This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Fusion. The contact stated that the trunk latch was inoperable. The failure nearly caused the trunk to slam on her hand. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
Passenger door latch/lock broke, unable to open door from the inside. I have own this Fusion since 2008 this is the third time a door latch/lock has broken. The previous two times have been on the driver side, first time mileage was around 40,000 second time was around 80,000. Believe this can be a safety issue is the car is into a car accident or is force into the water the driver or passenger would be unable to escape the car.
Driver's door on left side of vehicle, door lock and unlock latch broke, rendering door inoperative, can only enter and exit vehicle by using outside door latch (roll down window, reach your arm out, pull latch to open, roll window back up and exit vehicle, but will not lock) and door will no longer lock, remains unlocked at all times, part number 6E5Z5422601A is the faulty part plastic breaks jamming the unlock latch from moving. The chrome plastic of the handle is nice, but clearly a metal composition should have been used in the design instead of plastic, after researching on the web appears to be several consumers with the same issue. Part prices range from $70 - $192 depending on the seller / business, such and issue that even the chinese are making money by manufacturing the part. Safety concerns are exiting the vehicle in an accident, the driver is trapped, have not seen anything on web of accident deaths due to fault, but I'm sure it's coming.
The contact owns a 2008 Ford Fusion. The contact stated that the front driver side power locks failed. In addition, the rear drivers and passengers side power locks failed. The contact also mentioned that the window had to be opened manually and the doors would have to be opened from the outside. The vehicle was not diagnosed or repaired.. the manufacturer was notified of the failure. The approximate failure mileage was 98,000.
Used interior handle on a Ford Fusion 2008 in a normal manner, and it snapped off. The car can no longer be opened from the drivers side. After a search online, it appears this has happened to numerous people.
We own a 2008 Ford Fusion 6 cyl. AWD. Shortly after we bought it we started having trouble with the rear passenger door. The door handle on the outside will not go back into place and the door will not shut. The drivers door handle on the inside broke and cracked and door will not lock. Here lately when we are driving all of a sudden the car will sound like a sledge hammer is being banged underneath the car making the car shake. We were told that it is either the transferring case or some other car. It will cost $950 or $1500 for the part not counting labor fees. The dealership did not give us the warranty that they said it came with. We were told by the mechanic that this problem is common with the Ford Fusion and the Ford escape. For some reason the AWD wants to kick in when you reach 25 mph. If this is a common problem then these vehicles need to be recalled before someone gets hurt. Everyone that rides in our car and it starts acting up, wants to jump out of the car.
The contact owns a 2008 Ford Fusion. The contact stated that the door locks were not functioning properly. At times, when trying to get in the vehicle or once in the vehicle, the doors would not unlock; the failure would occur from the inside even if the contact used the door handles to open. The dealer and the manufacturer stated that they could not assist because they could not duplicate the failure. The vehicle was under warranty and the contact felt that it should be repaired. The failure mileage was 13,499. The current mileage was 13,701.
A D V E R T I S E M E N T S
- El Segundo, CA, USA