This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle did not seem to shift as it should. Would want to speed up on its own or cut off. Check engine light would come on. Occurred several times while traveling. Had transmission checked and it was fine. Found it is the throttle body, the part is ordered and has been several weeks. Personal investigation on line indicates numerous other owners of the 2005 through 2010 model have had the same problems and had long delays in getting parts. My concern is it could speed up on its one and cause a wreck or cut off. Either situation could be very dangerous to me as well as others.
Lunging and lurching at low speeds. Dealer diagnosed as throttle body assembly defective. Required $525 "pre-payment" before ordering and Ford cannot provide eta. I called Ford customer care and they confirmed this. Throttle body defects are a known problem...and then we are asked for pre-payment for a product with no delivery date. Something is wrong here....
The contact owns a 2007 Ford Freestyle. The contact stated while driving at an unknown speed, there was an abnormal increase in engine rpms to 6,000 and the vehicle stalled. When restarting, the vehicle abnormally accelerated. The check engine warning light was illuminated. The contact was able to shut off the vehicle to stop the acceleration and when restarting, the warning light was no longer illuminated and the vehicle resumed normal operation. The failure recurred and became progressively worse. The dealer advised the transmission and throttle body would need to be replaced. The manufacturer did not provide any assistance. The VIN was not available. The failure mileage was approximately 78,000 and the current mileage was approximately 85,000.
Vehicle accelerates 300-400 RPM after taking foot off brake in forward and reverse. Happens 70% of the time. Can cause serious injury if the circumstances were right ie, someone behind the car could be injured. Dealer indicated trans has delayed engagement and in fail mode, had code U0401 eec test pinpoint test found PCM power relay making bad connection, correct condition clear code roadtest. Still does the same thing but now worse happens more often.
I am the owner of a 2007 Ford Freestyle. I began experiencing issues with the car suddenly accelerating and lunging forward if the car is in drive or backward if the car is in reverse. The issue only happens when the ac is running. I've had several occasions where I would be pulling into a parking space and nearly hit a car parked in front of me. Most recently it happened with the car in reverse. The motor accelerated more so than ever before. I held the brake and the car stalled. When I started the car again the wrench light was on. The car had very little power while the wrench light was on. I've taken the car to the dealership several times only to have the not so very nice man in the service department to tell me that it's impossible for the car to do the things I am describing to him. We are at the mercy of Ford Motor Company and no-one seems concerned enough to force Ford into placing a recall on these cars for this issue. I have a friend that also has a Ford Freestyle and it just cost him $900 out of pocket for the same issue. This is a tremendous safety issue. At what point does the national transportation safety administration stand up for the consumer and force Ford Motor Company to recall these vehicles and fix their mistakes? it's just very unsettling that Ford Motor Company can sell these defective vehicles and get away with not being held responsible for the product they are putting on the market.
- Taylors, SC, USA
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Vehicle was in park, moved foot on onto brake and put car into drive. Car suddenly lurched forward. I looked down to make sure my foot was on the brake and not on the gas. The wrench light came on which indicates transmission problems, but then went out. If car or person had been in front of me they would have been hit. I was at a fast food drive thru.
Rpms increase and car lunges even with foot on brake. Transmission was serviced and I was told this was normal. Problem is getting worse, nearly causing an accident as it stalled when the brake was pushed harder when it lunged while waiting to make a left turn in heavy traffic. Has nearly caused minor accidents many times when in parking lots or tight locations. When it stalls, the wrench light flashes.
A 2007 Ford Freestyle transmission failure. It was only a few thousand miles out of warranty and barely 3 years old. This is a transmission issue with the cvt transmission that everyone in the industry seems to be fully aware of and Ford refuses to stand behind their product. However, Ford is happy to charge me $5000 to have it fixed by them. I am very disappointed in their lack of integrity of standing behind their product.
The contact owns 2007 Ford Freestyle. He stated that the transmission started to fail at 8,000 miles. The transmission light illuminated while driving 15 mph and the vehicle would not accelerate above 30 mph when attempting to make left or right turns. He took the vehicle to the dealer four times; however, there were no failure codes. The dealer upgraded the software, and cleaned the entire electrical system; however the failure was not corrected. The current mileage was 22,496. The VIN was not available.
2007 Ford Freestyle with 30,411 miles. Equipped with constantly variable transmission, traction control and ABS. The traction control and ABS light has come on. Normally while cruising at 65 to 70, the RPM is just under 2000 RPM. Every few hundred miles, the transmission locks up so that the RPM at 65 to 70 is about 3000 RPM. The engine speed stays proportionate to the vehicles speed as I decelerate rather than going into a free wheel mode. The only way I can get it out of this mode is to come to a complete stop or accelerate to about 4500 RPM. At best, this is wasteful of gas and could be dangerous in being required to accelerate to get it out of this mode. I have taken the car to two Ford dealers. They could not duplicate the condition and there were no error codes. Because of it. This condition has not been reported to Ford Motor Company. In their words, there is not a problem. One mechanic even said that this was normal.
A D V E R T I S E M E N T S
- Ila, GA, USA