This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Ford Freestar. The contact stated that water penetrated the hood, causing the transmission and the electrical system to fail. The vehicle was taken to an authorized dealer where the contact was informed that water damaged the transmission, instrumental cluster, and smart module. The dealer replaced the transmission. The instrumental cluster and smart module were not replaced. The failure mileage was 100,000 and the current mileage was replaced 105,000. The VIN was unavailable.
- Paulina, LA, USA
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- Paulina, LA, USA