This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have received several letters from Ford regarding the airbag recall. Whenever I ask my dealership about replacing the airbags I am told that they are not available. I called Ford Motor Company and got the same response. What do I do?
2007 Ford Fusion. Consumer writes in regard to safety airbag recall no. 16S26/ NHTSA recall 16V-384. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
In 2016, I received a letter stating that my vehicle is affected by the takata airbag recall and that I shouldn't have anyone sit in my passenger seat. I was told that I would be contacted when parts were available and the airbag would be replaced free of charge. Since that time, I have never been contacted to have the airbag replaced. This year, I received a letter dated June 2018 basically telling me the same thing...that when the parts were available, the airbag would be replaced and that should happen during the second or third quarter of 2018. So far, I still have not received any word about replacing this airbag and it has now been two full years. I have not been able to travel with anyone in the front seat which has been a major inconvenience for my family. I have called Ford several times and left messages but no one ever calls me back.
In Oct 2018 Ford replaced recalled airbags bit after I got my car back I have a error light on dash that gives a code B2290 which is still stating that airbags are faulty.
Takata recall. The contact owns a 2007 Ford Fusion. While the vehicle was stationary and while driving various speeds, the air bag indicator illuminated without warning. The contact stated that the failure was intermittent. A dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA campaign number: 17V024000 (air bags) as a potential cause of the failure. The failure mileage was 82,250. VIN tool confirms parts not available.
- Washington, DC, USA
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The contact owns a 2007 Ford Fusion. The contact received a notification for an unknown NHTSA campaign recall regarding the air bags; however, the part was unavailable. An unknown dealer was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not available. VIN is invalid updated 11/29/18
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called covington Ford at 770-786-3432 (located at 9101 martin luther king jr ave, covington, ga 30014) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the dealer did not provide a loaner vehicle. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame. The dealer (towne Ford, 3535 southwestern blvd, orchard park, NY 14127, (716) 662-6500) was unable to determine when the manufacturer would provide the part. A loaner vehicle was offered by the dealer. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Inside door handles are made of plastic. And therefore they break. I have had three replaced at $250 per replacement. When a car cost 30,000 dollars, and it is made of plastic on the parts that are used most often, and a paint that is pealing. The clear coat is flaking off and make a care look unkept. Not sure I will ever buy another Ford product. My husband has a 150 truck 2008 and I tit is holding up fine.
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crossroads Ford Lincoln of southern pines at (910) 692-8765 (located at 1590 us-1, southern pines, nc 28387) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags), which indicated that the part was not available. The dealer was not contacted. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown Ford Inc, 420 merrick rd, lynbrook, NY 11563, (516)-599-0600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
2007 Ford Fusion. Consumer writes in regards to Ford motor's airbag recall. * as the consumer stated the manufacturer exceeded a reasonable amount time completing the recall repair.
I have been calling the surrounding dealerships to help my get my car in for the recall for over a year and a half and now that I have to pay for my renewal fees with the dmv, I have to get the car smogged and it will not pass due to the airbag indicator light not turning off. I was told that the part is not in yet and yet here we are late September 2018.
Was informed a year ago that the airbag on the passenger needed replacing and went ti the Ford Motor Co. On atlanta hwy. In athens ga. And was told of how long it would be to get it replaced because of manafacturing. When traveling we don't sit in the passenger side. To this date no contact has been made; over a year. No information was given or collected from me to take care of this issue. I want this problem fixed. This car was bought new (cash paid). Thank you in advance.
The contact owns a 2007 Ford Fusion. The contact received notification from the New York mva/dmv regarding NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brown's Ford of amsterdam Inc at (877) 801-2978 (located at 4419 NY-30, amsterdam, NY 12010) and was informed that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated air bag still is not replaced. Updated 12/18/18
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West herr Ford of rochester (4545 w ridge rd, rochester, NY 14626, (585) 352-1200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Minden, LA, USA