This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake pedal fade. When applying brakes, pedal goes almost to the floor resulting in panic type reflexes. Have had issues not being able to stop in allotted time. Has happened in the past, but seemed to have "corrected" itself. Recently have had snowy, wet road conditions and issue has come back. Very unsafe, could result in an accident, could result in injury and/or death. Read a lot of complaints about same issue. This should be investigated and recalled for brake failure. This is a definite safety risk, not only for the occupants in the Ford, but also for any vehicles and/or pedestrians in the area when brake pedal fails. Mileage on said vehicle is 142,977. Not sure of date when first happened. Pedal fade when at stop, trying to stop, city roads, highway speeds, basically anytime brake pedal applied.
Upon applying the brakes when approaching a stop light and going over a small bump, the brakes failed and it took extended distance to stop creating a hazardous event almost causing an accident into another vehicle. Since event occurred, the brakes feel spongy and it takes extended braking distance to stop. After research and diagnostics I was informed it is the ABS modulator failing. I called Ford to discuss the issue and inquire about the amount of the complaints, but yet no recall has been issued. The girl I spoke to suggested going to a Ford dealership to have a diagnostics test performed. She also kept restating the airbag issue. I requested to speak to a supervisor. She responded saying she would transfer me, however, she just redirected me to the main menu.
I finally got the ABS control module replaced in the Ford Fusion after living with 'soft brakes' for many years. When an ABS event occurs, the pedal goes soft immediately after, and the braking distance significantly increases. The ABS warning light never came on. Ford should be more responsible about taking care of this defect before people get hurt.
After an ABS braking event the brakes become soft and hit floor, greatly increasing the stopping distance and force needed to break and slow down and stop the car. This is the same issue as the current investigation "PE 16-017"
In November of 2017 my break pedal became unresponsive and would go all the way to the floor when's pressed. It would break after I pumped my breaks but breaking was still compromised. I replaced my master cylinder and bled my breaks, checked for leaks to no avai. I took it to a mechanic and he's could find nothing wrong but suspected the ABS hydraulic control unit. This issue can only be handled by Ford dealerships. No harsh breaking occurred to cause the issue and I narrowly avoided an accident due to the failure (I had to swerve into the oncoming lane to avoid the accident). I feel this is a safety issue and should be recalled because I researched it and found numerous complaints that are similar to mine and I could've seriously injured myself or others due to the problem.
- Macon, GA, USA
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The contact owns a 2008 Ford Fusion. While attempting to stop the vehicle, the brake pedal extended to the floorboard and caused the stopping distance to be extended. While inspecting the vehicle, it was discovered that the brake fluid was low. After refilling the brake fluid reservoir, the failure continued. The vehicle was not diagnosed or repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 90,000.
The contact owns a 2008 Ford Fusion. While driving 15 mph, the brake pedal was depressed and failed to respond. As a result, the contact rear ended the preceding vehicle. A police report was filed. The vehicle was taken to pittsboro Ford (1245 thompson St, pittsboro, nc 27312, (919) 542-3131) where it was diagnosed and the abm and master cylinder were replaced. The manufacturer was notified of the failure. The failure mileage was 260,000.
2008 Ford Fusion brakes are sinking all the way down to the floor at 93K while in motion. I see a lot of complaints from others online, but no confirmation that Ford will take care of the matter or it being listed as a recall. Also the driver seat warmer does not work.
I was driving on a slushy road and braked. The ABS kicked in and now the pedal goes to the floor to stop. Research shows me this is an issue with 06-09 Ford Fusion's hcu.
On several occurrences in the past, my brakes have "gone soft" after a need to slam on the brakes or hitting an icy patch of road. On 05 January 2018, I had a need to slam on the brakes in traffic. After the initial need to hit the brakes, I needed to hit them hard again to avoid hitting another vehicle. I ended up swerving into a ditch, which I believe is a direct result of the brake issue on my car. Had I been able to stop properly, I feel that this accident could have been avoided. It's disturbing to me that these brakes have never been recalled with so many instances of such an issue.
After the ABS engaging while slowing down on a slippery road, the brake pedal is now spongy/ has a longer travel than normal. Vehicle exhibiting same symptoms as the investigation already underway.
Takata recall airbag on recall for over a year and no fix in sight was told not to put anyone in my front seat Ford will not give a loaner. Also now my ABS systems is having trouble and they have not issued a recall even though others are experiencing the same trouble. Car is literally a death trap. When driving I have to push brakes to the floor and pump them to get it to stop my brakes and rotors are both good
This is a continuiny problem with the brakes. When braking hard during rainy or snowy conditions, the brake pedal goes soft. You still have brakes, but I need to pump them for maximum stopping. In past years we have had them basically reset themselves over a short period of time. If you check on line forums, this is a common problem. My dealer drained and replaced the brake fluid, and wants to replace rubber componets in the system, as he feels they may be compromised. He informed me that draining the lines did not fix the problem. Online forums from many customers say that they spent big bucks replacing different items, and not having any results. I asked that I get a guarantee that the fix they propose will work. No such luck.
Brake pedal loses almost all power when braking over small bumps or pot holes or on slippery surfaces. Faulty ABS hydraulic control unit. Hydraulic valves gets stuck causing the issue to occur. Can lose complete braking power for days to weeks at a time
When applying the brakes on a snow-covered road the ABS turned on. After that event the brake pedal went very soft and did not stop the car. Now the brake pedal goes all the way to the floor. It seems to be the same problem everyone else is having with the ABS hydraulic control unit design flaw.
The contact owns a 2008 Ford Fusion. While driving 30 mph, the wrench warning icon illuminated "powertrain fault". the contact depressed the brake pedal and it traveled to the floorboard. The vehicle was eventually able to stop and pulled over to the side of the roadway. The vehicle was towed to odaniel Ford Mitsubishi (631 Lincoln hwy w, new haven, in 46774, (855) 973-4169) where it was diagnosed that the electrical throttle body and ABS failed. The electrical throttle body was replaced, but the contact was informed that there was no repair for the brakes. The contact's brother retrieved the vehicle from the dealer after the repairs. While driving 30 mph and approaching an intersection, the brake pedal was depressed and failed to engage. The vehicle was able to come to a stop after traveling through an intersection without a crash. The vehicle was not taken back to the dealer for diagnostic testing. The contact did not feel safe driving the vehicle. The manufacturer was notified of the failure and stated that there were no recalls. No assistance was offered. The failure mileage was 196,625.
I drove over a rough patch of ice going 40 mph in a city and the ABS engaged. However, the brake pedal went to the floor, and I ended up in the middle of an intersection. Since then, my brakes have been spongy and require more pressure in order to stop my car.
I was driving my 08 Ford Fusion I went to stop at stop light my brake pedal went all the way to the floor to wear it felt like I had to push it all the way to the motor for it to stop. This has happened to me the total of four times in the 16months that I have had the car. Usually if you keep going forward then backwards the brake would come back but this last time the brake pedal never came back and is all the way to the floor. I took it to well known shop they changed mater cylinder also brakes and rotors. My brake pedal still goes all the way down this has also been bleed several times.
This problem occurs while in motion, and only after the ABS system is activated. After the ABS system is activated the brakes get very soft. When in this state, the brake pedal goes almost to the floor before the brakes slow the car, and I am very concerned about stopping distance and also the extra time it takes to depress the brake that far. The system typically does not recover from this until the car is taken in for repair and even then, the repairs often do not fix the problem. Three times we have taken it in, the last two times to the dealer. New rotors (replaced twice), master and slave cylinders, pads, system flushing will sometimes temporarily fix the problem however it recurs. Thousands of dollars spent and the problem persists. We feel we have an unsafe car we cannot drive or sell to another person. Otherwise the vehicle runs well. This has been going on for two or three years. The problem most recently occurred after a snow event on 12/18/2017 however, it seem to happen every time the ABS is engaged.
A D V E R T I S E M E N T S
- Janesville, WI, USA