mph, the brake pedal was depressed and failed to stop the vehicle. The contact stated he then used the emergency park brake in order for the vehicle to come to a stop. The vehicle was taken to local dealer haldeman Ford located at 607 NJ-33, trenton, NJ 08619, (888) 461-7845, where it was diagnosed with needing an alb module replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
After applying my brakes on a close call my break pedal no goes all the way to the floor. Takes a long distance to stop. I brought my vehicle in to have it fixed and apparently the ABS control module and hydraulic brake controller will not re-engage! Ford wants close to $2000 for a replacement. After research I believe it is a faulty factory ABS control unit
Upon applying the brakes to slow down in order to make a right turn, the pedal went to the floor and braking was very slow/soft. It did not recover after stopping and restarting the car. Was able to get to my mechanic who discovered a failed ABS hydraulic pump control unit.
Brake pedal goes all the way to the floor after ABS system triggers, brakes get extremely soft and take weeks to return to normal usually after having to force a hard stop. I've taken it to Ford service and they could not recreate the problem, they gave me list of repairs. Recently, a mechanic attempted to fix it but still didn't fix the spongy/soft brake petal. See attachments of repairs and Ford service's explanation. Please do a recall this is a safety issue now.
Brake pedal goes all the way to the floor after ABS system triggers, brakes get extremely soft and take weeks to return to normal usually after having to force a hard stop.
The contact owns a 2008 Ford Fusion. While the contact's son was driving 25 mph, the brakes failed when the brake pedal was depressed. The brake pedal traveled to the floorboard and the vehicle drove through an intersection. There was no crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided a case number. The contact was advised to take the vehicle to a dealer for diagnostic testing. The failure mileage was 149,172.
The brake pedal goes most of the way to the floor with 90 percent loss of brake pressure causing the vehicle to take a longer amount of time to stop when the ABS system activates on slippery roads or when driving on bumpy road conditions. This has happened repeatedly for over a year. The last incident was 02/26/2019 and almost disabled the vehicle with its severity.
The hydraulic control unit for the brakes is not working properly. This occurred after the vehicle tires spun slightly in about 1/2-1 inch of snow while pulling out of a parking spot onto a paved city street triggering the asb. The vehicle was parked inside a garage for a week before being driven again and the braking problem discovered. Now when you press on the brake pedal to slow down or stop, it fades down before coming to a hard stop and the vehicle takes a greater distance to stop. There is great concern that the brakes will fail completely, causing an accident. This issue should be addressed as a safety recall.
The contact owns a 2008 Ford Fusion. While driving over a bump in the road, the brakes were applied, but the vehicle did not immediately stop. The contact was depressing the brake pedal to the floorboard. The ABS indicator illuminated and flashed. Also, while at a stop, the brakes lost power and did not stop the vehicle when the brake pedal was depressed. The contact called columbia Ford Kia at 860-228-2886 (located at 234 willimantic rd, columbia, ct 06237) and was informed that they did not know about the failure. The failure recurred. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 146,000.
While driving on slick roads, during a braking event the antilock brakes activated. After that for the next two hours, while driving in very slick conditions, when the brake pedal was applied it basically went to the floor. Brake pedal had to be pumped to get the brakes to work. This has happened on two separate occasions.
Brake pedal goes to floor had new brakes all the way around new master clinder had system bleed 4 times keeps coming back after ABS kicks very danerous please help
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- Waldorf, MD, USA