This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Freestyle. The contact stated that the rear liftgate abruptly closed with force due to the support struts. There were no injuries reported. The dealer stated that both struts needed to be replaced. The contact stated that the parts were not available and needed to be ordered. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
- Forest City , IA, USA
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- Forest City , IA, USA