This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Fusion. The contact stated that while driving at 30 MPH, there was an abnormal metal sound detected. The vehicle began to shake abnormally and stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed her the failure was due to the axle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
I didn-??t know or the incident with the car until I purchased and started noticed The way it drives. It do have a problem with acceleration while shifting gears, and also loses power with A/c turned on.
The car never gave any indication of a problem. No check engine light, smoking, not even oil usage for that matter. I checked the oil every time I got gas because I bought it 3 weeks prior. Then was driving to interstate to work when I hear jt start clicking immediately got a oil light then dies and was stuck on interstate cars zoomomg by at 80 if I were in the center lane I would be dead.
The contact owns 2007 Ford Fusion. The contact stated that at start-up, the battery warning light illuminated. The contact stated that the serpentine belt detached which caused the power steering to be inoperable. The alternator was also not charging due to the failure. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
The contact owns a 2007 Ford Fusion. The contact stated that the structural integrity of the vehicle was flawed because the idler pulley bolt fractured internally and caused the vehicle to seize. Also, the battery indicator illuminated and the steering wheel was extremely difficult to turn. When the failure occurred, the vehicle had to be coasted off the road and towed to a repair facility. The mechanic replaced the idler pulley four times and the tension pulley also had to be replaced. The independent mechanic diagnosed that the bolt frayed at the end several times. The dealer was not contacted. The same oem parts were replaced; however, the manufacturer indicated that there was no recall remedy to provide a solution. The pulley well was not functioning concerning the belt and the vehicle remained parked at the contact's residence. The failure mileage was not available.
- Newark, NJ, USA
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I was driving at 25mph and the car started revving on its own. I had to slam on the brakes. This happened twice so far. City street. Straight. Both times.
Driving at 70 mph on the interstate, car suddenly shudders, wrench light comes on. I immediately pulled onto the nearest exit ramp and drove at reduced speed until able to stop. Shut off car, then turned ignition key to check diagnostics. All good" started car, drove maybe 50 ft when wrench and emissions lights came on and car went into 'limp' mode. Got off of ramp and shut off car for 5 min. Restarted car, emissions light on only, but car was drive-able drove 20 miles @ 60-65mph with no problem until I got home. Outside temp was -5F. Next morning checked car with obd2 diagnostic tool. A 'P2110' code appeared, signifying tac/PCM isssue/S. after checking earlier NHTSA records, this has happened many times! my wife uses the same car, and if what happened to me happened to her, most likely the results would have been fatal!!! is someone dying have to be what will get a recall" please do something. Thank you.
The contact owns a 2007 Ford Fusion. While driving various speeds, an abnormal noise was heard coming from the engine compartment. There was no warning indicator illuminated. On three occasions, the idle pulley bolt fractured and needed to be replaced. The failure recurred. Foster Ford, Inc (311 Arizona ave, holton, ks 66436, (785) 364-4646) was notified by phone of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.
While driving on a highway the wrench light illuminated and I experienced an unexpected, sudden loss of engine power and acceleration. The vehicle rapidly decreased in speed from highway speeds to barely being able to maintain speeds of 20mph. Engine power and vehicle speed are severely and rapidly reduced without warning while full function of the power steering, power braking, lighting, and climate control systems are not effected. No sign of the issue the next day, once the car is turned off and back on. This seems to be a widespread and documented problem with the electronic throttle body including an investigation and two separate "customer satisfaction programs" to repair model years 2009-2013. Apparently the same throttle body part is interchangeable from years 206-2009 so likely it could be widespread in these model years. This is incredibly dangerous and needs to be a full recall.
Tensioner pulley disconnects from engine causing the drive belt to come off. This has happened to the referenced vehicle for (4) times since 2008 and at each time said vehicle was in various stages as follows: 1st time was in motion in the middle of an intersection while taking a left turn; 2nd time was in motion in a parking lot right when turning into parking space; 3rd time was prevented when taken to dealership because of a squealing sound coming from the engine when gas pedal was used; and the 4th time it came off when starting the engine while parked in the driveway at my home. Each time it was replaced it was taken to the Ford dealership where it was purchased and each time it has not been fixed properly. At this time there is a squealing sound starting to come from the vehicle when it has been started but diminishes after engine has warmed up. Now I feel it's only a matter of time before the unthinkable will happen.....
Idler pulley bolt has broken twice in the 2 years I've had this vehicle. Each of the bolts snapped and got stuck in the engine block. When the bolt breaks it results in a loss of power steering, the engine starts to overheat, and other issues occur due to the serpentine belt coming off track. Each time this has happened to me on a very busy highway and almost caused a collision.
The dashboard around airbag portion has come apart and is rising up all the way across the dashboard. Passengers' side the seat belt light and seat belt buzzer goes off. Have notified Ford. No compensation. Do not have pictures available, but if needed will email them asap. The consumer stated there were toxic gases leaking from the airbag compartment which tampered with the adhesive on the dashboard. The dashboard began to bubble up around the compartment. The seatbelts would not release. The consumer's grandchild had to wriggle out from under the seat belt. The seatbelt had to be unscrewed from the floor to release the pressure on it. The interior dashboard light, radio, clock, mileage, and cd player would not operate. The engine light illuminated, the driver's seat seams began separating, the brakes stick, the interior door handles broke off, the rearview fell off while driving, and the tires had a constant leak.
Takata recall engine goes into limp mode while driving down the interstate. Wrench appears and engine does not go above 2500 RPM. Shut vehicle off, it runs properly. Then it does it again.
Either in 2008 or 2009, shortly after purchasing a brand new 2007 Ford Fusion, I was greeted with the first major issue of my brakes going out on me while driving. Find out this was due to a defective master cylinder. The engine light turned on within 3-4 years of having the vehicle, and was found to be related to the thermostat, the engine would always run towards the cool end, never going above 1/3 of the way to the halfway mark. That was fixed after years of failed attempt. And all the while, I never had a functioning air condition unit and would have to repair yearly, and then found to be related the car always running too cool. Over the past two years, I have had to replace the gasket twice, because oil would appear in places it should not (I always maintain my car by doing the oil changes, etc on time). This past Sunday, I was driving and going around 70 mph when my car started to decelerate to 65, then 60, then would not go past 40 so I pulled off the interstate and drove back home. Over the next couple of days I smelled burnt oil, and the same issue with oil being where it should be happened again. Mechanic is telling me it is done, and after researching, this is not something unique to just my car. This is dangerous and people have reported many horrifying stores on the same issue, with some people's Fusion combusting and stalling them on the highway. I did notify the Ford company today of all the safety issues and other issues related to my car, just so they have it documented on their end as well. I am appalled this car does not have recalls other than the one related to the airbags, which they can not fix yet, posing my passenger at risk.
The contact owns a 2007 Ford Fusion. The contact stated that the vehicle was taken to an independent mechanic to have the clutch replaced. While having the repairs completed, the technician fractured a torque mount that connected the engine to the transmission. All the parts were replaced on the vehicle. After the repairs, while driving in the snow and changing lanes, the front passenger side wheel started spinning. As a result, the contact discovered that the torque mount fractured again. The contact heard a knocking noise in the transmission. The vehicle was taken back to an independent mechanic who was unable to diagnose the vehicle. The torque mount was replaced again. The manufacturer was made aware of the issue. The failure mileage was approximately 106,000.
While driving, car would intermittently jerk for no reason. Then, while sitting at a traffic light in the turn lane, car stalled and died. I just purchased this vehicle (134,000+ miles, detailed service records and mechanics diagnostic prior to purchase). Apparently, the previous owner also complained of the car stalling and had replaced starter and tcm and had throttle cleaned but (unbeknownst to me), apparently none of these things fixed the issue. I spoke with one Ford dealer who serviced the vehicle and was told that although the owner complained of the problem, they were not able to recreate the problem. I have searched various forums and found that other drivers have experienced the same issue. It also appears that Ford vehicles 2009-2011 with less than 150,000 miles experiencing the same problems were listed under a recall but not 2007. It seems if the same issue is creating a driving safety hazard for earlier model cars, those vehicles should also be included under the recall.
Idler pulley bolts failed causing loss of power steering and alternator. Vehicle was stationary at the time. If this happened while driving on a highway, vehicle would be difficult to steer. This is the second time this part has failed in 6 months.
The idler arm bolt has broken 4 or 5 times now. Once it happened while driving but thankfully we were able to pull over to the side. Last time was in a parking lot
Loss of power while driving along highway or city street. Car goes into limp mode as you pull to the side of the road, a wrench symbol lights up on the dash. Shut engine off, restart engine and the wrench symbol goes away and the car runs normally. Until the next time, which may be months to years.
The contact owns a 2007 Ford Fusion. The contact stated that the ignition switch was turned to the on position, but the vehicle did not start. The vehicle was examined by an independent mechanic who diagnosed that the battery failed and needed to be replaced. The vehicle was repaired, but failed to accelerate. The independent mechanic later diagnosed the vehicle and stated that the pulley bolt failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
A D V E R T I S E M E N T S
- Lake Ronkonkoma, NY, USA