This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have three complaints regarding my vehicle. I purchased a 2006 Freestyle in June of 2006. In October 2006 my son and I were involved in an accident. There was extensive front end damage resulting in over $10,000 in repairs. The car jumped over two ravines, both times severely impacting the ground. Almost the entire front part of the car had to be replaced, including the radiators, grill, bumper, etc. The air bags did not deploy. Also, I have had to have the tires replaced two times making the latest the third set of tires on this vehicle. The set of tires I just had replaced were 60,000 mile Continental touring tires. They had uneven, choppy, wear and were approximately 8 months old. I am on the second set of brakes, both front and rear and have had the rear rotors replaced.. the vehicle currently has approximately 39,000 miles on it. The premature, uneven tire wear and the brake wear are excessive compared to any other vehicle I have ever owned. I feel very fortunate that the accident we were involved did not result in bodily injury for either me or my 22 year old son.
The contact owns a 2006 Ford Freestyle/winstar. While driving 30 mph the contact struck another vehicle on the passenger's front side. The road conditions were clear. The air bags did not deploy. The vehicle was not inspected to determine the reason for the failure. The current and failure mileage were 6,700.
- the contact called regarding the 2006 Ford Freestyle. The air bag light came on intermittently. The contact stated it happened whether therewas a front passenger in the seat or not. The failure mileage was 15,000. The contact took the vehicle to the dealer for repairs and the dealer said they repaired it. The contact stated the light came on 2/22/07. The current and failure mileage were both 15000. Updated 03/30/07.
- Mendota, IL, USA
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- Topeka, KS, USA