This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2007 Ford Fusion. While driving 40 mph, the vehicle lost all brake function and rear-ended another vehicle. The air bags deployed. A police report was filed. The contact sustained injuries to the nose, neck, and hand. Medical attention was required. The vehicle was destroyed and towed. The manufacturer was not made aware of the crash. The failure mileage was 80,000.
The contact owns a 2007 Ford Fusion. While driving approximately 30 mph, the brake pedal was depressed and failed to operate as intended. The contact stated that the brake pedal traveled to the floorboard when depressed. The contact also stated that there was an abnormal grinding noise coming from the front of the vehicle. The contact stated that the vehicle recently received a complete brake job. The vehicle was not taken to be diagnosed or repaired. The failure recurred on three occasions. The manufacturer was not notified. The approximate failure mileage was 55,000.
After changing rotor and brake pad all around on vehicle the brake pedal still goes almost all the way to floor. Car will stop but not without some additional pumping and allowing more time to stop
While driving down a city road this morning at 40 mph, I applied the brakes as I approached the intersection. There was a red light and I was unable to decelerate normally or completely stop. The brake pedal depressed completely to the floor and I had very little control. I pumped the brakes feverishly. The brake pedal was very soft and hit the floor quickly. If it had not been so early in the morning, I would have been in an accident. Though I was able to slow my speed, I was not able to stop in time. I had to roll through the red light and turn right. This is not the first time this has happened. It happened before on the highway in rainy, inclement weather. The traffic was slow and I was able to avoid hitting the car in front of me. I attributed this to wet, slippery road conditions. I now feel something is truly wrong with the braking system.
- Simi Valley, CA, USA
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The contact owns a 2007 Ford Fusion. When the brake pedal was applied, the pedal traveled to the floorboard without warning. The dealer replaced the ABS module and ABS pump, but the failure recurred multiple times. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 49,500.
The contact owns a 2007 Ford Fusion. When the brake pedal was depressed, the brake pedal was spongy and slow to respond. The vehicle was taken to an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
I wanted to file my complaint on the brakes. I have had this vehicle since 8/07 and have had a few mechanics check the brakes. If I hit my brakes going over a bump they will go straight to the floor. Most times it takes a couple hours for the brakes to return to normal. I have had many close calls; with the last one hitting the brakes and not knowing a bump was there, I had to swerve to keep from running into the back of another vehicle. This issue with the brakes has been going on continuous. Received recall letter for tarkata airbags still not had them repaired
The contact owns a 2007 Ford Fusion. While driving 35 mph, the brakes failed to respond when the brake pedal was depressed. The contact crashed into the preceding vehicle. The contact sustained minor bruises that did not require medical attention. A police report was filed. The vehicle was towed to a collision center and the body damages were repaired. The cause of the failure was not determined. The manufacturer was not notified. The VIN was unknown. The failure mileage was 80,000.
My son was driving the car in the city. He went over a speed bump at slow speed and as soon as he came off the speed bump, the brake pedal went all the way to the floor. He was able to pump the brakes to stop the car. He got out and checked for leaks or other problems and found none. He tested the brakes driving slowly and they seemed to be working fine, so he drove it home. We had it checked by our mechanic but they couldn't find any problems.
This has been ongoing for over a year. The most recent event was 12/16/2016. After ABS engages for any length of time, brakes go soft and there is no braking power until the floor, when they finally activate. Pumping the brake itself a few times can temporarily harden the brakes. What fixed it the previous year [until another ABS event] was doing a few hard emergency stops at a slow speed. This is no longer working and the only thing I can think of to do is take this to a dealer every time it activates and have them bleed the ABS/brake system. I haven't taken this into the dealer, but from what I've been reading, it's the hcu unit that is leaving a valve open. Brakes harden up again when the engine is turned off and put in park. Again, there is very little or no braking power until well after the pedal is nearly fully depressed to the floor.
The contact owns a 2007 Ford Fusion. While driving at any speed and depressing the brake pedal, the pedal traveled to the floorboard. The failure recurred numerous times without warning. The dealer diagnosed that the ABS valve malfunctioned. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 65,000.
After hitting the brakes and engaging the ABS system, the brakes have now gone "soft" as the hydraulic control unit has not reset itself and the backside valve remains open. I now must press the brakes about 90% of the distance to the floor every time in order for the vehicle to stop appropriately. After some basic research this seems to be a common issue with 07 and 08 Ford Fusion. The mechanic cannot figure out a sure fix and any suggested fix is very costly with no guarantee of success. Why is there no recall on this"??" very unsafe!!
While driving the brake pedal began to fail, as I pressed down on the brake it traveled to the floor. The brakes did not engage, I quickly released pressure on the brake pedal and pressed again, the brakes then engaged but the pedal still traveled down past its normal position. I was driving straight on a city street (asphalt-no apparent damage to road), I was able to stop and not hit anything because I was driving at a low rate of speed and quickly reapplied the brake.
I have had two incidents where my brake pedal went to the floor and I had no brakes. The first time, October 21, 2015, the dealer couldn't pinpoint the problem and suggested replacing the rear brakes which were worn (note: They had passed inspection no long before this time). I agreed to this repair. Then on April 2, the pedal once again went to the floor when I braked. I pumped the brakes and was able to stop for a red light without hitting the car in front of me. This time the dealer replaced the ABS valve module, flushed and replaced the brake fluid. Luckily during both incidents I was driving on city streets at low speeds. The first incident occurred after I hit a pot hole with my right front tire. As soon as I braked the pedal went to the floor. The second time I hit a rough patch where the street had been dug up and temporarily patched. I suspect there is something going on between the ABS system and the brakes. Even with the latest repair I have lost all confidence in the car's brakes. I would hate to think what would have happened had a car been directly in front of me or had I been traveling at highway speed. I do not want to experience another incident of this sudden, unexplained brake loss.
While driving around 25 to 30 mph on wet roads in stop and go traffic, I was braking normally and my right front tire was over a man hole cover. The ABS engaged and the pedal went to the floor. The brakes have never returned to a normal feel. I've had the master cylinder replaced and brakes bled on numerous occasions and was finally told that the ABS valve module was stuck open. I was quoted over $1,000 by Ford dealership. Can't afford it so I've learned to live with a spongy brake pedal. I just pray I don't need to stop suddenly.
The idler arm bolt has broken 4 or 5 times now. Once it happened while driving but thankfully we were able to pull over to the side. Last time was in a parking lot
The contact owns a 2007 Ford Fusion. While the vehicle was approaching a stop on an uneven road, the brakes were unresponsive when the brake pedal was depressed. The contact pulled the vehicle off the road and depressed the brake pedal multiple times before it became responsive. The failure occurred twice. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads and rotors needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000......updated 12/15/15
I took my car into the dealer to have my brakes checked. I was told I needed new brakes and rotors, after replacing brakes and rear rotors drove the car out, less than a quarter of a mile on the way home brake paddle went down to the floor.return to the dealer was suggested I need a master cylinder, the master cylinder was replaced was told that was not the problem. No one knew exactly what it was for two days, I was called and inform it was ABS valve module. Ford dealer had to order valve module one week later still waiting. Don't understand why there is no recall. (many complaints)
A D V E R T I S E M E N T S
- Raynham, MA, USA