This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Loss of power, car would not go, stuck in busy traffic, shifts very hard transmission slipping. This has happened about tree or four times now. Called dealer they say they are unaware of problem, but it is all over the internet everyone having problems. Took it in but cost me 400 because of course it is out of warranty. Reprogrammed my transmission but now shifts at a higher RPM causing lower fuel mileage. They are having problems with the throttle bodies going bad because this was a collaboration with Mazda. Very expensive repair. No way these should be going bad at 70K. They need to replace transmissions at their cost.
On Feb 19 2014 at 8:30 as I parked my 2007 Ford Fusion in my driveway I was unable to remove my key from the ignition. I noticed my steering wheel would not lock. Made sure the vehicle was in park and still the key would not turn all the way back so that the wheel could lock and key could be removed.I looked online to see hundreds of same problem with key getting stuck. And most of them had to do with gear shift silver button not releasing to let key turn all the way. Seeing these many same problem should warrant a recall to this problem.
While driving on the highway the engine started to run rough and within a minute the engine quit and couldn't be restarted. Luckily I was able to coast to the side of the highway. The engine had the same fault as identified in NHTSA tsb-13-4-17. The PCM unit failed, causing damage to multiple on-plug ignition coils. I believe that the Ford tsb # for this problem is 06-18-15. This is a 6-cylinder engine. I believe this is a safety issue because of the sudden and complete onset of loss of power.
The contact owns a 2007 Ford Fusion. The contact stated that while driving approximately 72 mph, the vehicle began to vibrate and back fire. The engine was turned off however, the vehicle failed to restart and was towed to an independent mechanic for diagnosis. The mechanic informed the contact that the faulty PCM circuit board overheated and caused the four coils to melt. In addition, the catalytic converter was damaged. The vehicle was repaired excluding the replacement of the catalytic converter. The manufacturer was notified of the defect. The approximate failure mileage was 93,100. Updated 11/07/13
Driving on highway at about 65 miles per hour, car stopped accelerating and when pressed the gas pedal car actually continued to slow down. Also has started to not accelerate from a stopped position. Have almost been hit from behind as I was not able to accelerate.
- Liberty, MO, USA
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The contact owns a 2007 Ford Fusion. The contact stated that while at a stop light, the check engine warning light illuminated. The vehicle was taken to the dealer for diagnosis where it was stated that the transmission needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 53,000.
The contact owns a 2007 Ford Fusion. The contact stated that while at a stop light, the check engine warning light illuminated. The vehicle was taken to the dealer for diagnosis where it was stated that the transmission needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 53,000.
On June 1st my wife was on I-20 West of ruston, la traveling to monroe, la. The car suddenly lost power and had no response on the accelerator. She coasted to an exit and pulled over. The engine wrench light was on. She turned the car off and called me to come help.when I got there the car started and I drove it home without incident. I have since taken the car in to jim taylor Ford and was told the code indicated the problem came from the throttle body and it may have to be replaced. It has not happened again but I was told that other Fusion have had the same problem and some of the owners have elected to replace the throttle for safety. This could be a major problem in traffic if and when it a happens again. Something is faulty and Ford should fix this problem.
While passing another car my car lost power.I pressed the accelerator to the floor and nothing happen. I was almost hit head on by another on coming car. My certified Ford mechanic said it may be my throttle and I should replace it but he could not guarantee this would solve my problem. He said I was one many to have this problem with the 2007 Ford Fusion.
Purchased the car in 02/07, in 12/08 crankshaft pulley failed, 2009 fuel injection pump failed, 02/2013 T-stat and cv joint failed. 06/26/13, transmission failed. Torque converter, pump, and seal all failed in the car 204 miles after warranty expired. Gear slippage, and complete transmission failure is a major issue on this car, and there are many complaints regarding this issue. Many complaints of transmission failures, replacements, or rebuilds on cars with as little as 36000 and up.
I have owned my Ford Fusion sel V6 since June of 2009. In may of 2011 my ac went out within minutes of being used. I had stopped at my house for a minute in between errands and the ac worked when I turned the car off. When I got back in to leave again the ac would not work. A few weeks after that, my driver side inside door handle broke and I am no longer able to open the door from the inside. Now in May 2013, my passenger side door handle is broken the same as the driver side and the two back door locks have to be locked from inside because they don't work from the remote. I have also been experiencing a loud humming sound that sounds like the tires. However, after having the car looked at, I have been told that it is a problem with my transmission (not my tires at all) I see here where many of these issues have been reported but nothing is being done about any of these issues by Ford. This is the first Ford I have owned and it is going to be the last. I am looking at getting a different car asap.
In 2010 the PCM in our 2007 Ford Fusion went out and was replaced at a cost of approximately $1,300. Three years later while my wife and daughter was driving a very busy road, the lights on the dash board begin to light up which caused her to pull into a parking lot. Thankfully she noticed the blinking lights on the dash otherwise my family could've been hurt pretty bad in a car accident. We had the vehicle towed to the dealership to find out days later that once again the PCM had died and need to be replaced at a cost of approximately $3,000. Ford states the recall that was issued in 2007 was completed on the vehicle, however after reading the numerous complaints online, there needs to be another recall issued before several deaths occur due to this serious issue. The cost of the pair is ridiculous along with the amount of time that's required to wait on the part, which is two weeks. I'm asking that NHTSA to please recall Ford's vehicles for this recurring issue and going forward require Ford Motor Company to at minimum check the coils on their vehicles around 75,000 miles for potential PCM issues, it could save several lives.
SE V6 transmission. When pulling into a driveway to get rid of a tailgater in the city, I brought the car to a complete stop, then shifted the car into reverse after the other car had passed. I took my foot off the brake and put it on the accelerator, but got no response from the vehicle. I thought it had obeyed my command and shifted into reverse before I released the brake. The vehicle rolled backwards for about three seconds before the transmission actually shifted into reverse. This resulted in a loud bang since the car was already moving backwards at a couple miles per hour. This could have resulted in transmission damage.
I purchased this car used approximately a month ago. While driving at lower speeds, around 30-40 mph the transmission will not shift out properly. Gears get stuck at 40 mph and car will not accelerate in traffic. This is an extreme safety hazard and liability. Engine light has not come on for this issue either. Ford needs to recall these vehicles and replace the transmissions before a death occurs and/or major lawsuits filed.
I was driving using cruise control today going 60 mph on a highway with my 2007 Ford Fusion. All of a sudden, I felt the car jolt. I pressed the gas, but nothing happened as if the car was in neutral. I had to coast to the side of the road. I noticed that the warning light in the shape of a wrench was on. I turned off the car. When I turned it back on, the light was off and the car worked just fine. I looked up the description of the light in the owner's manual and it said it was related to a fault in the powertrain or throttle. I saw where several people have reported this exact problem with 2010 models of the Fusion. I just had to report that it happened on my 2007 model as well. I will be taking it in to get looked at. This is very dangerous. I could have wrecked or caused an accident because I could not control the speed of my car at the time. Someone will be killed if this problem is not resolved and a recall issued. I was really scared. There needs to be a recall. I will not be using cruise control until I am confident that my car is completely fixed.
My transmission was acting funny and the check engine light had come on earlier in the day but went away. I took my car to Ford and was told the check engine light was from the gas cap and they couldn't get the problem with the transmission to duplicate. The car's RPM's stay up around 2000 RPM's on a cold start and the when shifting gears they will go up to around 3 and hold for a long period of time before it shifts. I drove a manual for 12 years and I know that this should not happen with an automatic transmission. I showed the dealer the tsb concerning the RPM issue but they didn't care. I started researching the issue online and have found this is a growing problem. I just wonder how many people haven't made their voices heard or haven't experienced the issue yet. Ford needs to fix this problem with the transmission before it gets some killed.
My car stopped shifting gears on me and the warning light did not come on I took it to different mechanics and they said my transmission was going out and my car is to new for the transmission to be going out.
At approx. 85K miles on my 2007 Ford Fusion, there was a noticeable issue in the front end. Thought it may have been some slight damage to the front a end a while back and had a half axle replaced at 88K miles. No change since and have had many components looked at. Today, Ford tells me there are several codes in the computer related to transmission problems. No indicator light has ever come on to let me know I have been driving with a bad transmission. Many people on the Ford Fusion forum (fordfusion.net) had reported the same issue in models from 2006 through 2010. Ford bares responsibility for this issue and have swept it under the rug. Letting people drive around with a bad transmission, the computer never letting people know an issue exists is serious problem and safety issue.. last time I ever buy american.
The vehicle response to the accelerator is unpredictable and always delayed. Sometimes the car will interpret a small quick depression of the accelerator the same as flooring the accelerator. There is always a delay of two to three seconds before it responds at all. The same action can result in widely varying responses of the engine and transmission, apparently depending on the temperature of the air and engine. The accelerator is very touchy and seems to use only a small portion of the movement. That coupled with the transmission constantly shifting to set the engine speed at near idle in all but freeway driving makes manually controlling the speed within 5 miles per hour when near a shift point almost impossible. The constant shifting and refusal to slow down when the accelerator is released makes it impossible to manually control the speed of the vehicle accurately on hilly roads. This is a continuous problem, not a one day event.
- Cedar Rapids, IA, USA
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- Cleveland, OH, USA