This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Freestar. The contact stated that the rear quarter panels on the vehicle were rusted and corroded. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 13V081000 (structure). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 120,000.
The contact owns a 2007 Ford Freestar. The contact stated that the wheels seized while driving, which resulted in a loss of control. The vehicle was towed to an independent mechanic who diagnosed that the subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 142,900.
The contact owns a 2007 Ford Freestar. The contact stated that the headlamp covers were made of plastic, which caused the lights to become very dim when activated. After cleaning the headlamp covers, there was a yellowish tint on them that became permanent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 30,000.
- Ormond Beach, FL, USA
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- Fort Wayne, IN, USA