This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Freestyle. The contact stated that while driving approximately 70 mph, the vehicle decelerated and there was an increase in engine rpms. The vehicle was taken to an authorized dealer for diagnostics and the technician stated that the torque converter would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 123,000. The VIN was not available.
The contact owns a 2005 Ford Freestyle. While the vehicle was at a local repair shop for routine maintenance, the mechanic stated the torque mount for the engine was broken. The mechanic stated the torque mount needed to be replaced. The manufacturer was contacted who stated they could not assist with the costs of repairs. The contact stated he was able to drive the vehicle but the front end of the vehicle continued to shake. The vehicle was not repaired. The approximate failure mileage was 40,000.
- Beloit, WI, USA
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- Texarkana, AR, USA