This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side mirror burned, smoldered with a great deal of smoke. Could see orange glow behind the mirror. Smelled like an electrical burn. Car was parked, no key in ignition, happened right after unlocking car with key fob.
Intermittently locks out the ignition caused by the factory installed anti-theft system. Not ever sure when the car might start. This van is a nightmare.
Water leaks down the hood thru the cowl. Vans PCM had to be replaced. There is a tsb on this. Poor design of hood allows water to leak into cowl and into the PCM. Had PCM replaced at $500 plus. This van is a nightmare.
The contact owns a 2007 Ford Freestar. The contact stated that while driving 15 mph, the vehicle hesitated. The vehicle was taken to the dealer for inspection and they stated that water had entered the computer and the computer needed to be replaced. The vehicle was repaired. The manufacturer was notified and they filed a complaint. The failure mileage was 102,000.
My husband was driving home from work when all of a sudden no warning, no check engine light nothing, he loses all gears and speed. There was a lot of cars behind him, the road he was on is very busy with several hills and blind spots. We have checked into this problem with Ford and they state that yes they are aware of a design problem with the hood by the wind shield wipers that allows water to go in, drain down the fire wall and leak into the PCM module and the transmission. This water shorts them out and with no warning you lose speed and gears to continue driving. This is a huge safety issue, I just thank god our children were not in the van, and that he was able to get the van off to the side of the road.
A D V E R T I S E M E N T S
- Seminole, FL, USA