This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My boyfriends mom was up north driving and the latch on the driverside door stopped working. She's 60+ and still years later has to tie her door close and climb over the passenger seat to get in the car. I can get it closed if it's accidentally opened just like an inch but the door absolutely cannot to opened any further.
I was involved in an accident on 11-30-19 due to my brakes not allowing me to stop in time and hitting a car in front of me. The car was stopped in the road, waiting to turn, and I tried to stop but I couldn't in time. It caused enough cosmetic (only) damage to my car that my insurance company is filing it as a total loss due to the cost of repairs compared to the value of my car. I will probably be forced to keep it though since I can't afford a new car, since I'm on a fixed income. My daughter is helping me to understand what we have to go through to keep it, to get a salvage title and then apply for a rebuilt title. I just wanted to report this in case my car will be included in the Ford brake recall.
Takata recall 16S26/NHTSA recall 16V-384 urgent airbag safety recall VIN:(xxxxxx) the contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.larson Ford dealership at 1801 frontage road, Nebraska city, ne 68410 & sakelaris Ford of rolla at 25 West seventh streetrolla, mo 65401 sales: 888-859-7436 service: 888-472-6456 parts: 866-375-6895 phone: (800) 367-2406where both contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available, vehical has experienced a failure during a crash my Ford Fusion is a 2007 to me that would be considered an older car. It shouldnt have had to be on a long wait list. The vehicle was in motion, on a highway, braking, speed was 40mph due to road conditions with snow stating to fall, my daughter bracked to to an accident at the other end of a bridge. When breaking her Fusion started to slide into the right wall of the bridge colliding the continuing to spin to the oppistite side hitting the other wall and then spined intill it stopped horizantol in traffic causing a F150 to collide with her car. The airbags didnt deploy in the Fusion as they should have. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) * (recall related incident)
The contact owns a 2007 Ford Fusion. The contact stated that the seam on the dashboard was lifted up. The contact called theodore robins Ford at (800) 494-0756 (located at 2060 harbor blvd, costa mesa, ca 92627) and was informed to schedule a diagnostic appointment. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer. The approximate failure mileage was 92,000.
- New Port Beach, CA, USA
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"takata recall"my car was involved in a fender bender with the air bag not deploying, prior to that the check airbag light remained on. The marlow auto body collision center located in oxon hill Maryland did try to look at it as to why I did not turn off, they even replaced the fuse, however I received a letter in the mail informing me there was a recall. I have contacted and tried to bring the vehicle into Ford located in camp springs Maryland on several occasions and they stated they never received the part and they were unable to accommodate my repair. I have since went back to marlow auto body this year 2018 for help but they stated I should contact the nhts to complain.
The dashboard around airbag portion has come apart and is rising up all the way across the dashboard. Passengers' side the seat belt light and seat belt buzzer goes off. Have notified Ford. No compensation. Do not have pictures available, but if needed will email them asap. The consumer stated there were toxic gases leaking from the airbag compartment which tampered with the adhesive on the dashboard. The dashboard began to bubble up around the compartment. The seatbelts would not release. The consumer's grandchild had to wriggle out from under the seat belt. The seatbelt had to be unscrewed from the floor to release the pressure on it. The interior dashboard light, radio, clock, mileage, and cd player would not operate. The engine light illuminated, the driver's seat seams began separating, the brakes stick, the interior door handles broke off, the rearview fell off while driving, and the tires had a constant leak.
The contact owns a 2007 Ford Fusion. The contact stated that the passenger side of dashboard protruded out and was fractured. As a result, the contact stated that the front passenger side air bag became visible. The vehicle had not been diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms part not available.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the dashboard was expanding on the driver side and the passenger side in the air bag locations. The contact went to the dealer to have the air bag deactivated, but was informed that this could not be done. The failure mileage was unknown. VIN tool confirms parts not available. Updated 06/23/17 updated 10/18/2017
While parked and a passenger tried to open the back door on driver's side, the handle exploded and sent a piece of the handle into the front seating area. This could have resulted in injury due to the size and speed of the projectile. It nearly missed the front passenger. I have checked with Ford Motor Company and was told there is no recall on this.
On Jan. 20 2016, I was driving my 2007 Fusion and pulled into my driveway and the driver's door popped open on it's own. Luckily I was moving slowly and it did not hit any thing. The door would not latch and could not close it. I had to use a heavy bungee cord to hold door closed so I could drive it to dealer for repair. Was told that the door hinges failed, causing door to drop and break the spring pawl in door latch. So $900 later they repaired the door and I was able to operate car safely again. I feel that the hinges were faulty and caused a safety failure. I see that some newer models are being recalled for faulty door hinges currently. This recall should be extended to 2007 models. I feel I should be reimbursed for all or part of what had to pay to fix it. Also should see if this affecting other owners. Mileage was 96,575.
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dashboard material began to buckle around the air bag department. The contact took the vehicle to the dealer who tightened and re-applied the material on the dashboard. The contact informed the manufacturer who stated that there was no official repair for the vehicle and they would not be able to reimburse the contact for the repair services. The approximate failure mileage was 78,000. VIN tool confirms parts not available.
My car begin make a loud squeaking noise. (I describe it as if it was a old rust car) when I was driving. It didn't matter if the steering wheel was turning or not. I was told by one mechanic that it was my tire rod ends. ($400 later 3/1/16) my car is still making that sound when it's hot outside. My air bag on the passenger side dash board is buckling. My passenger door makes a lot of noise.( loud vibration sound)
The contact owns a 2007 Ford Fusion. When the vehicle was started and in the park position, the air bag light remained illuminated. The contact noticed that the dashboard was bulging approximately an inch or more. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The approximate failure mileage was 43,000.
Takata recall: I purchased my Ford Fusion in 2007 and I received awesome comments; this was the ratings from my older family members, bragging about my car; as being "top of the line vehicle" sounded great! within my first year, on a Saturday my car would not start, before going to work, it was corrosion on my battery post. The following Monday, I contacted hixon Ford service dept. In monroe, la; told them of my experience and was told that they have not heard of any problems. I was given a free battery, without anyone looking into why the car wouldn't start or corrosion on the battery. I didn't think I would have been treated in that manner throughout the time I have my car. Since then, several other problems, such as the rubber around the dash vent, where the defrost air comes out, lifted up out of place. One day the 6-cd changer would not release my cds'; but months later after pressing the button everyday, I pressed the reject and they all came out. Another experience was when the two front door latches just popped out; at a later time, the two back latches popped out. Since I could only afford to get the driver door latch repaired, I would still lock my car door, but they do not lock. Another incident happened when I tried to slow down, because of the bumpy road and my car felt like it hydroplaned; I couldn't stop (scaaarrryy!). after each incident, I would call hixon Ford and ask for recall status, concerning my incidents. They would always tell me, they have not heard anything, but when I called the main office, I was told that nothing had been reported. I never felt they cared what happened to me, because they didn't look into the first incident, but years later, I received an apology; give them another chance with my next purchase and they can't do anything now. Well, they never did anything and I would have been very surprised if they did.
The contact owns a 2007 Ford Fusion. The contact stated that the dashboard was out of place and caused the air bag on the passenger side to be exposed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.
The interior plastic door handle both on the passenger and driver side, stops working. Upon further inspection, it clear that the moving parts inside the door handle are made of really cheap plastic and breaks on the inside. The door does not open from the inside, have to put window down and open from the outside. This is a dangerous hazard where someone could get hurt if they are unable to get out of the car quickly. This seems to be very very common with Ford Fusion base on information provided my the mechanic and a google search. Ford needs to fix this. They need to issue a recall.
A D V E R T I S E M E N T S
- Warren, MI, USA