This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was at a busy intersection in my town. When the light turned green, I started through the intersection but suddenly there was no power. I was stalled but eventually discovered that I could put the vehicle into 3rd gear and could eke my way through the intersection. I had my 5 year old son in the car, people were honking, it was a mess. Fortunately, we didn't get hit. I took the Ford Freestar to two shops that both told me the transmission had failed and needed to be replaced. The shop I took it to also told me the radiator was leaking into the transmission so the radiator needed to be replaced as well. The whole ordeal cost me $4,900 for the car repair + rental car. I'm very glad my child and I didn't get hurt, and I am definitely upset that a car that was only a few years old would require such an expensive repair. Although I got the car fixed, I wonder if the transmission will fail again.
The contact owns a 2007 Ford Freestar. The contact stated that the vehicle stalled numerous times without warning. The vehicle was taken to the dealer several times where the dealer test drove the vehicle and performed a diagnostic but was unable to duplicate the failure or locate a failure code. The dealer replaced the spark plugs and the computer board but the failure was not corrected. The vehicle continued to stall without warning. The failure mileage was 86,811 and the current mileage was 100,000.
My husband was driving home from work when all of a sudden no warning, no check engine light nothing, he loses all gears and speed. There was a lot of cars behind him, the road he was on is very busy with several hills and blind spots. We have checked into this problem with Ford and they state that yes they are aware of a design problem with the hood by the wind shield wipers that allows water to go in, drain down the fire wall and leak into the PCM module and the transmission. This water shorts them out and with no warning you lose speed and gears to continue driving. This is a huge safety issue, I just thank god our children were not in the van, and that he was able to get the van off to the side of the road.
My 2007 Freestar with 64K miles started overheating. I had to add 2 gallons of water to make it home. Coolant was pouring out by passenger tire. Had it towed to Ford and found out that the oil coolant lines had corroded thru and was leaking. Ford does not sell the metal lines and had to replace the entire oil cooling system at a cost of $756. Ford would not help us out. Said it was not there problem and the van was out of warranty. If my wife was out with our grand daughter and it was in the winter it could have been deadly being stranded on a back road. A 4 1/2 year old van should not have lines rotting out like this.
A D V E R T I S E M E N T S
- Olympia, WA, USA