This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Under carriage is completely rotten floor boards, shock mounts, rear frame. Garage on lunenburg st.in Fitchburg, MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.
While driving on the highway, the Ford Freestyle had a sudden jolt/wiggle during a long sweeping turn to the left. Continued driving home for 200 miles without issues. The driver's rear wheel appeared crooked (splaying out) afterwards. Car was brought in for inspection and the rear subframe was broken. Mechanic noticed large amount of rust. Car has 161K miles.
The contact owns a 2007 Ford Freestyle. While driving approximately 35 mph, the rear driver and passenger doors became ajar. The contact was unable to securely close the doors. The contact stated that it was not until the cabin temperature warmed up before the doors could be securely closed. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The approximate failure mileage was 116,000.
Failed inspection due to rust and corrosion on sub frame. Engine light on consistent with recent recall of Ford edge due to rust and corrosion. Car has only 72,703 miles and is in very good condition. Other Freestyle owners have noted similar dangerous corrosion on sub frame due to "substandard steel and alloys."
The contact owns a 2007 Ford Freestyle. The contact entered the vehicle and noticed it was damp. The vehicle was inspected by an independent mechanic, who discovered that water had leaked inside of the vehicle. The vehicle was not repaired and the manufacturer was notified of the incident. The approximate failure mileage was 27,000.
- Whittier, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Loud whirring noise which gets louder with acceleration and is really loud going downhill when the engine is holding back. Also have two rust spots on the hood and the car is only 5 years old and has been kept clean and is waxed at least once per year.
Our car was quite new. My daughters and I were in the car at a stop light. Someone was in front of me at the time and they were making a right hand turn. When I was slightly rolling forward I applied pressure to the brake and my car jumped or lunged forward-causing an accident with 4 kids and 2 adults involved. This is the first of many incidents with my car proactively moving.
A D V E R T I S E M E N T S
- Fitchburg, MA, USA