This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on the thruway when the car started to stall a green wrench light went on. I pulled over and shut the car off then I stared the car it was fine. The car had 24,000 miles on it. When the car had 33,110 on it I was on the thruway it seemed to stall and lose power. I limped home. I called Ford they said I have to bring it in but the green light must be on. To test it. The cars green light came on the car started to stall and lose power so I drove it to the Ford dealership. The car lost power it will go 21 mph. It has 33,226 miles on it. The dealership said no recall on it and no customer satisfaction program. So I was told to drive it home yes drive it home and come back in two days.
I have been driving the less in the thirty days after purchasing it and it started making loud squeaking noise, I told the dealer about it and he said it wasn't anything major it does it when you first start the car. It continue to get louder so I had a certified person to check out the noise. When I let him listen to the car, he looked under the hood and noticed that the idler pulley was leaning to the side and that he didn't how know I could drive the car with the idler pulley leaning. I called the dealer right then and explained to him what was going on. He then told me that he couldn't do anything about it because it has no warranty. He suggested that I let someone else to put it on. When I did what he told me the person who checked out the said that it was broken and I needed to take back to the dealership. I had the car towed because I couldn't no longer drive it. The company told me that the person who checked out my car broke it. I pulled up the car fax on the car and found out that the idler pulley broke on the car a year prior before I purchase it. I want the dealership to be responsible for fixing my car.
The contact owns a 2007 Ford Fusion. While driving approximately 65 mph, a loud noise emitted from the engine and the vehicle began to jerk violently. The contact maneuvered to the side of the road and the vehicle was towed to an independent mechanic. The malfunction was contributed to defective engine cylinder coils which were identified as numbers five and six. The contact planned to notify the manufacturer of the problem. The failure mileage was 49,582. Updated 06/05/12 the consumer stated that further investigation showed engine failure due to computer sending too much fuel to the cylinders. Both engine and computer were replaced. The original diagnosis of coil failure was incorrect. Updated 06/07/12
The contact owns a 2007 Ford Fusion. The contact stated that while driving 45 mph, the vehicle started to hesitate and stalled without any warning. The vehicle was taken to a local mechanic who diagnosed that the ignition coils malfunctioned, causing the PCM to burn. As a result, both the ignition coils, spark plugs and PCM needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 58,100.
My transmission was acting funny and the check engine light had come on earlier in the day but went away. I took my car to Ford and was told the check engine light was from the gas cap and they couldn't get the problem with the transmission to duplicate. The car's RPM's stay up around 2000 RPM's on a cold start and the when shifting gears they will go up to around 3 and hold for a long period of time before it shifts. I drove a manual for 12 years and I know that this should not happen with an automatic transmission. I showed the dealer the tsb concerning the RPM issue but they didn't care. I started researching the issue online and have found this is a growing problem. I just wonder how many people haven't made their voices heard or haven't experienced the issue yet. Ford needs to fix this problem with the transmission before it gets some killed.
- Marietta, GA, USA
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The contact owns a 2007 Ford Fusion. The contact stated the vehicle stalled suddenly while the contact was entering an intersection. A local mechanic repaired the coils, spark plugs and computer, which caused the vehicle to stall. The manufacturer denied any assistance with repairing the failure. The vehicle was repaired. The failure mileage was 69,000 and the current mileage was 70,000.
The contact owns a 2007 Ford Fusion. The contact stated that the vehicle began to jerk once started. The vehicle was taken directly to an independent repair shop and the vehicle stalled while driving 30 mph. The vehicle was then towed to an authorized dealer and the contact was informed that two of the engine coils failed, causing the computer to fail. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 59,181. Updated 11/16/11... the catalytic converter was replaced, updated 01/06/12
Was driving 2007 Fusion down the highway. Vehicle began to lose power. Check engine light came on. Pulled car off to the side of the road and turned car off. Sat on the side of the road for about 5 minutes and restarted vehicle. Vehicle restarted and check engine light went off. Took vehicle to dealer but they could not find any problems or duplicate it.
2007 Ford Fusion engine light comes on and engine shuts off. Consumer states the vehicle is still having problems. The consumer stated the vehicle has been in the shop three times. For the same issue.
A D V E R T I S E M E N T S
- Niagara Falls, NY, USA