This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving at highway speeds in traffic with three children in the car, when the torque converter/transmission failed with no warning or indication of previous problem. Vehicle would not respond to accelerator. Fortunately, was able to coast off exit ramp safely. Would not go forward or backward. 300 miles from home. Towing, car rental and repairs. Dealer said recall not applied to this year but same problems as previous years. Ford should fix this before someone is killed. They are aware of the situation.
Ford's recall 11S25 says it pertains to 2004-05 model years on the torque converter failure. Mine is a 2006 Freestar and it has the same exact problem. The torque converter failed on it driving down the highway. Why is year not covered ?
The contact owns a 2007 Ford Freestar. The contact was stated that while driving 20 mph, he depressed the accelerator pedal and the vehicle decelerated. There was an increase in the engine rpms during the failure. The vehicle was taken to the dealer and the dealer stated that the transmission torque converter needed to be replaced. The manufacturer was not notified. The vehicle was repaired. The failure mileage was 69,375 and the current mileage is 114,000. Updated 05/01/2012 updated 05/04/12
While traveling on I-81 southbound, my 2004 Ford Freestar van went out of gear and the van lost power. When we coasted to the shoulder the van would not go into gear. The Ford dealership that is working on the van believes it is the trans torque converter.
- Bowie, MD, USA
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- Centralia, IL, USA