This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Freestar. The contact stated that at approximately 68,000 miles the vehicle had problems with the transmission. The contact was traveling 60 mph on the highway when the rpms started to increase. The contact disengaged the cruise control when the vehicle came to a stop. The contact spoke to the dealer and was told that the splines were stripping on the torque converter. The failure and current mileage was 68,000. Updated 07/08/11 updated 07/18/11
The contact owns a 2005 Ford Freestar. The contact stated that while driving approximately 45 mph, the vehicle suddenly lost power abnormally with an increase in engine rpms. The vehicle was then towed to an independent mechanic where he was advised that the torque converter, shaft and a pump would need replacing. The vehicle was repaired for all components. The failure and current mileage was approximately 146,000. Updated 05/24/11 updated 05/26/11
2005 Ford Freestar. Consumer states problems with torque converter the consumer stated while driving 70 mph, suddenly the vehicle began to slow down and the tachometer was racing. The repair shop informed the consumer the cost to replace the torque converter would be $1,300
The contact owns a 2005 Ford Freestar. While driving approximately 65 mph the vehicle stalled and driven onto the emergency lane. The vehicle would not shift out of park gear. The vehicle was towed to an independent mechanic who stated that the torque converter needed to be replaced. The torque converter was replaced. The failure and current mileages were 107,000. Updated 09/24/10. Updated 09/24/10
- Dysart, IA, USA
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The contact owns a 2005 Ford Freestar. While driving at speeds of 35 mph, the vehicle stalled without warning. The vehicle was towed to the dealer where the torque converter was replaced. The failure mileage was 61,326 and the current mileage was 62,344.
The contact owns a 2005 Ford Freestar. While driving approximately 25 mph and proceeding to make a right turn, pressure was applied to the accelerator pedal, followed by a no power response. The vehicle was towed to an independent mechanic for diagnostic testing. The technician stated that the failure was contributed to the torque converter. The vehicle was repaired. The contact had concerns of the safety risk involved. The failure and current mileages were 61,500.
The contact owns a 2005 Ford Freestar. While driving 70 mph, the engine began to rev. When the contact shifted into neutral, the revving decreased. The contact pulled over and noticed that the vehicle would not shift into any gear. The vehicle was towed to his destination. He is in the process of taking the vehicle to the dealer for further inspection and notifying the Ford manufacturer. The vehicle has not been repaired or inspected. The current and failure mileages were 41,154. Updated 08/28/09. The consumer stated while driving, the tachometer began to act erratic. It was determined that the torque converter needed to be replaced.updated 08/31/09.
The contact owns a 2005 Ford Freestar. While driving between 45-50 mph, the contact attempted to merge and the vehicle shut off without warning. She managed to pull the vehicle over to the shoulder of the road. In addition, the vehicle will not operate in drive or reverse. The dealer stated that the input shaft torque converter failed. The estimated cost for repair was $3,300. The current and failure mileages were 45,000.
The contact owns a 2005 Ford Freestar. While driving 65 mph, the transmission failed on the vehicle. The vehicle was towed to a repair shop and the Ford manufacturer stated that there were no recalls. The failure mileage was 82,000. Updated 07/28/09. The consumer stated the problem was with the splines in the torque converter. Updated 07/30/09
2005 Ford Freestar just dies. First incident happened February 28, 2008. Was stopped at a stop sign and made it about halfway through intersection when everything shut off. Coasted to the other side and pulled to the right. Restarted the van and made it another 50 feet before it died again. Tried a third time and it would not go into any gear. Luckily was in a residential neighborhood. Called tow truck and local Ford dealership (mckie Ford, rapid city, sd). Service technician said the transmission needed to be replaced, parts would be in sometime on Monday (3/3/2008). They completed the repair on Tuesday afternoon. Today (3/10/2008), the same exact issue occurred. Called tow and local Ford dealer. Waiting to hear what Ford has to say this time. Doing some research on the web, there are hundreds of people with Freestars that have had to same issue. Each has a similar story of having to replace the transmission (usually at their cost). Many of whom are looking at having a class action lawsuit created against Ford for a known defect that has gone unresolved (to the point where they outright lie about knowing the parts are faulty). I know I'm not the first to complain here, and I know I will not be the last.
Turned off of highway tried to accelerate would not do anything in any gear. No warning, no lights came on, just stopped. Had it towed turned out to be torque converter cost us $1100 to fix.
Wife was taking kids to karate, went to pull out from intersection and all of sudden vehicle would not move, it would roll but had no power in any gear. Almost caused an accident but luckily did not. Had van towed to carson Ford who replaced torque converter for $1200.
2005 Ford Freestar van went into neutral while driving down the road at 55mph once it stopped it would not move. Only has 38500 mi. Dealer says it needs new torque converter for only $1200-$1500 and it's out of warr. I went online and found out I was not the only one with problems. It's less than 3yr old but 2500mi over warr. Now I know why everybody is buying foreign cars.
A D V E R T I S E M E N T S
- Burton, OH, USA