This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was at a busy intersection in my town. When the light turned green, I started through the intersection but suddenly there was no power. I was stalled but eventually discovered that I could put the vehicle into 3rd gear and could eke my way through the intersection. I had my 5 year old son in the car, people were honking, it was a mess. Fortunately, we didn't get hit. I took the Ford Freestar to two shops that both told me the transmission had failed and needed to be replaced. The shop I took it to also told me the radiator was leaking into the transmission so the radiator needed to be replaced as well. The whole ordeal cost me $4,900 for the car repair + rental car. I'm very glad my child and I didn't get hurt, and I am definitely upset that a car that was only a few years old would require such an expensive repair. Although I got the car fixed, I wonder if the transmission will fail again.
I was on my way to caldwell community college for evening class and the transmission went out. I was driving at 55 miles per hour in the far left lane and had to tediously maneuver over to the right hand lane to get into a parking lot. It was very congested on the highway due to it being at about 5:30pm and I could have easily been involved in a motor vehicle crash.
I was making a left hand turn from the middle lane of a busy 5 lane highway when I lost all power to the drive train. Fortunately I had gained enough speed from the drive train to barely avoid on coming traffic. Three seconds earlier and this could have been a tragedy. There was no warning or indication of failure. There were no sounds, smells, or eradicate motions. I immediately had the vehicle towed to a Ford dealership garage. After an inspection the service advisor stated that the torque converter had come apart and would need to be replaced. Since then I have done some investigative research into Ford Freestar torque converter failures. It appears that this is a problem that started with the 2004 Freestar. I hope that Ford takes care of this problem before injury or fatality. In my case, three seconds made the difference.
My Ford Freestar has sporadic issues, I have noticed that this issue only happens when it rains. I have taken it to mechanic and they are not able to locate the problem. I have been doing research online and notice that there is a lot of complaints about this issue and nothing is being done about it. We get the PCM replaced and then because of the defect it gets wet again. When will this issue be resolved?
- Baker, LA, USA
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I have noticed that this issue only occurs when it rains. I have take it to several mechanic and they where not able to pin point the issue since it does not happen regularly. While doing some research on the internet I have noticed that this is a common thing among Ford free star. I plan to take my vehicle to a mechanic with the information regarding PCM issue, if this a common defect I hope there will be a recall. This is afamily vehicle I drive my children in it everyday and this is a potential hazard if my van was to die on the interstate.
A D V E R T I S E M E N T S
- Olympia, WA, USA