This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Ford Freestyle, purchased new. Ford has serviced as well as nys inspections. At 30,000 mile service the rear brakes had little disc pad left, rear rotors were warped beyond repair, caliper frozen. Ford said not covered by warranty (bumper to bumper 3 yrs 36,000 miles) and had to pay $475. Caliper now frozen and again not covered by warranty. Called Ford at 800-392-3673 and confirmed problem that rear brakes failed before front brakes, they acknowledged there was a design flaw, but refused to cover with warranty, and said to keep my receipts in case a recall was issued.
A D V E R T I S E M E N T S
- Pleasant Valley, NY, USA