This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Ford Freestar. The contact stated that the power liftgate motor disengages when the latch opens, causing it to fall immediately. Through the internet, she discovered a recall regarding this issue. The manufacturer stated that the vehicle was not included in the recall. The contact feels that this is a safety issue because someone could be injured by standing under the latch of the vehicle as the motor disengages. The NHTSA campaign id number was unknown. The failure mileage was 76,000.
- Bowie, MD, USA
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- Bowie, MD, USA