This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My boyfriends mom was up north driving and the latch on the driverside door stopped working. She's 60+ and still years later has to tie her door close and climb over the passenger seat to get in the car. I can get it closed if it's accidentally opened just like an inch but the door absolutely cannot to opened any further.
The contact owns a 2007 Ford Fusion. The contact stated while driving approximately 55 MPH, the brake pedal had to be depressed with extra effort to stop the vehicle. The ABS, traction control, wrench, and oil lights were illuminated on the instrument panel. The vehicle was taken to a local mechanic to be diagnosed. The dealer informed the contact that the brakes needed to be replaced. The ABS was replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 162,000.
I was involved in an accident on 11-30-19 due to my brakes not allowing me to stop in time and hitting a car in front of me. The car was stopped in the road, waiting to turn, and I tried to stop but I couldn't in time. It caused enough cosmetic (only) damage to my car that my insurance company is filing it as a total loss due to the cost of repairs compared to the value of my car. I will probably be forced to keep it though since I can't afford a new car, since I'm on a fixed income. My daughter is helping me to understand what we have to go through to keep it, to get a salvage title and then apply for a rebuilt title. I just wanted to report this in case my car will be included in the Ford brake recall.
On my 2007 Ford Fusion which I have owned since 2015, whether stationary or in motion the sun visors will not stay in position and will droop, causing road visibility issues, making it difficult to see the road or block the sun properly. It has been an issue since the car was purchased.
- Wichita, KS, USA
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The idler pulley bolt has broken on my car four times. The bolt keeps breaking causing the idler pulley to be sideways and making the belt squeak (that's how I know it has happened). The belt has never came off because I always stopped when I heard it and had the car towed to the dealership. The first time it had to be fixed was 3/27/15 at 134173 miles. It broke again on 5/25/18 at 157899 miles. Then once again 9/28/18 at 159283 miles. It was towed into the dealership today 6/4/19 with 161231 miles. I have seen multiple complaints on the internet for this same concern. This could be a serious issue if someone was driving down the road and it broke! I have complained to Ford Motor Company and they say there is nothing they can do and there is no permanent fix. They told me I could file a complaint with Y'all.
Driving at 70 mph on the interstate, car suddenly shudders, wrench light comes on. I immediately pulled onto the nearest exit ramp and drove at reduced speed until able to stop. Shut off car, then turned ignition key to check diagnostics. All good" started car, drove maybe 50 ft when wrench and emissions lights came on and car went into 'limp' mode. Got off of ramp and shut off car for 5 min. Restarted car, emissions light on only, but car was drive-able drove 20 miles @ 60-65mph with no problem until I got home. Outside temp was -5F. Next morning checked car with obd2 diagnostic tool. A 'P2110' code appeared, signifying tac/PCM isssue/S. after checking earlier NHTSA records, this has happened many times! my wife uses the same car, and if what happened to me happened to her, most likely the results would have been fatal!!! is someone dying have to be what will get a recall" please do something. Thank you.
"takata recall" the vehicle was, in motion, on a highway, braking, due to icy weather. The problem that created the unsafe condition was road conditions, neither airbags deployed, vehicle first hit the right side of the bridge the went across lanes hit the right side the ended up horizontal in the roadway when struck by an F150.I believe airbags should have deployed causing less damage to my daughter and her friend as in the owners manual states it as a safety feature. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Idler pulley when driving the idler pulley broke I was making a left turn I end up hitting an island breaking to my tie rods on the outer tie rods on both fronts this is the fifth idler pulley Ford motor credit charge me $500 to fix it it's been less than 200 miles I took it back and they want to charge me $165 for a diagnostic for the same problem this is ridiculous
"takata recall": this recall has been in effect for years and the dealership still does not have the passenger frontal airbag inflator replacement part, nor can they provide me with an estimated date they expect to receive the parts and repair my vehicle. The only option they offered was to add me to a waiting list, which I've been on since I was notified of the recall years ago. In addition, the dashboard is warped due to high heat around the passenger side airbag. Thru research, I discovered that the ammonium nitrate used in takata airbags can become unstable over time, especially after exposure to temperature fluctuations and periods of constant high humidity. I live in nc, which is zone B one of the three priority zones. The dealer has offered no remedy and I was told that they no longer have any loaner cars available. This the only vehicle I have for transportation so I have no choice but to drive it. A remedy to this problem should be provided immediately before more people die or are seriously injured.
In Oct 2018 Ford replaced recalled airbags bit after I got my car back I have a error light on dash that gives a code B2290 which is still stating that airbags are faulty.
Inside door handles are made of plastic. And therefore they break. I have had three replaced at $250 per replacement. When a car cost 30,000 dollars, and it is made of plastic on the parts that are used most often, and a paint that is pealing. The clear coat is flaking off and make a care look unkept. Not sure I will ever buy another Ford product. My husband has a 150 truck 2008 and I tit is holding up fine.
1. dashboard compartment knob broke off. 2. driver's interior door knob broke off. 3. driver's seat the seams came apart. 4. diver's exterior mirror fell off, had it replaced but the knob inside on door panel does not work for it, or does the defrost for that mirror work any more. Need pictures will email them asap
There is a problem with my car that is very dangerous, and could be life threatening to me and others. Under certain conditions my brakes will not work. It happens when the road is wet or has snow on it. A few different things has happened which apparently depends how slippery the road is. When braking sometimes there will be a odd noise which I think is the safety braking feature, but even that doesn't seem to work correct. The worst is this. Again, when slick or slippery roads. There have been numerous times when trying to brake I have lost all braking. The brake pedel goes completely to the floor. On a few occasions this happened while trying to stop before a stop sign and ended up in the middle of the road. This has happened going at a speed of 10 to 55 mph. Twice this happened where the stop sign was at a road that was 55 mph. You can imagine what could have happened. I have read online that others are having the same problem. Why has nothing been done about this potentially deadly situation " for crying out loud. Does there have to be deaths before action is taken ? the car was taken to a local dealer and they said the brakes needed to be blead. They seemed to be aware of this problem....again, why and the hell is nothing being done about it ? next I am going to write my state representative or someone who can make something happen. I believe I wrote to you before, but lost the paperwork that came. But it doesn't look like nothing was being done about it anyway. Oh, and when the brakes were blead by the dealer it made no difference. At least when other car manufacturers have recalls something appears to be done about it. Here in the good ole usa things seem to drag on and on and on. So does that mean foreign manufacturers are more considerate for our safety than own country " I want action.
Brakes - on many occasions while driving on the highway and city street I find I have to press the brake all the way to the floor for the car to fully stop and I have been in many close call fender benders. Electrical - the left turn signal stopped working in route to work, so I assumed the bulb blew out. However, when driving the car again the turn signal started working again. For the two weeks the left turn signal worked intermittently which made me very nervous when making left turns. As of now the left turn signal is working again with no intermittence and I don't know if/when the turn signal or something else will stop working out of the blue or why this happened in the first place. Trunk leakage - the tire well in the trunk as well as the spare tire area was full of water and not sure where the leakage is coming from. I have had the car 9 years and don't recall water in that area. At this point I don't place items in the trunk for fear of it getting wet on a heavy rain days here in Florida. Vents - I had to remove the defrost vent above the dashboard because the lining that holds it in place is bent and warped A/C - continues to malfunction, I have had the air serviced multiple times and when working it's great but then the air becomes less cool and goes completely hot. This is torture during the summer.
Takata recall it has been 15 months since I received my recall notice and I have yet to receive the second notice that parts are available. This is beyond unacceptable. The passenger side on the console is swelling around the edge of the airbag and the I'm scared to death that the airbag is going to explode at any moment. I don't let anyone sit in the front passenger seat because of the danger. I also tried to sell the car privately with full disclosure of the recall and the faulty ABS module that sill hasn't been recalled. No one would buy it. Four different car dealers told me they wouldn't take it as a trade in because of the airbag and other known issues with this model year Fusion. I'm stuck with this deathtrap until the end apparently because Ford doesn't care or they'd buy the pos back. I'll never buy a Ford again and I'll advise others to take their business to Chevy/GMC. I'm searching for a lawyer to sue Ford Motor Company.
I have been driving with a bad throttle body unit which causes the car to go into "limp mode", this is happening 4-7 times a day. I was told about a recall for this very dangerous and untimely issue. I was told that the NHTSA had listed a recall for this problem. However, I am not included. My car does this with no warning! it is very dangerous! I was just on the interstate when this happened in front of an 18 wheeler. Very dangerous indeed!
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- Warren, MI, USA