This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The design of the sunshine kids radian xtsl latch strap causes it to come loose when using the seat rear-facing in my 2007 Ford Freestyle. When tightened so that there is less than 1 inch of movement in the seat, the latchplate is at an angle where it will not stay tight. (related vehicle information: Model year=2007, make=Ford, model=Freestyle).
I have the sunshine kids radian sl car seat. The superlatch belt features a tilt/lock mechanism that falls against the corner of the belt path in many vehicles, resulting in an inability to lock. This could cause the child restraint to fail to function in a crash, possibly resulting in injury or death. Many parents might not notice this happening and may trust the superlatch belt. After contacting sunshine kids customer service, I was told to keep trying to tighten it. I have discussed this with other owners of this car seat who experience the same problem and are unable to solve it by continuing to "keep trying." (related vehicle information: Model year=2007, make=Ford, model=Freestyle).
- Post Falls, ID, USA
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- South Boston, VA, USA